Ngāi Tahu Holdings Corporation Limited: Internal Environment Impact Analysis

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This report analyses the impacts of the internal environment of Ngāi Tahu Holdings Corporation Limited on the regular functionalities of the company. It also analyses the impacts of the internal and external environments of the company on the numerous stakeholders of the company.

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Running head: BI-CULTURAL AND INTERNAL BUSINESS
BI-CULTURAL AND INTERNAL BUSINESS
Name of the Student
Name of the University
Author Note

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EXECUTIVE SUMMARY
One of the numerous multifaceted business organisations functional in South Island, New
Zealand, Ngāi Tahu Holdings Corporation Limited, is majorly owned by Ngāi Tahu Charitable
Trust. The company is known to have majorly been dealing with the matters that pertain to the
industries of tourism, properties, forestry and fisheries. The concerned business organisation is
known to be one of the most-wealthy iwis that have been existing within the territorial
boundaries of New Zealand. The following report attempts an analysis of the various impacts of
the internal environment of the company on the regular functionalities of the company. The
report then goes on to analyse the various impacts that the internal as well as the external
environments of the company might have on the numerous stakeholders of the company. The
report nears the concluding section with the process of the evaluation of the various impacts of
the management of the stakeholder relationship on the numerous management practices that are
conducted within the concerned business organisation in order to bring about a smooth
functioning of the business organisation in discussion, the Ngāi Tahu Holdings Corporation
Limited
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Table of Contents
Introduction..........................................................................................................................3
Task 1: Internal Environmental Impact Analysis................................................................4
Task 2: Key Stakeholder Management................................................................................9
Task 3: Management Of Stakeholder Relationship...........................................................12
Conclusion.........................................................................................................................15
References..........................................................................................................................16
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Introduction
One of the numerous multifaceted business organisations functional in South Island, New
Zealand, Ngāi Tahu Holdings Corporation Limited, is majorly owned by Ngāi Tahu Charitable
Trust. The company is known to have majorly been dealing with the matters that pertain to the
industries of tourism, properties, forestry and fisheries (Ngaitahuholdings.co.nz., 2018). The
concerned business organisation is known to be one of the most-wealthy iwis that have been
existing within the territorial boundaries of New Zealand. Headquartered at the ChristChurch,
New Zealand, the concerned business organisation is known to have employed a workforce that
consists of almost 21686 members who serve at the various locations of the company like the
United States of America, New Zealand, Fiji, China as well as Australia. The concerned business
organisation is known to contribute a reasonable amount of almost 200 million dollars towards
the economy of the concerned iwi in South Island, New Zealand (Ngaitahu.iwi.nz., 2018). The
following report attempts an analysis of the various impacts of the internal environment of the
company on the regular functionalities of the company. The report then goes on to analyse the
various impacts that the internal as well as the external environments of the company might have
on the numerous stakeholders of the company. The report nears the concluding section with the
process of the evaluation of the various impacts of the management of the stakeholder
relationship on the numerous management practices that are conducted within the concerned
business organisation in order to bring about a smooth functioning of the business organisation in
discussion, the Ngāi Tahu Holdings Corporation Limited.

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Task 1: Internal Environmental Impact Analysis
1.1.
i. Business Systems
The discussed organization, Ngāi Tahu Holdings Corporation Limited, is known to be
dealing with the various matters that pertain to the industries of tourism, properties, forestry and
fisheries. The business systems that are followed by the organisation deal with the matters that
are majorly related to the various members of the workforce of the business organisation in
discussion. The clientele of the company comprises a number of sections of the society as well as
attempts to meet the demands as raised by the concerned clientele (Andriof et al., 2013). The
concerned organisation is known to have been facing no issues that pertain to the various
external as well as the internal stakeholders of the company. The products and the services that
are extended by the concerned business organisation in discussion, Ngāi Tahu Holdings
Corporation Limited, is known to be of a very high quality and satisfy the clientele of the
organisation. The area of the major dependence of the company lies in the matters that are
related to the collection of the various raw materials that are majorly produced by the Ngāi Tahu
Holdings Corporation Limited itself.
ii. Business Structure
The concerned organization in discussion is known to be aiming at the achievement for
the various missions and the visions that have been put forth in the proclamation of the
government. The value systems of the organization are observed to have been supporting the
organization in the improvement of the organization in terms of the various products and the
services that are offered to the various clientele of the concerned organization (Asif et al., 2013).
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The value systems of the organization also take into account the matters that pertain to the
activities of the concerned management of Ngāi Tahu Holdings Corporation Limited.
iii. Business Resources
The resources that have been utilized by the Ngāi Tahu Holdings Corporation Limited are
known to refer to the various members of the workforce of the concerned multifaceted
organisation who have been serving at the various locations wherein the company has been
operating. The resources might also refer to the various raw materials that might be required by
the concerned organisation in order to provide the concerned clientele of the organisation with
the concerned services and products (Glasson & Therivel, 2013). The concerned organisation is
also observed to have been following the measures that are related to the sustainable processes of
business development in order to implement the measures that are related to the protection of the
environment wherein the concerned company has been operating.
iv. Organizational Structure
The concerned company in discussion, the Ngāi Tahu Holdings Corporation Limited, is
headed, at present by Trevor Burt (Ngaitahuholdings.co.nz., 2018). Burt had been appointed to
chair the concern in August 2009 and has been known to be serving the concerned post since
then. Mike Sang has been appointed as the Chief Executive Officer of the concerned business
organisation in the year 2013 and has been serving the post since the year 2013. The Chief
Financial Officer of the organisation is Allan Hickford while the office of the Chief Investigating
Officer of the organisation is attended by Matt Slater (Ngaitahu.iwi.nz., 2018). The staff
members of the concerned company are known to be one of the factors that might majorly affect
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the various factors that are related to the overall performance of the concerned organisation in
discussion, Ngāi Tahu Holdings Corporation Limited.
1.2.
i. The understanding of the internal growth of the Ngāi Tahu Holdings Corporation
Limited might be measured with the use of the various surveys. The surveys
would mainly focus on the local communities wherein the company has been
located as well as the employees of the organisation. The survey questionnaire
would include a number of close-ended questions that are related to the growth of
the organisation on an internal basis.
ii. The survey reports state that the company has been facing a rapid increase in the
factors that are related to the amount of liabilities within the company within the
fiscal year of 2016-2017. The liabilities of the concern have known to be
increased by almost $30000 approximately within one year (Ngaitahu.iwi.nz.,
2018).
iii. The growth of the liabilities of the concern might pose a serious threat to the well
being of the concerned organization.
iv. It might be said that the increase in the liabilities might lead to the serious threat
in the matters that pertain overall performance of the company.
1.3.
i. The major qualitative analysis tool that was used for the matters that are related to
the matters pertaining to the analysis of the internal growth of the company refer

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to the usage of the interviews within the concerned department of the company.
The interview questionnaire should contain the questions that are open-ended in
nature thereby helping the concerned candidates to reveal their opinions about the
concerned company.
ii. The data might be used to review the various matters that are related to the
numerous organizational behaviors within the organization that might need
modifications in order to bring about an improvement in the matters that are
related to the overall performance of the company.
iii. The internal survey results have depicted the fact that the concerned company
might face a down fall due to the increase in the expenditure of the concerned
company in discussion, Ngāi Tahu Holdings Corporation Limited.
iv. The lack of the proper administration within the concerned company might in the
future lead to the conditions wherein the company might face a huge curtailment
in the matters that are related to the growth of the organization.
1.4.
Report Title
“The Strategic Plans for The Future of Ngāi Tahu Holdings Corporation Limited
Executive Summary
The following report deals with the various plans that might be implemented by the
organization in the future days.
Introduction
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One of the numerous multifaceted business organisations functional in South Island, New
Zealand, Ngāi Tahu Holdings Corporation Limited, is majorly owned by Ngāi Tahu Charitable
Trust that is majorly known to have been dealing with the matters that pertain to the industries of
tourism, properties, forestry and fisheries (Ngaitahuholdings.co.nz., 2018).
Body
The concerned company, Ngāi Tahu Holdings Corporation Limited, have been known to
be involved in the matters that pertain to the various business involvements that include the
various industries like those of tourism, properties, forestry and fisheries. The dynamic
orientation of the business organization might help in the maximization of the market
capitalization within the concerned areas in a more intense manner. However, the company is
known to have been facing issues in the matters that pertain to the increase in the liabilities of the
organization and the lack of the understanding the exists within the various employees of the
organization.
Conclusion
The report might conclude with the fact that the concerned organization has been facing a
number of issues due to the increase in the liabilities of the organization. Thus, the company
might need a proper planning on behalf of the concerned management of the organization in
order to resolve the various existing problems.
References
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Ngaitahuholdings.co.nz. (2018). Ngāi Tahu Holdings Limited. Retrieved 15 July 2018 from
https://www.ngaitahuholdings.co.nz/

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Task 2: Key Stakeholder Management
2.1.
The key internal stakeholders of Ngāi Tahu Holdings Corporation Limited might involve
the employees of the organization and the board of directors of the organisation who might be
related to the various matters that pertain to the smoothness of function within the concerned
business organisation of Ngāi Tahu Holdings Corporation Limited. The employees of the
concerned organisation might be considered to be the stakeholders of the company since they
might help in bringing about an overall improvement in the various financial matters that are
relate to the operations within the concerned business organisation (Beringer, Jonas & Kock,
2013). The financial growth of the company might in turn assist the enhancement in the
economic conditions within the company. The board of the directors affects the various matters
that are related to the overall management of the company in the concerned market wherein the
company might be operating (Bourne, 2016).
The main external stakeholders of the Ngāi Tahu Holdings Corporation Limited might
relate to the clients as well as the investors of the company. The clientele of the company might
be known to be one of the major stakeholders due to the fact that the concerned clientele of the
company helps in boosting the overall growth of the company and might affect the economic
performance as well as the position that the company might hold in the concerned market
(Boehm et al., 2015). The investors of the concerned organisation in discussion, Ngāi Tahu
Holdings Corporation Limited might also be known to be one of the major stakeholders of the
organisation. This is due to the fact that the concerned investors are related to the various
economic aspects of the concerned business organisation.
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2.2.
The processes that are undertaken by the concerned organization in order to take care of
the various entities and the persons who might be affected by the decisions that have been
undertaken by the concerned organization might be known to be the stakeholder engagement of
the concerned organization (De Brucker, Macharis & Verbeke, 2013). The process of the
stakeholder management might include the various entities who might be affected by the
decisions that are implemented by the concerned organization (Crane, & Matten, 2016). The
processes involved in the management of the stakeholders of the organization might be
considered to be one of the most important aspects of the corporate social aspects of the
concerned organization.
2.3.
The various engagement methods are generally used by the concerned organization in
order to spread the awareness among the members of the workforce of the organization on the
matters that pertain to the internal and the external environments of the organization (Epstein,
2018). The numerous ways of implementing the engagement methods are the implementation of
the various educative measures like meetings, presentations and other such measures that might
help in the matters that are related to the education of the employees of the concerned business
organization.
The external stakeholders of the organization, majorly the investors of the organization
might be educated about the various effects of the internal as well as the external environments
of the organization through the publications like various magazines as well as the annual reports
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of the concerned business organization (Lozano, 2015). The company might also take help of the
various sponsorship brochures in order to deal with the education of the concerned stakeholders
in discussion.
2.4.
The following report attempts a discussion on the reasons that might influence the choice
of organizing the various meetings, training schedules and the educative presentations so as to
deal with the major internal stakeholders of the organization.
The employees of the concerned organisation might be considered to be the stakeholders
of the company since they might help in bringing about an overall improvement in the various
financial matters that are relate to the operations within the concerned business organisation. The
financial growth of the company might in turn assist the enhancement in the economic conditions
within the company.
The training of the staff in the various matters that pertain to the impact of the internal as
well as the external environmental factors that might influence the concerned organization. The
various training procedures that might be implemented for the training of the employees might
relate to the usage of the educative presentations as well as the various meetings that are aimed at
the training and the development of the concerned employees.
Thus, from the above discussion, it might be inferred that the staff of the concerned
business organization might be trained on the various impacts of the internal as well as the
external environments of the company through the use of the above-mentioned techniques.

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Task 3: Management Of Stakeholder Relationship
3.1.
The three key reasons for the management of the stakeholder relationship are discussed
below.
Building of better relationships
Stakeholders of the organization are known to help the concerned organization to deal
with the concepts that are related to the attitudes that are related to the co-operation of the
stakeholders, the existence of mutual understanding and the trustworthy relationship that is
existent among the concerned business firm and the stakeholders of the same firm (Pinheiro,
2015).
The protection of the reputation and the goodwill of the concern
The system of management of the stakeholders of the organization might result in the
conditions that are related to the reputation and the goodwill of the concerned organization. The
management of the stakeholders of the organization might also be inclusive of the numerous
issues that are related to the media coverage within the organization as well as the advocacies of
the third parties who are involved with the concerned organization (Kerzner & Kerzner, 2017).
Undertaking of the better decisions
Management of the stakeholders of the concerned organization might also help the
concerned organization might help the concerned organization to decide on the various issues
keeping in mind the sustainability factors that are related to the management of the
organizational departments (Knox, Marston & Imort, 2016). This might further help in the
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matters that are related to the understanding of the position of the concerned company in the
given market thus resulting in the enhancement of the strategic planning activities of the
concerned activities.
3.2.
a.
i. The stakeholder community reviews might help in the matters that are related to the
changes within the various activities that are undertaken by the concerned organization
(Pfitzer, Bockstette & Stamp, 2013).
ii. The stakeholder attitudes might have an effect on the matters that are related to the
activity analysis of the concerned organization.
b.
i. The stakeholder community review might include the encountering of a certain number
of pitfalls inclusive of the non-receipt of the accurate information, non-responses against
the invites that are extended to the various stakeholders of the organization (Majava,
Harkonen & Haapasalo, 2014).
ii. The stakeholder attitudes are known to be affected by the lack of proper communication
channels which in turn might help in the non-conveyance of the information.
c.
i. The successful stakeholder community review might involve the implementation of the
interviews which in turn might help in collecting the information regarding the various
issues that are faced by the employees of the organization (Mason & Simmons, 2014).
ii. The stakeholder engagement profile review might include the organization of various
surveys that might involve the clientele and the investors of the organization.
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3.3.
Three key steps for the maintenance of the stakeholder relationship management system
are as stated below.
Identifying the stakeholders
The identification of the stakeholders of the organization might be termed to be one of
the most important steps in maintaining a healthy stakeholder relationship.
Providing prioritization to the responsiveness to the stakeholders
The prioritization of the stakeholders might help in the segmentation of the various
stakeholders on the basis of the importance of the stakeholders for the organization.
Satisfying as well as engaging with the stakeholders
The engagement of the stakeholders might be encouraged by the implementation of the
proper communication channels which might in turn help the stakeholders to be connected with
the concerned organization (Tipa et al., 2017).
3.4.
The evaluation of the stakeholder relationship management system might be
accomplished by implementing the stages that are mentioned below.
Collaboration
The collaboration with the various stakeholders might help the concerned organization to
achieve better positioning in the concerned market.
Innovation

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The organizations might be encouraged to implement the various techniques that are
needed to communicate with the concerned stakeholders of the organization (Shafer, 2015).
Evaluation
The evaluation of the stakeholder performance is required for the concerned organization
in order to deal with the various similar situations that might arise within the organization.
Negotiation
The concerned management of the organization might be advised to extend the business
to the concerned provider who might prove to be the most favorable for the concerned
organization (Weiss, 2014).
Conclusion
Thus, from the above discussion it might safely be concluded that the companies might
have been maintaining a proper stakeholder relationship management system. The concerned
organization is known to have undertaken a great deal of study on the concerned stakeholders in
order to deal with the decision of a communication strategy that might be helpful for the
concerned business. The various training procedures that might be implemented for the training
of the employees might relate to the usage of the educative presentations as well as the various
meetings that are aimed at the training and the development of the concerned employees. The
processes involved in the management of the stakeholders of the organization might be
considered to be one of the most important aspects of the corporate social aspects of the
concerned organization. The financial growth of the company might in turn assist the
enhancement in the economic conditions within the company.
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References
Andriof, J., Waddock, S., Husted, B., & Rahman, S. S. (2017). Unfolding stakeholder
engagement. In Unfolding stakeholder thinking (pp. 19-42). Routledge.
Asif, M., Searcy, C., Zutshi, A., & Fisscher, O. A. (2013). An integrated management systems
approach to corporate social responsibility. Journal of cleaner production, 56, 7-17.
Beringer, C., Jonas, D., & Kock, A. (2013). Behavior of internal stakeholders in project portfolio
management and its impact on success. International Journal of Project
Management, 31(6), 830-846.
Boehm, S. A., Dwertmann, D. J., Bruch, H., & Shamir, B. (2015). The missing link?
Investigating organizational identity strength and transformational leadership climate as
mechanisms that connect CEO charisma with firm performance. The Leadership
Quarterly, 26(2), 156-171.
Bourne, L. (2016). Stakeholder relationship management: a maturity model for organisational
implementation. Routledge.
Crane, A., & Matten, D. (2016). Business ethics: Managing corporate citizenship and
sustainability in the age of globalization. Oxford University Press.
De Brucker, K., Macharis, C., & Verbeke, A. (2013). Multi-criteria analysis and the resolution of
sustainable development dilemmas: A stakeholder management approach. European
journal of operational research, 224(1), 122-131.
Epstein, M. J. (2018). Making sustainability work: Best practices in managing and measuring
corporate social, environmental and economic impacts. Routledge.
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Glasson, J., & Therivel, R. (2013). Introduction to environmental impact assessment. Routledge.
Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
Knox, P. L., Marston, S. A., & Imort, M. (2016). Human geography: Places and regions in
global context. Pearson.
Li, D. Y., & Liu, J. (2014). Dynamic capabilities, environmental dynamism, and competitive
advantage: Evidence from China. Journal of Business Research, 67(1), 2793-2799. (Li &
Liu, 2014)
Lozano, R. (2015). A holistic perspective on corporate sustainability drivers. Corporate Social
Responsibility and Environmental Management, 22(1), 32-44.
Majava, J., Harkonen, J., & Haapasalo, H. (2014). The relations between stakeholders and
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Mason, C., & Simmons, J. (2014). Embedding corporate social responsibility in corporate
governance: A stakeholder systems approach. Journal of Business Ethics, 119(1), 77-86
Ngaitahu.iwi.nz. (2018). Annual Report - Te Rūnanga o Ngāi Tahu. Retrieved 15 July 2018 from
http://ngaitahu.iwi.nz/investment/ngai-tahu-annual-reports/2017-annual-report/
Ngaitahuholdings.co.nz. (2018). Ngāi Tahu Holdings Limited. Retrieved 15 July 2018 from
https://www.ngaitahuholdings.co.nz/
Ngaitahuholdings.co.nz. (2018). Our investments. Retrieved 15 July 2018 from
https://www.ngaitahuholdings.co.nz/nga-haumi/

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Pfitzer, M., Bockstette, V., & Stamp, M. (2013). Innovating for shared value. Harvard Business
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Pinheiro, R. (2015). The role of internal and external stakeholders. In Higher Education in the
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