This essay discusses the identification and management of risks for NGOs with effective risk management strategies. It outlines the steps involved in the risk management process and provides a risk matrix for NGOs. The pros and cons of risk management for NGOs are also discussed.
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Running Head: NGOs RISK MANAGEMENT0 Risk Management for NGOs Risks Analysis Identification and Management for NGOs (Student details :) 12/19/2018
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NGOs Risk Management1 Contents Risk Management for NGOs......................................................................................................2 Introduction................................................................................................................................2 Description.................................................................................................................................3 General Analysis........................................................................................................................5 Actualization..............................................................................................................................7 Recording risks information...................................................................................................8 Discussion................................................................................................................................10 Pros of RM for NGOs..........................................................................................................12 Cons of RM for NGOs.........................................................................................................13 General recommendations........................................................................................................15 Conclusion................................................................................................................................16
NGOs Risk Management2 Risk Management for NGOs Introduction This essay is focused on identification of probable risks occurred for NGOs while implementing projects along with providing strategies or solutions for mitigating those risks effectively. As we know that Non-government Organizations (herein after referred as NGOs) are functioning in a specific environment like conflicts, poverty, natural disaster, under donors funds and restrictions, local government rules, compliance between international and national laws are facing so many risks hence this discussion is an attempt for assessing those risks and finding their effective solutions(AustralianGovernment, 2008). Risk can be defined as the common thinking about what might go wrong in a NGO or any other organization(Gartner, 2018). In this context, more precise definition of risk is ‘the effects of uncertainty on NGOs objectives’. With the change in an internal dynamics as well as external environment in which an organization operates, potential risks arrive, vanish or evolve.Hence risk management is the process of coordinated activities for controlling or reducing risks. During risk management (RM), anticipating risks is the first step, then it aims at averting risks and finally at optimizing risks’ impact if they do happen(Colquitt, Lepine, Wessaon, & Gellatly, 2011). In this way, this document is a direction for all those NGOs staff includes directors, directors, senior staff, managers and any other staff who really want to manage their risks as well as work well(SHF, 2018). This discussion will help in formulating a risk management framework or policy for identifying, monitoring as well as managing risks in NGOs by providing a step-by-step approach. Step-by-step approach may contain description, general
NGOs Risk Management3 analysis, actualization, discussion, general recommendations as well as summary of the discussion(Designingbuildingswiki, 2018). Source:(Careersin Audit, 2013) Description S. No.StepKey components Building the contextOrganizations objectives taking into account Identification of stakeholders Identification of risk criteria Identification of risk assessment criteria(United Nations Somalia, 2018). Risk assessmentWhat, when and how about the risks Potential cost to money, time, and performance
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NGOs Risk Management4 Impacts of each risk Source of the risk Risk analysisAnalysis of existing controls Consequences of the risk been considered Application of likelihood criteria Development of risk matrix Risk evaluationComparison of the risk against se criteria Development of guidelines about retention and escalation Making decision for treating risk Continue monitoring and reviewing risk Risk treatmentIdentification of treatment options Assessment of all treatment options Implementation of treatment plans Analysis and evaluation of residual risks Consideration of consultation and communication requirements(Reference for Business, 2018). The modern world’s environment in which NGOs are operating is evolving quickly, as is the process of the risk management functions as well as the procedure of making decisions about risks(Chenhall, Hall, & Smith, 2010). Thechanges of the modern world are affecting not only NGOs but also the community which is served and the organizations those are funding them(Clarke, 2017).For the NGO’s success in terms of executing their mission as well as accomplishing their long-term goals, NGOs must keep pace with modifications in the whole political, economic and cultural environment of the risk management practice so
NGOs Risk Management5 that understanding of risks can be illustrated. Hence risk management is a strategic challenge today(DepartmentofLabour, 2002).Service or social change oriented NGOs always need to operateinthedynamic,political,economic,technological,aswellasinstitutional environments hence the risk associated with them are huge. Besides, questions about their effect on society raised by stakeholders, the broader society as well as the governments in front of NGO leaders is also a big challenge for the NGOs(Sadgrove, 2016). In this way, risk management allow NGOs to modify the way they respond to the society and the world as well as seek to form it. As a result, several development NGOs are changing their strategies so that risks can be mitigated in an effective way as well as NGOs are changing their functioning strategies more often than in the previous eras. Thus, for NGOs, modification is apparently essential; each NGO’s mission statement promises it for improving some undesirable aspects of the modern world. However, change will bring uncertainty as well as risk in the path which has to be prevented and resolved(Reddy, 2018). General Analysis Risks identification, analysis as well as effective management in NGOs contribute to compliance as well as good governance. Further, an effective risk management can contribute to a strategic typical running as well as business planning of the NGOs. It creates confidence among NGOs staff so that they can assist in delivering desired outcomes, making informed decisions about opportunities as well as managing threats to the acceptable extent(National science foundation, 2008). Hence, some key benefits of risks management in NGOs are as follows: RM prepares the NGO for challenging events RM prepares the NGOs for improving overall resilience
NGOs Risk Management6 RM reduces the probability of critical potential costly surprises RM improves the decision-making quality among NGOs at all levels RM improves processes of effective planning RM enables NGOs for the effective execution of major decisions RM improves confidence of the stakeholders in the NGOs RM prioritise resources RM helps in establishing clear roles, purposes and accountabilities for the NGOs staff Source:(Clarke, 2017) In this way, effective RM improves overall performance of any NGO. In order to identify the category of risks, the type of risk which is faced by a NGO is organizational in nature. These organizational risks are internal as well as external that may affect the safety and security of staff or the reputation of the NGOs. For instance, any financial risk to a NGO will directly impact the human resources management processes and systems of a NGO (United Nations Somalia, 2018). Furthermore, there are 3 broad areas of risk faced by the NGOs which require focus: Contextual: these are the risk factors which are external as well as often outside of the control.
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NGOs Risk Management7 Programmatic: these are the risks of not fulfilling programme objectives and the needs of beneficiaries which can harm the functionality of NGO. Organizational: these are the risks which affect the safety and security of NGOs and its staff reputations(Sadgrove, 2016). In order to measure the probability of a risk happening and its consequences, there are three key steps to be followed: Step1: Choose a scale Step 2: Label each point on that scale Step 3: Provide more descriptive examples for every point on the scale Actualization Furthermore, once the above steps will be implemented then for assessing the overall level of risk in the NGOs, they will require creating a ‘risk matrix.’ The NGOs risk matrix will be constructed utilizing the levels of probability of risks as well as their consequences as discussed in the previous steps(Reference for Business, 2018).
NGOs Risk Management8 Source:(Careersin Audit, 2013) Hence, overall risks measurement is obtained from the blend of probability and consequences. It increases from the minimum point situated in the bottom left hand corner to the maximum point situated in the top right hand corner. According to the above instructions every NGO will need to develop a risk matrix to suit their organization(SHF, 2018). Moreover, decision-making regarding escalation, retention and treatment comes into the next step of the risk management procedure of NGOs(Reddy, 2018). Source:(United Nations Somalia, 2018)
NGOs Risk Management9 Recording risks information It is a way by using which risk info comprising the risk analysis results and risks response planning can be stored into a risk register. The purpose of the risk register is to hold all the risk information that is generated by the whole risk management process. Hence the riskregisterhelpsindocumentingallthatinfocoherentlyandsystematically (AustralianGovernment, 2008). In this way, when a NGO is planning their project then the whole process of project plan for implementing risk management in the NGOs can be illustrated with the help of figure represented below: Source:(Gartner, 2018)
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NGOs Risk Management10 Therefore, the above model figure is demonstrating the actualization that ishow the specific theoretical topics apply to reality and model a risk management process for NGOs. Hence, a clear illustration of RM and how it is associated to the real life among NGOs is illustrated in the above figure.
NGOs Risk Management11 Discussion In whole, the RM process is a set of activities the NGOs carry out for identifying, assessing, managing and monitoring the risks to which NGO may get exposed(Clarke, 2017). In this context,below figure is outlining the major steps involved in the RM process of the NGOs: Source:(Sadgrove, 2016) Hence, there are 5 key steps of an effective RM process for NGOs: Identification of risks Analysis of risks Evaluation of the risks Planning of risk response Monitoring and review of the risks. Additionally, in order to accomplish any project or task in the NGOs, senior managers in of NGOs usually manage their ideas on the basis of four major factors of RM process (Sadgrove, 2016). Thereare these major steps which assist NGOs in managing the risks in their organization. They are as follows:
NGOs Risk Management12 Step-I: Risk Identification Step II: Risk Quantification Step III: Risk Response Step IV: Risk Monitoring and Control Therefore, NGOs should mandatorily understand and identify the risks while planning any project for NGOs. After the risks are dispersed to different team members for effective handling, then they all must combine all risks in a sole sheet in order to avert any duplication. Later then, they should evaluate the effect of the risks with the help of a risk matrix. For that NGOs require to split their team in to subgroups where all groups will be functioning on identifying the causes which shoot out project associated risks. In this way, each team can come up with a plan which can remove off all the risks recognized(Reference for Business, 2018). Finally, planning of the RM process where NGOs need to find an effective solution for the risks identified will be done. Thus, through executing and implementing a proper RM process, NGOs will be capable to identify their upcoming project’s strengths, weaknesses as well as opportunities. The RM procedure discussed in this essay will helps NGOs for accomplishing the project’s success. Therefore, risks assessment attached to the project’s goal which depends on the preparation, planning, results as well as evaluation process will provide a successful operation to all NGOs(Burke, Koyuncu, Wolpin, Yiriks., & Koyuncu, 2015). Moreover, there is information which implies the importance of RM for NGOs, they are as follows: Successful Planning
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NGOs Risk Management13 Assists with Preparation Assists Evaluation Optimizes Results Pros and cons of the RM for NGOs on a local, national and international level are as follows: Pros of RM for NGOs To ensure safety from illness and accidents To ensure security from crime and violence To ensure reputational safety from damage to image To ensure operational security in terms of removing inability for achieving objectives To ensure security from legal and compliance issues To ensure safety against fraud, corruption, theft and diversion To ensure security of information from data breach and loss By adopting effective RM approach, NGOs will have the capability to research freely with innovative methods if taking risks is necessary there. By adopting RM, NGOs will be adapting to local situations as well as responding to local demands flexibly and hence they will be able to create integrated projects and sectorial projects. Because of RM, NGOs enjoy well rapport with public as well as can concentrate to very poor public. Through RM, NGOs have the capability to converse at all levels, since from the neighborhood to the uppermost levels of administration or government. Through RM process, NGOs are capable to employee both highly motivated staff and experts with lesser restrictions from the government.
NGOs Risk Management14 Collaborated work Handling the strategic plans Managing past projects Nurturing risks associated with the projects Stability of earnings and revenue Reduces loss and impact Identification of likely threats Provides supervision Identification of risks Provides support Faster competition New opportunities Harvesting knowledge from the world(Reddy, 2018). Cons of RM for NGOs On the other hand, managing the risks identified causes the waste of time to recompense the projects. It motivates only those projects which respond to enhance the funds in the organization and demoralizes the projects which are showing huge risks for the system
NGOs Risk Management15 of NGOs(Reddy, 2018).Additionally, there are some cons of the effective RM for NGOs as follows: Complex calculations Un-managed losses Ambiguity and uncertainty Dependence on external entities Risk Mitigation process(Humanitarian Outcomes, 2016). Difficulty during implementation Performance Potential threats(Di Serio, De Oliveira, & Siegert, 2011).
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NGOs Risk Management16 Source:(AustralianGovernment, 2008) General recommendations In order to implement an effective operation of the NGOs from the perspective of risks analysis, identification and management there are some general recommendations which can assist the NGOs for their efficient operation in future(Humanitarian Outcomes, 2016). The NGOs must develop a risk treatment plan before the occurrence of the risks Before implementing the risk treatment plan, its effectiveness must be assessed Residual risks must be evaluated and identified during occurrence of risks Always create a new risk treatment plan for those residual risks(Van, 2009). Communication and consultation unit must be there in the NGOs After implementing a risk treatment, NGOs must re-assess and re-rate the risks treated NGOs must adapt to function with high-risk partners NGOs should review and improve security of national-staff While mitigating the risks in the NGOs, they must introduce innovation in the projects and processes so that quality of the services can be improved. Risks attached to innovation must be evaluated, analysed and reduced with some distinct criteria(Jones, 2013). They must prepare for the host-country’s legal challenges A NGO must always: Monitor and review risks Reduce and control risks Determine the risks appetite Prioritise the risks Analyse the risks
NGOs Risk Management17 Identify risks correctly and effectively(Lewis, 2008). Conclusion In conclusion, significance of risk analysis, identification and management for NGOs has been identified with the help of this essay. Non-government organizations that are known as NGOs are functioning in a specific environment for example: conflicts, poverty, under donors’ funds as well as restrictions, natural disaster local government rules and regulations, defiance amid international and national laws hence they need to have an effective risk management process. Thus, the essay has intended to identify likely risks occurred for NGOs during their project implementation as well as provided strategies and solutions for mitigating those identified risks. In this way, we have seen that how a risk measurement, evaluation, assessment, identification and analysis procedure can help in effective operation of the NGOs as well as risk management allow them to imply new technologies, innovation, research, experimentation for the betterment of the society. As when risk management framework and model is there for any NGO then there will be no barrier which can stop them to do effective, efficient and challenging work for the welfare of the society and community. Finally, risk management is a way to manage uncertainty in an organization which ultimately enable them for the better execution of their services for the community we live in.
NGOs Risk Management18 References AustralianGovernment. (2008).The Principles of Effective OHS Risk Management.Retrieved from Weebly: http://wlcheung.weebly.com/uploads/2/0/6/1/20613982/the_principles_of_effective_o hs_risk_management_ohs_61_dec05.pdf Burke, R., Koyuncu, M., Wolpin, J., Yiriks., & Koyuncu, K. (2015). Organizational Empowerment Practices, Psychological Empowerment and Work Outcomes Among Frontline Service Employees in Five-Star Turkish Hotels.Effective Executive, 18(1), 42. Careersin Audit. (2013, 07 15).The Importance of Risk Management In An Organisation. Retrieved from CIA: https://www.careersinaudit.com/article/the-importance-of-risk- management-in-an-organisation/ Chenhall, R., Hall, M., & Smith, D. (2010). Social capital and management control systems: A study of a non-government organization.Accounting, Organizations and Society, 35(8), 737-756. Clarke, I. (2017, 07 19).Can You Assess & Manage Your Organizational Risk?Retrieved from Linford and Co.: https://linfordco.com/blog/organizational-risk-assessment- management/ Colquitt, J., Lepine, J., Wessaon, M., & Gellatly, I. (2011).Organizational behavior: Improving performance and commitment in the workplace.London: McGraw-Hill Irwin.
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NGOs Risk Management19 DepartmentofLabour. (2002).Guide for Safety with Underground Services.Retrieved from Worksafe: https://worksafe.govt.nz/.../1442-guide-for-safety-with-underground- services Designingbuildingswiki. (2018, 03 05).Damage Caused by Construction Work. Retrieved from DesigningBuildings: https://www.designingbuildings.co.uk/wiki/Damage_caused_by_construction_works Di Serio, L., De Oliveira, L., & Siegert, S. (2011). Organizational Risk Management: A Case Study in Companies that have won the Brazilian Quatity Award Prize.Journal of technology management & innovation, 6(2), 230-243. Gartner. (2018).Manage Enterprise Risk. Retrieved from Gartner: https://www.gartner.com/en/risk-audit/risk-leaders? utm_source=google&utm_medium=cpc&utm_campaign=RM_GB_2018_CRISC_CP C_SEM1_RISK-MIT-RISK-ASSESS&ef_id=EAIaIQobChMIjryU- eem3wIVyBwrCh0tsQ8GEAAYASAAEgK0ZfD_BwE:G:s&gclid=EAIaIQobChMIj ryU-eem3wIVyBwrCh0tsQ8GEAA Humanitarian Outcomes. (2016, 02).NGOs and Risk How international humanitarian actors. Retrieved from Inter Action: file:///C:/Users/System%2304120/Downloads/ngo- risk_report_web.pdf Jones, G. (2013).Organizational theory, design, and change.London: Pearson. Lewis, D. (2008).The management of non-governmental development organizations: An introduction.London: Routedge. National science foundation. (2008).Risk Assessment Management on an Organizational Level. Retrieved from National Science foundation:
NGOs Risk Management20 https://www.nsf.gov/oig/_pdf/presentations/intl_workshops/hague_presentations/ tengbom.pdf Reddy, C. (2018).Advantage and Disadvantage of Risk Management. Retrieved from Wise Step: https://content.wisestep.com/advantage-disadvantage-risk-management/ Reference for Business. (2018).RISK MANAGEMENT. Retrieved from Reference for Business: https://www.referenceforbusiness.com/management/Pr-Sa/Risk- Management.html Sadgrove, K. (2016).The complete guide to business risk management.London: Routledge. SHF. (2018).Risk Analysis and Mitigation Matrix. Retrieved from Somalia Humianitarian Fund: https://www.unocha.org/sites/dms/Somalia/SHF_OM_Annex01.pdf United Nations Somalia. (2018).Risk Management for NGOs. Retrieved from United Nations Somalia: http://so.one.un.org/content/dam/unct/somalia/docs/rmu/Risk %20Management%20For%20NGOs_English.pdf Van, S. (2009).Uncertainty and Ground Conditions: A Risk Management Approach: A Risk Management Approach.England: CRC Press.