Management Model and Macro Environment Analysis of NHS using PESTEL

This report analyzes the management model applied to the National Health Service (NHS), focusing on the Human Relations Model and its characteristics. It evaluates the macro environment for NHS operations through a PESTEL analysis, considering political (Brexit impacts), economic (economic instability and austerity measures), social (aging population and increasing disease prevalence), technological (advancements in healthcare), environmental (waste management concerns), and legal factors affecting the organization. The analysis highlights both the positive and negative impacts of these factors on the NHS's ability to provide healthcare services effectively and efficiently.

Government Organization
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Table of contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Suitable management model for the organization.......................................................................3
Analysis of macro environment of organization’s operations.....................................................5
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................9
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INTRODUCTION
Government organization is organization which is responsible for taking actions and framing
rules and regulations under eyes of law (Meiyanti and et.al., 2017). National Health Service
(NHS) is department of Health and Social Care which helps in providing services and facilities
to patients.
The report will analyse management model applied for NHS organization which will take in
consideration proponents and characteristics of model. Along with this, macro environment for
NHS operations will be evaluated through the PESTEL Analysis.
MAIN BODY
TASK 1
Suitable management model for the organization
High volume public sector organization which is NHS is taken as the organization on which
all the aspects will be applied. This will help in knowing what is the scale through which all the
important aspects and factors are provided for the information to be analysed for significant
basis. National Health Service is the public organization which provides healthcare services to
the people and individuals who are in need of incurring the services at large scale (Kline and
et.al., 2019). NHS concerns in providing the facilities and services which aims at taking care of
the individuals and providing the services and products as per their requirements and needs.
The management model which is applied at NHS is the Human Relations Model in which
experiments are being performed which is in relation to the working conditions whether the
individuals take part in it positively or negatively. The theory or model under which the NHS
utilizes and applied the model is this Human Relation Model which helps in understanding the
environment of the organization and identifies in knowing the well – being of employees within
the organization. This enables in knowing that the model is helpful in analyzing and evaluating
the performance scales through which both the business environment and the employee
satisfaction is grabbed at large scale (Bendix and et.al., 2017). The social processes were
considered at work and this helped in letting know what are the major tasks and the activities
which are being taken concern of. Elton Mayo’s Human Relation Theory consists to prove the
importance of people for productivity and how they serve to the patients at NHS. This helps the
individuals in analyzing the scale through which all the perspectives of knowing what are the
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desires of the individuals while they are being part of the team which helps in facilitating growth
and development at large scale. With the help of this management model, the very important and
basic information of how the individuals are working and what is the scale through which
everything is known at large scale in respect to the Human Relations Theory was being analyzed
and evaluated at large scale (Muldoon, 2020).
The basis through which Elton Mayo’s Theory within the Human Relations Approach is
described as having the scale through which all the aspects are revolving around the experiments
and this helps in creating and framing the steps in the experiments and how they take place at
large scale for the individuals knowing that they are the best possible source to what has been
known on significant basis (Nicotera, 2019). Elton Mayo’s experiments consist of the physical
conditions which help in the working and analyzing what type of environment was provided to
the individuals and how their morale and productivity is being influenced. Along with this, their
inter – personal relations are also affected and what measures they take in providing effectively
and efficiently the working conditions so that the employees working within the organization are
provided ample facilities and healthy work environment in which they can take concern of how
effective and efficient their performances are depicted.
As the study took the major changes which consisted of how effective and meaningful the
new role and concepts of authority, motivation and leadership were known the NHS till then
created the scale through which all the aspects are known at large scale and with the help of this
analysis, there were other experiments which were criticized and this created many problems and
doubts that whether these experiments will be helpful for the Human Relations at NHS or not.
There was also lack of scientific analysis and research (Medury, 2020). This was the
management though which had both positive arguments and the negative arguments which are
also known as the basis of information which is being provided at large scale.
The major changes which the Human Relations Theory helped in analysing the basis of the
work which the NHS is providing to the patients and its employees is known at large scale is
having known how much effective and efficient the experiments are taking the turns and what
are the changes which have been applied at NHS due to the experiments taking place which are
concerned with the environmental conditions and how that helped in identifying and evaluating
the scale through which all the aspects are concerned which created the scale of taking concern
of the environment which is taking care of the patients and providing them adequate resources
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with better environment and proper healthy conditions which they are in requirement of
(Tolibovna, 2020). Mayo’s work was a turning point in the management thought which
challenged the other approaches of work and this revealed the over whelming significance of
human and social factors.
Therefore, the Human Relations Theory helped NHS in knowing that how the organization
is taking concern of their employees and through this they are enabling the process through
which all the aspects are considered as important such as the working environment in which te
employees are working, the performance scale, the growth and development of the organization
at large scale (Adebayo, 2019). The Human Relations Theory also focuses on helping and
maintaining the basis on which all the measures are identified through which all the possible
framework is valued and analyzed so that NHS is able to take care of the patients who help in
valuing the requirements and the needs of the patients in this healthcare sector on an expanded
basis. The theory contributes very meaningfully towards working conditions which can be
effectively implemented and through this the employees work is also not hampered. The major
changes which are taken place through the theory also impact positively the development and the
growth results which frame the scale of the mentioned conditions and work which is performed
by employees in NHS (Zaki, 2019).
TASK 2
Analysis of macro environment of organization’s operations
The analysis of macro environment for NHS’s operations is described with the help of
PESTEL which is explained below –
PESTEL Analysis –
Political – NHS is severely affected by the Brexit. There is deep impact of the European Union
on the functional capacity of the organization. There are lack of resources which NHS is unable
to provide to the organization and its patients. There are many medicines and medicinal
equipments which are being shipped from various parts of EU. The trade is disrupted once the
Brexit takes place and this creates political error in the form which creates problem for the
organization to analyze and identify the scale through which all the aspects are taken into
consideration at large scale (Pan and et.al., 2019). There is also lack of personnel for which there
is huge portion of NHS workforce which is originated outside UK. Through this, there is scarcity
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of NHS staff and there is also lack of skilled workers due to the Brexit factor which is there in
the case and this creates the difficulty in the form through which all the aspects are taken into
accordance and this creates the problem which is being observed on the external business
environment of NHS.
For example – There are uncertainties which are surrounded under the medication and
equipment which is originating from the EU. This is the major issue as NHS deals in providing
the medicines for the patients who are there in the NHS organization for their healthcare. This
problem is thus affecting the political standards of the country.
Economic – NHS has been facing many difficulties since 2008 economic crash. NHS was
disturbed by the economic instability which is caused by the economic instability and the lack of
resources for which the NHS was under pressure to reduce the staff members salaries and this
created the negative and insignificant aspect for NHS in the economic standards. And due to the
staff members’ salaries which were not being paid to them, NHS faced the resignation of the
staff members and less skilful personnel was being replaced by the skilled personnel (Nurmi and
et.al., 2018). The UK government also analyzed that the austerity measures to deal in with the
economic crash. This became the major problem for knowing that the economy affected NHS in
negative manner and this created the way through which all the aspects are considered at large
scale. Due to such problems, NHS has been facing many problems in its operations which
created difficulties in the operation at an effective and efficient level.
For Example – This austerity measure has been the most diverted problem which is affecting
NHS and due to this, the measures which are taken are in accordance to the forms which have
been known and have been affecting the finances of the organization through which various
other problems are involved and accelerated. This is the major factor which is affecting the
various other elements at large scale within the NHS organization.
Social – Social factors are important to be taken into concern which is created and this is
analyzed through the UK’s population which is increasing at rapid rate. With the growing age
there are problems which are there in the due to which the patients and the individuals face the
health problems (Kairuz and et.al., 2020). The problems and diseases like cancer and diabetes
has leaded the pressure on NHS which is creating an issue in providing the services and facilities
to the individuals and patients. And as patients are now more concerned and informed about
nuances of healthcare system which are affecting them at large scale This creates the scale of the
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individuals for expecting the measures through which highest quality of healthcare services are
being provided at large scale and this creates difficulties in knowing that there are problems and
difficulties through which all the social factors are unable in providing the scale through which
all the aspects are considered at large scale.
For Example – The diabetes and cancer patients in NHS are constantly increasing as these
diseases are also engaged for the old age and due to this, there has been added pressure on NHS
and it has become difficult for the organization to take concern of such factors are creating
disturbances in the economic system at large scale. This is the main problem which is considered
in the social factor affects the whole UK.
Technology – NHS has taken technological aspect on the note that it provides organization with
the advancements in technology so that the quality and speed of healthcare sector is increased
through services which are being provided to patients’ at large scale (Matovic, 2020). The
advancement in technology has led to betterment in medical education system. This has created
and made scale of technological aspect and has provided technological benefits which NHS
needs such as the skilled staff to operate technology.
Environmental – The healthcare industry is toxic to the environment as it leaves behind the
waste which is harmful for the environment and due to the accumulation of the waste there have
been issues which are regarding the environmental concerns as the environment is most affected
by it. NHS is also under fire from the various things and the environmental activists’
organizations due to reason that NHS is not concerned about the waste management practices
which is being created.
Legal – NHS faces many legal problems which have been affecting the organization and this
consisted of the legal litigation cases from the unhappy patients and due to this the medical
institutions also have been affected and this is due to the case that all things are being affected
due to which all the possible aspects are take into consideration as the medical institution is
being questioned at large scale which has led to cases and legal litigations (David, 2019).
CONCLUSION
This, it is analyzed from the above report that management model was applied for the NHS
organization which took in consideration proponents and characteristics of the model which was
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taken. Along with this, macro environment for NHS operations was being evaluated through the
PESTEL Analysis effectively and in efficient manner.
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REFERENCES
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harassment to the NHS in England. Public Money & Management.39(3).pp.166-174.
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Organisations (pp. 11-18). Routledge.
Muldoon, J., 2020. Spontaneity is the spice of management: Elton Mayo’s hunt for
cooperation. The Palgrave Handbook of Management History.pp.545-564.
Nicotera, A.M., 2019. Human relations theory. In Origins and Traditions of Organizational
Communication (pp. 106-127). Routledge.
Medury, U., 2020. Unit-5 Human relations approach. IGNOU.
Tolibovna, G.S., 2020. The Issues of Human Factor and Human Relations in the Concept of
“Organizations as Organisms”. International Journal of Progressive Sciences and
Technologies.22(2).pp.01-08.
Adebayo, O.R., 2019. EVALUATE THE INFLUENCE OF CLASSICAL AND HUMAN
RELATIONS APPROACHES IN MANAGEMENT TODAY.
Zaki, S.R.D.G., 2019. A STUDY OF EFFICACY OF EMPLOYEE ENGAGEMENT IN
ACADEMIC SECTOR (WITH SPECIAL REFERENCE TO ELTON MAYO’S
HUMAN RELATION APPROACH). Journal Current Science.20(06).
Pan, W. and et.al., 2019. PESTEL analysis of construction productivity enhancement strategies:
A case study of three economies. Journal of Management in
Engineering.35(1).p.05018013.
Nurmi, J. and et.al., 2018, November. PESTEL analysis of hacktivism campaign motivations.
In Nordic Conference on Secure IT Systems (pp. 323-335). Springer, Cham.
Kairuz, A.R.P. and et.al., 2020. PESTEL analysis of environment state responsibility in
Ecuador. Neutrosophic Sets and Systems.34.pp.70-78.
Matovic, I.M., 2020. PESTEL Analysis of External Environment as a Success Factor of Startup
Business. ConScienS.p.96.
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David, J., 2019. PESTEL analysis of the UK. Retrieved October.30.p.2019.
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