Prioritising People’ Section of the NMC (2015) Code for Person-Centered Care in Nursing

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This article discusses how the NMC (2015) Code can guide the provision of person-centered care in nursing. It explains the four sections of the NMC Code and the role of the code in protecting the health and well-being of individuals in society. The article also explores the principles of person-centered care in the treatment of dementia and the challenges faced by healthcare professionals.

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PRIORITISING PEOPLE’ SECTION OF THE NMC (2015) CODE CAN GUIDE THE
PROVISION OF PERSON CENTRED CARE IN NURSING
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Introduction
Nursing is a profession which is regulated by nursing and midwifery which is an
organization set by the government to protect the public by ensuring that nurses and midwife
provide high-quality healthcare service to the patients. According to NMC, healthcare
professionals are accountable for their actions which they perform in the process of attending a
patient. NMC provides education programs and training of nurses and midwives so that they can
be provided with advice on how they should perform their operation (Reinhardt & Downs, 2018,
p.207). According to NMC code of conduct healthcare professionals are charged with the duty of
protecting and taking care of interests of those in their care regardless of their age, gender and
occupation. Healthcare professionals according to NMC, should respect the decisions of a client.
This is because going against the wish of a patient is breaching the code and ethics of NMC. The
role of NMC is to set law and standards that tell members of the public and the patients on how
healthcare professionals are supposed to behave. These standards are shown every day by
members of the registry. For healthcare professionals such as nurses and midwives to be able to
join the record, they should be able to renew their registration so that they can be able to uphold
these standards (Kim & Park, 2017, p.381). Actions are taken against those who fail to enforce
the code and rules, on more severe cases they are removed from the registry. Healthcare
professionals who are registered as nurses or midwives in the UK have to be registered with
NMC.
Sections of NMC Code
NMC code is divided into four sections regarding the core principles of nursing. The first
section is prioritizing people. This is because prioritizing people is essential and it involves
healthcare professionals putting the interest of people as their priority. Treating patients with
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respect is a very significant aspect of nursing because in the process patients’ rights are upheld.
This section of NMC code is against nurses and midwives discriminating patients and judging
them despite their personal views and behavior (Snelling, 2017). The second section of NMC
code is practicing effectiveness. Healthcare professionals should be able to assess the need of the
patient, interpret the test result and advice the patient appropriately on the treatment techniques.
It is also very essential that nurses should be able to deliver quality healthcare service to the
patient who meets their medical requirements. Preserving safety is the third section of the NMC
code. It is essential for healthcare professionals to give patients safety the priority in their
decision making. As healthcare professionals interact and communicate with patients, they
should know their limit. The last section is promoting professionalism and trust. This is because
the reputation of healthcare professionals should be protected. They should, therefore, adopt all
the essential attitudes and behavior as outlined in the NMC code.
Role of NMC Code
The purpose of the NMC code is to protect the health and well-being of individuals in
society. The code also ensures that healthcare professionals which include nurses and midwives
keep their skills and knowledge up to date and that they uphold the professional code standards
(Moran & Banks, 2016). This code ensures that the confidentiality of people who are receiving
healthcare services and healthcare institutions is upheld. To be able to achieve all these roles,
nurses and midwives should respect patients’ rights in all aspects as they offer healthcare
services to them. In person-centered approach care patients should be informed about how and
why information about their health is shared among people providing care to them according to
NMC code. Respect to a person rights to privacy should continue even after they are dead.
Healthcare professionals also have to share essential information about the patients among
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themselves so that they can be able to share ideas which can be used to offer quality healthcare
services to him/her. Lastly, to be able to achieve all NCM roles, family members and friends
should be informed about the health condition of their loved one before nurses and midwives can
continue with the treatment and medical procedure.
Person Centered Care
Prioritizing people in person-centered care in nursing means that patients have equal right
in the planning of care and treatment plans which have to be used to treat their various infections.
Healthcare professionals should note that patient decisions are critical and they should be
respected. However, this does not mean that healthcare professionals should do precisely what
the patient says, but they should keep their suggestions and decisions into consideration.
Individuals who are accessing healthcare institutions to seek medical attention are referred to as
clients. Countries in the UK are moving forward for integration and enhancement of health and
social care services to ensure that they provide high-quality healthcare services to clients.
Person-centered care is all about focusing healthcare on the need of the patient rather than the
need of the healthcare service (Yevchak et al., 2017, p.21). Most individuals seeking medical
attention in the UK are not comfortable with just sitting down and letting the healthcare
professional do what they think is the best without them giving out their suggestions. Healthcare
professionals should, therefore, be flexible so that they can be able to meet the client’s needs.
Person-centered care in NMC also means that patients should be an equal partner in planning on
the type of medical care which they should be given. However, in some cases patients can be
unable to make decisions of their own they have mental disorders like dementia which can make
communication between healthcare professional and client a challenge because the patient is not

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able to decide on their own. For healthcare professionals to be able to help them, they should
ensure that they give them information in a format that can help them be able to make a decision.
Person-Centered Care for a Patient with Dementia
When a patient has dementia, it is straightforward for healthcare professionals to forget
what they used to be. It was, therefore, necessary for the person-centered approach to be
developed in the UK so that these incidences do not occur and that patient with dementia can
stay focused. This approach was also designed to ensure that healthcare professionals are still
able to respect them with respect and they do not expose them to discrimination. The fact about
this approach is that it was developed in the 1980s by Thomas Kitwood to care for patients with
dementia (Roberts, Morley, Walters, Malta & Doyle, 2015, p.106). According to various studies
which have been conducted by a scientist is very clear that person-centered care has reduced
agitation and aggressiveness in people living with dementia. The person-centered approach has
reduced the number of people with dementia needing to be hospitalized. There are various ways
in which a person-centered approach is utilized in NMC to care for patients with dementia. The
first ways are by giving a choice of food at mealtime. Healthcare professionals can do this by
asking the patient what they would like to have or just showing them pictures. It is, therefore,
necessary that patient with dementia should always be provided with food that they enjoy the
most. The little things that healthcare professionals do from a patient who has dementia mean
very much (Barbosa, Sousa, Nolan & Figueiredo, 2015, p.713). This is because too many choices
may be overwhelming, but sometimes they are very much important especially for someone who
has dementia. An example is choosing which trouser, tie and shirt to wear which can be so much
insignificant for an average person but for a patient with dementia they are essential; this is
because they make them feel so much in control of their own (Edvardsson, Sandman & Borell,
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2014, p.1171). The last way is that healthcare professionals should always ask themselves if they
see the world through the eyes of a patient with dementia. If the answer is yes, it means that they
are using a person-centered approach to care for their patients.
Most individuals who are taking care of people with dementia use person-centered
approach without their knowledge. This has shown good results with patient responding
positively to treatment and be happier and calmer which make their life much more comfortable
and worth living. It is therefore essential for family members and friends to ensure that their
loved ones who have dementia and in nursing homes are receiving person-centered care because
they have the right to. The following are things which they should check to ensure the care plan
is appropriate for their patients. The first essential is that they should be treated with dignity and
respect (Lines, Lepore & Wiener, 2015, p.561). Next, they should provide that healthcare
professionals taking care of their patients are aware of their likes and dislikes such as their
favorite meals, music, and hobbies. Lastly, friends and family members should ensure that their
patients are valued as human beings and that healthcare professionals do not take advantage of
their health situation to mistreat them. NMC has provided that most care institutions and nursing
homes in the UK have implemented a person-centered approach to cater for a patient who have
dementia. This is because the number of people living with dementia was about 800,000 in 2012
and the number is expected to rise to almost 2 million by 2060 (Tay et al., 2018, p.19).
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Benefits of Person-Centered Care in Dementia
The person-centered approach has some benefits for patients with dementia. The first
advantage is that this approach meets people expectations and needs. This is because most
patients want to play a part in their care and they expect that healthcare professionals should help
them achieve it. Through sharing their decisions and opinions with healthcare professionals and
making self- management support enables them to play an active role in their treatment (Fazio,
Pace, Flinner & Kallmyer, 2018, p.10).. The second benefit of the person-centered approach
according to NMC is that it improves clinical outcomes (Kogan, Wilber & Mosqueda, 2016,
p.e1). This is because various kinds of self-management used by healthcare professionals to cater
to patients with dementia improve their physical symptoms. Improved healthcare outcomes as a
result of sharing opinion decision are made possible by the cooperation between healthcare
professionals and patients (Metzger, Racine & Inouye, 2017). Person-centered care has led
increased staff satisfaction and morale. This is made possible through the establishment of a
strong therapeutic relationship between healthcare professionals and dementia clients (Roberts et
al., 2015, p.106). Through this relationship, it is possible to relate well with clients who make
healthcare professionals able to gain knowledge about the infection which the client is suffering
from and thus they can offer high-quality healthcare services to them (Yasuda & Sakakibara,
2017, p.991).
Principles of Person-Centered Care in the Treatment of Dementia
Healthcare professional can testify that the person-centered approach has led to the
provision of high-quality healthcare services to clients with dementia. This is made possible
through the application of various principles of the person-centered approach. The first principle
is respect for patients’ values and decisions. This is made possible by engaging them in decision-

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making activities so that they can be able to recognize their unique value and preferences. It is,
therefore, necessary that healthcare professionals should treat patients with respect and dignity
despite their cultural diversity and economic background. Coordination and integration is the
second principle (Testad et al., 2014, p.1083). This because when a patient has dementia their
feelings are vulnerable and powerless due to the infection and in most cases, they lose hope. It is
therefore essential for healthcare professionals to ensure proper coordination so that they can be
able to eliminate this feeling because it affects their health negatively. The coordination is done
in three areas which include clinical care, support services, and front-line patient care. The third
principle is information and education. This is carried out in interviews where patients with
dementia express their worries because they were not well informed about this infection and they
are not fully aware of the effects of the infection (Desai, Wharton, Struble & Blazek, 2017, p.9).
Physical comfort is the next principle of person-centered care. This is because the level of
physical comfort that a dementia patient depicts has an essential on their experience —
healthcare professionals’ reports physical comfort in pain assessment and hospital environment
and surroundings.
Emotional support and alleviation of fear and anxiety is the fifth principle of person-
centered care. This is because fear and anxiety which is experienced by a patient who has
dementia can be debilitated as a physical effect by nurses and midwives (Kales, Gitlin &
Lyketsos, 2015, p.369). The sixth principle of the person-centered approach according to NMC
involves healthcare professionals involving family and friends of the patients in decision making.
This involves the provision of accommodation for family and friends. Healthcare professionals
according to NMC should be treated and supported as caregivers to the patient. The seven
principle is continuity and transition. This happens when the patient has shown efforts of taking
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care of themselves after they are discharged from the hospital (Boersma, van Weert, Lakerveld &
Dröes, 2015, p.19). The last law is access to healthcare services. This is done by ensuring that
patient are aware that they can access healthcare services whenever they are sick because it is
there right according to NMC.
Challenges Facing the Person-Centered Approach
Community nurses and midwives face a lot of challenges when trying to practice person-
centered approach to cater to patients with dementia. The first problem experienced is an
increased number of patients with dementia across the globe (Kogan, Wilber & Mosqueda,
2016). This makes it very hard for healthcare professionals to apply the person-centered
approach to take care of the large population of individuals who need medical attention.
Competition is another challenge which is facing the person-centered approach while providing
medical care to dementia patients. This is because nurses and midwives think they already know
what is expected to offer treatment to the patient and thus they don’t put into consideration the
patient's decisions and suggestions. Organizational culture is another barrier to successful
implementation of person-centered care according to NMC code.
Conclusion
The person-centered approach is a very significant treatment technique when caring for a
patient with dementia. This technique enables patients to be able to make their own decision
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which is essential especially for patients with dementia as it makes them feel valuable and it
enhances their health condition. It is therefore essential that healthcare institutions across the
globe should be encouraged to use this approach as it makes patients take an active role in their
treatment.

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Bibliography
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