Health Resource Critique Template

This is a critique template for a health resource used at a clinical placement. It includes feedback from health staff and consumers, as well as areas for consideration and suggested improvements. The template covers aspects such as consumer feedback, staff feedback, layout and design, type and spacing, images and visual aids, organization and style, readability, and tone. The template provides strengths, weaknesses, and suggested improvements for each aspect.

NSG3PHN Assessment 2 – Health Resource Critique Template
Please select a health resource used at your clinical placement to critique.
As part of your critique, you will include feedback from other health staff, nurses and/or
consumer group in a relevant clinical setting. This feedback will assist you with your critique.
Include the feedback you receive on this template. You must maintain anonymity.
You can simply ask:
How helpful do they find the resource?
What it is about the health resource that makes them feel this way?
Areas for consideration in your Health Resource Critique
Consu
mer
feedba
ck
How helpful do they find the resource?
According to the unanimous customer feedback, the brochure was not only easy
to understand but also very elaborate on the steps that are required to be
followed to maintain proper hand hygiene. The brochure looked very clean and
presentable.
But the brochure could have been more attractive and could have had more
pictures to help understand certain contents better. The brochure however, has
very long sentences that makes the brochure monotonous to read. They agreed
that it would have been better if the brochure included more smart arts, charts
and images to portray the message rather than these long sentences.
Contact information not easily comprehendible.
What it is about the health resource that makes them feel this way?
The layman language used in the brochure has made the information presented
by the brochure easy to understand.
The lack of pictures and smart arts along with the long vague filler sentences, can
render the brochure uninteresting.
Contact information not structured properly. It should be at the end of the end of
the brochure and should be presented in a single and simple presentation style
and font.
Staff
feedba
ck
How helpful do they find the resource?
Majority of the staffs agreed that the brochure was easy to understand and had
enough details regarding the importance of proper hand hygiene. However, some
scientific and professionals terms could have been used. The brochure could have
incorporated smart art to help elaborately explain the different steps required to
achieve proper hand hygiene goals. Even though the term hand hygiene seems to
be very fundamental, in healthcare there are certain guidelines, which when
followed is considered to have acquired proper hand hygiene.
What it is about the health resource that makes them feel this way?
The measures could have been explained using animated drawings to help
understand the different steps to proper hand hygiene in healthcare facilities.
Other preventive measures could have been mentioned in the brochure in the
place of the large, repetitive sentences.
The information for the readers and the patients is not structured properly and

thus can be incomprehensible to them.
Layout and Design
In Strengths:
 Readable font.
 Easy, understandable language.
 Clean and presentable.
 Visual aids like images used (Sless, 2019).
 Information grouped into meaningful sections.
Weaknesses:
 Information not properly structured, hence not clearly
understandable.
 Limited visual aids like images and charts used.
 Important information could have been highlighted, to help
emphasise.
 Improper alignment of images.
 Inconsistent word alignment.
Suggested Improvements:
 The bifurcation of the brochure can be made more meaningful –
introduction, how to achieve proper hand hygiene, why is it
important and what would happen if hand hygiene is not
maintained.
 Highlighting the important information, for easy recognition
(Namboodiri & Jain, 2007).
 More usage of attractive hand hygiene pictures.
 Incorporation of smart art in sections like –
o How to achieve proper hand hygiene?
o Information for patients
 Justified alignment can used for the body of the brochure.
Type and
Spacing:
e.g.
Font type;
Contrast between
paper and the
text (words on
shaded or
patterned
background); Use
upper and lower
case; Use of white
space; Length of
lines; Splitting of
words across two
lines.
Strengths:
 Font is readable.
 Contrasting colour of font and the background.
 Intelligent use of hands as symbols for bullet points.
 Proper text spacing.
Weaknesses:
 Background of the brochure is inconsistent.
 Inconsistent font size.
 Long sentences.
 Inconsistent font of headings.
Suggested Improvements:
 Shorter, clearer sentences only consisting of the important
details and facts.
 Organisation details could be written in a larger font size.
 Uniformity in the font size should be maintained (Hiippala,
2007).
 Font heading are required to be presented and written in a
better manner, in order to make them more noticeable.
Images, graphs, Strengths:

tables and charts:
e.g.
Easy to
understand;
Purpose is clear;
Enhance the
message;
Represent and
appeal to target
audience;
Relevant and
close to
explanatory text;
Uncluttered.
 Purpose is clear.
 Easy to understand.
 Enhances the message shared.
 Relevant and close to the context of the brochure.
Weaknesses:
 Poor quality of the images used.
 Lacks the use of proper smart arts like charts and graphs
Suggested Improvements:
 Use better quality and visually attractive pictures for each said
steps in maintain proper hand hygiene (Zorn, 2001).
 Properly align the images and the smart arts used.
Smart arts and graphs should be used to help make the
information more presentable and easily comprehendible.
Organisation and Style
Content:
e.g.
Provides
background
information or
needed context;
Answers the most
important
questions; Key
points
highlighted;
Information
presented in a
logical order;
Links information
to trusted
sources.
Strengths:
 Effectively presents the data to make it easily comprehendible
for the audience.
 Informative document (Migas et al., 2007). Provides information
on when to follow hand hygiene, why it is important and
methods to disinfect hands.
 Provides background information.
 They steps of both – ‘Using alcohol hand rubs’ and ‘Using soap
and water’ are explained step-by-step.
Weaknesses:
 Limited facts and details provided in the area- ‘Information for
Patients and
Visitors’.
 Many sentences are vague and contain very less facts and
useful information.
 Repetition of the definition of hand hygiene.
Suggested Improvements:
 The patient information section should have been written at the
last to help highlight the information regarding where hand
hygiene guidelines will be available.
 More factual data could have been presented to help
understand the significance of this healthcare measure.
Readability:
e.g.
Use of everyday
language;
Management of
professional
jargon or
scientific terms;
Sentence length;
Strengths:
 Use of layman language to present the message.
 Easily understandable language.
 Limited to almost no use of professional jargon or scientific
terms.
Weaknesses:
 Longer sentence length.
 Consists some vague sentences.

Complexity of
sentences.
Suggested Improvements:
 Use of some facts and professional jargon might help elevating
the importance of the brochure in the eyes of the readers.
 Shorter sentences in order to help portray short and clear
messages incorporating only the needed facts and information
(King, Winton & Adkins, 2003).
Tone:
e.g.
Engages the
reader; Written in
the active voice;
Present tense;
Friendly,
conversational
style – use of ‘I,
you, we, and our’.
Strengths:
 Engaging tone incorporating easy to understand language
(Delin, 2007).
 Written in a conversational style which can be deemed effective
in reaching the important facts about the issue.
 Present tense.
Weaknesses:
 Long sentences might hamper the tone of the brochure and
reduce the ability of the brochure to retain the interest of the
readers.
Suggested Improvements:
 Reduce longer sentences.
 A formal tone might be advised in the section – ‘Information for
Patients and
Visitors’.
NB Include your completed template in your written assessment submission.

References
Delin, J. (2007). Brand tone of voice. Journal of Applied Linguistics and Professional Practice, 2(1), 1-44.
Hiippala, T. (2007). Helsinki: A multisemiotic analysis of tourist brochures.
King, M. M., Winton, A. S., & Adkins, A. D. (2003). Assessing the readability of mental health internet
brochures for children and adolescents. Journal of child and family studies, 12(1), 91-99.
Migas, N., Anastasiadou, C., Buchanan, W. J., & Marshall, J. (2007). Mass Customisation through
Personalised Brochures: The Role of Emerging Technologies. In ECIS (pp. 2283-2294).
Namboodiri, A. M., & Jain, A. K. (2007). Document structure and layout analysis. In Digital Document
Processing (pp. 29-48). Springer, London.
O'hanlon, K. P. (2010). U.S. Patent No. 7,643,821. Washington, DC: U.S. Patent and Trademark Office.
Sless, D. (2019). Learning and visual communication. Routledge.
Zorn, R. (2001). U.S. Patent No. 6,276,724. Washington, DC: U.S. Patent and Trademark Office.