National and Quality Health Services Standards (NSQHS) | Reflection

Running head: REFLECTION
Reflection
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REFLECTION 2
Introduction
Nursing is one of the sectors that is controlled by standards and codes of ethics. The goal of
having these standards is to guide the nurse on how they carry out their duties daily. In every
service delivery process, nurses must reflect on their actions to ensure they are within the
standards. The National and Quality Health Services Standards (NSQHS) provide an approach
to high quality and safe care. NSQHS standards comprise of eight primary directives according
to Flanigan, (2016). These eight standards include comprehensive care, blood management,
medication safety, clinical governance, responding and recognizing of acute deterioration,
partnership with consumers, and communication for safety, prevention and control of associated
infection. The goal of this assignment is to reflect on a personal experience using two primary
NSQHS standards using the Gibbs model.
Two NSQHS standards
The two main standards that this assignment will reflect on include:
Communication for safety standard
The communication and safety standard emphasis on the system that leaders in health
organization use for communication. It illustrate that the systems should be functional to ensure
effective communication within the nursing sector. The effective communication in an
organization covers stakeholders such as patients, family and caregivers. The reason why there is
effective communication is that it promises safety of patients. Hamilton, (2019) stated that
effective communication ensures that the patient is diagnosed on time after the assessment. From
there, the treatment process starts immediately. For an adequate communication standard to be
achieved in an organization, there must be proper documentation and communication protocol

REFLECTION 3
according to Sweet et al, (2019). In all the eight standards in NSQHS, Jensen, (2020) said that
communication binds all of them in a bid to achieve safety and patient care. In cases where
nurses operate in a shift, there must be proper documentation before one ends his or her turn. The
nurse that begins the duty after the previous person will have a clear illustration of what he or she
needs to do. These actions are the requirements for communication safety.
Comprehensive care standard
Every health organization need to develop a system that enables nurses and clinicians to provide
comprehensive care to the patients. In the provision of comprehensive health, nurses may also
face multiple risks. The standard of comprehensive care illustrates that the organizations should
put in place measures to counter the threats. However, one of the ways to ensure comprehensive
care is working as a team and ensuring that the services are of high quality. Apart from that,
nurses should collaborate with other parties. Some of the parties include health caregivers,
family members and other doctors. From there, the nurses can recommend the best care based on
evaluated risks.
Example of experience
My experience is when I was on a clinical placement. I had to face a situation where my
preceptor nurse had not followed NSQHS standards. I was in a clinical placement with preceptor
nurses working in surgery ward, and sometimes the medical department. In one of those days, a
specific patient was brought to the facility. The patient had cut wound on the leg. They were
cleaning their compound in a group, and one of his colleagues cut him by mistake. The man was
bleeding profusely. The patient needed first aid to control the bleeding. After the first aid, I had
to take him to the surgical ward for further treatment. However, I had to inform the preceptor