Number of bank Branches decrease in Hong Kong (Doc)

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Number of bankBranches decrease inHong Kong
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................3Research Aim.........................................................................................................................4Research Objectives...............................................................................................................4Research Questions................................................................................................................4Rationale for the research study.............................................................................................4Purpose of the study...............................................................................................................5Problem statement..................................................................................................................5Dissertation structure..............................................................................................................6CHAPTER 2- LITERATURE REVIEW.........................................................................................8Introduction............................................................................................................................8Analyse the banking services and e-banking services in the Hong Kong.............................8Assessment of the impact of customer behaviours on the banking branches on Hong Kong10Analysis of the components that impact on the banking services........................................11Strategies to optimise the banking services in order to upgrade the bank branches............13CHAPTER 3 RESEARCH METHODOLOGY............................................................................16Introduction..........................................................................................................................16Research Philosophies..........................................................................................................16Research approach................................................................................................................17Research Design...................................................................................................................18Research Techniques............................................................................................................19Data analysis.........................................................................................................................19Data collection......................................................................................................................20Research Limitation..............................................................................................................20Ethical consideration............................................................................................................21CHAPTER 4 DATA ANALYSIS AND INTERPRETATION.....................................................24Introduction..........................................................................................................................24Analysis the e-banking services and banking services in the Hong Kong...........................24Analysis of the customer behaviour on the services of banking in the Hong Kong.............26CHAPTER 5 CONCLUSION AND RECOMMENDATION......................................................33REFERENCES..............................................................................................................................35Appendix........................................................................................................................................40INTRODUCTION..................................................................................................................3Research Aim..............................................................................................................................4Research Objectives....................................................................................................................4Research Questions.....................................................................................................................4Rationale for the research study..................................................................................................4Purpose of the study....................................................................................................................5Problem statement.......................................................................................................................5Dissertation structure..................................................................................................................5CHAPTER 2- LITERATURE REVIEW.........................................................................................1Introduction............................................................................................................................1Analyse the banking services and e-banking services...........................................................1Assessment of the impact of customer behaviours on the banking services..........................2Analysis of the components that impact on the banking services..........................................3
Strategies to optimise the banking services in order to upgrade the bank branches.............5Examine the existing condition of Hong Kong banking sector..............................................6CHAPTER 3 RESEARCH METHODOLOGY....................................................................7Introduction...........................................................................................................................7Research Philosophies............................................................................................................8Research approach..................................................................................................................9Research Design...................................................................................................................10Research Techniques............................................................................................................10Data analysis.........................................................................................................................11Data collection......................................................................................................................11Research Limitation..............................................................................................................12Ethical consideration............................................................................................................13CHAPTER 4 DATA ANALYSIS AND INTERPRETATION...........................................15Introduction..........................................................................................................................15Analysis the e-banking services and banking services in the Hong Kong...........................15Analysis of the customer behaviour on the services of banking in the Hong Kong............17CHAPTER 5 CONCLUSION AND RECOMMENDATION.............................................24
INTRODUCTIONIn the present time, every individual is directly and indirectly connected withthebankingsector.In present time,Alleveryindividualsindividualhave requirement tomanage their excesscapital and hence theytheir financial security and transactiontransact with banks in this context.By managing excess fund of citizens, banking sector certainly aids in mobilising saving which inturn leads toBanking sector helps to the country inimprovement iningeconomic condition.Additionally, banking sector aids in transferringsavingintoinvestment which results into growthof the country.With help of banking sector every country can improve its sustainabledevelopment and growth. Thus, it can be said that banking sector can help in improvingitstheeconomic conditionwithin the country becauseby variousin differentwayslikesuch asemploymentgeneration, infrastructuredevelopment,rise inagricultureproduction, businessloan, house loan and other related that certainly leads to improvement in thestandard of living.,education banking sector helps in large manner.In these all sector, bank provides helps infinancial manner like loan, insurance etc through which these sectorshasbeen improved in thecountry. Thus, it can be said that banking sector helps in the country by sustainable developmentand growth in large manner.Hence, every countryhavehashugegreatimportance ofthebankingsectoras it aidsby which it canin gainingimproveimprovementitsinvarious aspects likeeducation, agriculture, employment,investmentetc. Furthermore, peopleis able to get financialadvices and accordingly theycanmanage theiralso take thefinance in safe mannerand makefinancial transaction in effective manner.Also, banking services supports individualPeople caninsavingetheir moneyand makeandcanmaketransaction attransaction atany time and atanywhere.Hong Kong is special administrative region of the people's republic of China. Hong Kongmaintains a separate political and economic system fromcChina. It also maintains itsindependent executive, legislative and judiciary power. Hong Kong is one of the mostsignificantworldfinancial centresof worldwhich have the highest financial development index score.Inthe bBanking sector of Hong Kong,ithas one of the highest concentration of banking institutionin the world. It has more than 100 bankswhichthatoperate their bankingoffersfacilities andservicesin an effective manner for thewithinHong Kongpublicand other part of the world.TillAs per the research it has been founded that intheDecember 2016,within theHong Kong,has156arelicensed bank and 22arerestricted licensed bank. In addition to this,it has 17 deposit
taking companies and 57 representative offices of the foreign banks. In the Hong Kong, thebanking system is characterised by its3 tier3-tiersystem which have formed with three bankinginstitution that are licensed bank, restricted bank and deposit taking companies. In addition tothis, banking sector in the Hong Kong have significant role in order to fund raising in the region.It also influences the prominence in the region and also Hong Kong bank have set up operationin other parts like Asia, typically the Chinese mainland. In the present dissertation,the majortopicfocusis to investigate the rationalebehind declining inthefor thenumbers of bankbranchesdeclining in thewithinHong Kong. Inthepresent time, numbers of the bank brancheshashavebeen declines due to the several reasonsin the region.Thus, the major objective of theresearcher is to investigate the numbers of bank declined in the Hong Kong. In order to addressthis aimTo conduct this study, scholar hasvedevelopedvariousdifferentobjectives like assessthe customer behaviourand itsimpact on banking sector,to examine factor that influence thebanking service in branches etc. In addition to this,for attain this objective,scholar have focusedon the various method of research methodologies such as research approach, researchphilosophies, research design, data collection, data analysis, sampling etc.for addressing thementioned research aim.Research AimTo investigate the rationalebehindfor the numbers ofdeclining in the number ofbank branchesdecliningintheHong Kong.Research ObjectivesTo review the literature in relation to the banking service and e-banking servicewithinHong KongTo examine factors that impact the banking service inbranches intheHong KongTo assess theimpact ofcustomerconsumerbehaviouron theimpact onbankingservicesoperationin the branch ofatHong Kong.To draw conclusions and make recommendations to optimize banking service in order toupgrade the bank branches’ service.Research QuestionsWhat is the banking services and e-banking services in the Hong Kong?Analyse theinfluence of customer behaviour on the banking services in the Hong Kong?
What are differentExamine the componentsfactorthatinfluencebecomingthebankingservicesreasonsin thebehind decline in bankbranchofinHong Kongcountry?HowRecommendationto optimizebanking servicescan be optimizedin order toso thatnumber of bank branches can be increased in Hong Kong?upgrade the bank branches inthe Hong KongRationale for the research studyIn the present dissertation the major objective of scholar is to investigate the rationalebehindfor thedeclining innumbers of bank branchesdecliningintheHong Kong. This is verysignificant topic by which scholar can easily assess the entire condition of banking sector in theHong Kong country.Main reason behind investigating this topic is to identify the influence ofdifferent components on the banking sector at Hong Kong.Moreover, decline in bank branchescan be either due to high operating cost which thecompany cannotafford or might be due todecline in sales. Hence, this study has highlighted the key reasons behind the mentioned issueandpossiblesolution to rectify the problemis given.Also, one of the reasons behinddeclineinthe numberof bankbranches can be shift in consumer behaviour of going more digital than thatof practicing physical banking transaction. All of these factors are taken into account and presentstudy is conducted with a motive to highlight thereasonsbehinddecline in the number of bankbranchedin Honk Kong.The major reason for selecting this topic in this dissertation is that researcher wanted toacknowledge about the various components which influence the banking services in the brancheswithin Hong Kong.In addition to this, in this dissertation significance of banking services and e-banking services will also include because scholar have huge interest in the e-banking services soas researcher will select this topic as the research topic. Another major reason for selection ofthis topic is that researcher have sufficient data and information about this subject.Research FrameworkIn order to conduct thisstudy, severalresearchmethods are taken into account.Researcher has focused on applyingpositivist philosophy and deductive approach in order toassess thereasons of decline in number of bank branches. Further,descriptive research design isappliedwith a motive to describe the scenario in depth.It is essential to collect thedata so thatinformation related to actual scenario can be attained. In this respect, secondary source ofdatacollectionis taken into accountwith a motive to identify the reasons behind decline in bank
branches in Hong Kong. Data is obtained by reviewing books, journals, news articles,businessmagazinesandpublished data.For the purpose of assessing the data, qualitative and quantitativemeasures is utilized. Themes are developed and discussion is done upon it that aidsingainingresults from it.In this study, researcher will firstly select an appropriate topic of the study. On the basisof the top, aims and objective can frame by the scholar. In addition to this, literature review candesign in order to collect secondary information. In addition to this after designed literaturereview in the next stage, researcher will focus on the research methodology. With assistance ofthe research methodologies, researcher can address the actual issue of the study. In addition tothis, with help of primary data collection, researcher can found out appropriate solution. On thebasis of data collection, researcher can design the conclusion and recommendation.Source of dataIn this present study,researcher can use secondary data. In the literature review,researcher has collected data from secondary sources such as books, journals, online articles,blogs etc. On the other hand in the data analysis and interpretation, researcher have also usedsecondary data. in the present dissertation, scholar has been used secondary data collection underwhich information about the banking services and existing situation of banking sector in theHong Kong can collect by the secondary resources such as books, journals, articles, onlinewebsites, magazines, news papers etc. In this secondary data collection, various view andopinion of the authors has been included about the topic.Purpose of the studyInthe entirethisdissertation,the majormainaimof the researcheris to investigate therationalebehind decline in the number offor the numbers ofbank branchesdecliningintheHong Kong.In this respect, statistics related to business is considered which aidsinidentifyingthe reasons behindthe shutting of bank branches.For attainment of this objective, scholar willfocus on the statistics of the banking sector.Through this study, scenario within banking sectorcan be assessed that aids in framing appropriate strategy. Further, this study has focused onpopularity of e-banking facilities among individuals which will aids in streamlining the processof banking.Additionally, other factors that influencing the banking sector of Hong Kong is alsohighlighted in this study.
In addition to this, study have major important is that with help of this study, scholar can easilyanalyse and assess the banking sector condition in the Hong Kong. This study help to the scholarin investigating the importance of the e-banking services for the country as well as individuals.In addition to this with help of this study, scholar can also investigate the factors that influenceon the banking sector in the Hong Kong. Thus, it can be said that researcher can able to assessthe various components which affect the banking sector as well as customer behaviours impacton the banking services.Problem statementBanking sector isone of the key industry of any country which plays a significant role inthe economy as well. Beside this, there are certainanotherfactor which makes banking a crucialfactor.It aids in mobilising saving, boosting investment trends, generates employment, supportsin infrastructure development, support small business, provides loans, aids in boostingstandardsof living, support agriculture and certain other. Presently, it is evident that are significant close ofbank branches in Hong Kong which is akey research problem. Due to this scenario, there will bedirect impact on social and economic aspects of Hong Kong.Hence, performance of bankingsector is also reviewed in this study in order to identify its impact on other activities.very wide topic as it have includes various components that affect its working criteria in thecountries. The major aim of this topic is to investigate the rationale for the numbers of bankbranches declining in the Hong Kong. Thus, it is very difficult to assess the performance ofbanking sector within the country because most of the bank does not disclose their information inpublicly. There are various factors which affect the performance of banking so this is very bigissue for scholar to asses the knowledge about the each factor.Dissertation structurePresent study is been arranged with following heads in order to give clear information toreaders:In order to produce the complete dissertation, there is consisted various chapters whichare as follows-Chapter 1- Introduction-This is first chapter in the dissertation which defineaimsandobjective of theentire dissertationstudy.It aids in setting the context of study and alsohighlighted the reasons behind conducting the study on selected topic.Throughthis,interestamong reader is created.In the absence of the introduction chapter, researcher
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