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PEW RESEARCH CENTER
www.pewresearch.org
Cybersecurity resources
Cybersecurity experts recommend a
number of “best practices” and
resources for consumers to minimize
their exposure to security breaches.
General information on cybersecurity:
National Cyber Security Alliance
StaySafeOnline.org
Consumer information on online security
from the Federal Trade Commission
Top-10 safe computing tips from
Information Systems and Technology at
MIT
Password management:
7 password experts on how to lock down
your online security
PC Magazine: The best password
managers of 2017
Using public Wi-Fi:
How to stay safe on public Wi-Fi
If your account has been hacked:
FBI Internet Crime Complaint Center
 41% of online adults have shared the password to one of their online accounts with a friend or
family member.
 39% say that they use the same (or very similar) passwords for many of their online accounts.
 25% admit that they often use passwords that are
less secure than they’d like, because simpler
passwords are easier to remember than more
complex ones.
The survey also finds that Americans are not always
vigilant in the context of mobile security. For
instance, 28% of smartphone owners report that they
do not use a screen lock or other security features in
order to access their phone, while around one-in-ten
report that they never install updates to their
smartphone’s apps or operating system. Meanwhile,
54% of online adults report that they utilize
potentially insecure public Wi-Fi networks – with
around one-in-five of these users reporting that they
use these networks to perform sensitive activities
such as e-commerce or online banking.
To be sure, the story of cybersecurity is far from
universally negative. For instance, roughly half of
online adults (52%) report that they use two-step
authentication on at least some of their online
accounts. And majorities indicate that they do in fact
take recommended steps such as utilizing different
passwords from site to site or placing a security
feature on their smartphones. But overall, the way
that users treat and manage their online passwords
and their overall digital security can be described as
mixed at best.

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