Nurses’ and Patients’ Communication and Interactions Report

Added on - 20 Nov 2019

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NURSES’ AND PATIENTS’ COMMUNICATIONS AND INTERACTIONS2Nurses’ and Patients’ Communication and InteractionsEffective communication and interaction between a nurse and the patient is important inhealthcare. It is often linked to desirable outcomes associated with patient compliance withmedical advice and patient satisfaction. For this to be achieved, nurses need to understand andassist their patients while demonstrating kindness, courtesy and sincerity. They are also expectedto devote some time to interact and communicate with their patients and meet patients’communication needs. In mental health, therapeutic communication enables practitioners toestablish good relations with their clients, to identify patients’ worries and needs and determinetheir perceptions (Silverman, Kurtz and Draper 2016).Carl Roger’s Person-Centered ModelThis model uses an approach that considers the individual clients as subjects of their owntherapy. According to Roger, a person is endowed with the strength of self-actualization uponusing this model. With this personal perception of the power they hold, they can provide asolution for difficult conditions facing them as long as there is an enabling external environment.A conducive atmosphere is created by smooth interactions and communication betweenpractitioners and patients. This implies that each individual has the tendency to develop andreach a particular level of actualization. A conducive and facilitating environment is required tohave a person assess their self-defeating characters and level of wisdom they possess as well ashaving an effective interaction with the therapist. For this to be a success, Rogers identifies threeconditions: Congruence, Empathy and Unconditional Positive Regard (Bach and Grant 2015).Congruence
NURSES’ AND PATIENTS’ COMMUNICATIONS AND INTERACTIONS3According to Rogers, a therapist ought to have a genuine attitude towards a client’sthoughts and feelings and should be willing to help under all circumstances. They are expected tobe always transparent and never to hold the idea that they are superior to their clients. In my ownopinion, such an attitude raises a high level of confidence and self-esteem in a patient’s judgmentof self. Consequently, a trusting relationship with the therapist is fostered. Disregarding thiswould only render the interaction process ineffective (Rogers 2013).Unconditional Positive RegardIn his theory, Rogers said that the therapist should always be non-judgmental and havecomplete acceptance of the client’s feelings and perception of the world. This should be devoidof whatever differences that could be existing between them socially or culturally. It requires ahealth practitioner to have unconditional acceptance of a client’s values, behaviors and desiresand experience them regardless of their crimes, flaws and moral disparities (McCabe andTimmins 2013).EmpathyThis refers to the ability of a therapist to have some positive sensitivity and appreciationtowards a client’s world, their perception of recovery and communicating their feelings to theclient. This helps in conveying a special meaning of their relationship to the client and eventuallystrengthening their relationship towards a therapeutic movement.A nurse can apply this model byactively listening to a client through all forms of bodily, verbal and non-verbal communications(Bryan,Lindo, Anderson-Johnson and Weaver 2015).Brief, Ordinary, Effective Model by Crawford, Brown and Boham.
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