1MANAGEMENT Introduction- Nurse Managers have the duty of leading the nursing profession and are accountable for the development of a healthy and safe environment. Moreover, researchers have elucidated that the role of Nurse Managers in influential in the development of a professional setting, and fostering a workplace culture that allows multidisciplinary team members to contribute effectively (Hewko et al., 2015). This in turn helps in enhancing patient outcomes and also promotes their professional growth. According to Urden, Stacy and Lough (2017) nursing management comprises of different performance related to leadership functions of clinical decision making and governance, within healthcare organisations. Time and again it has been found that the nurse leader or manager is entitled with the responsibility of supervising the care delivered to all patients at the healthcare organisation and holds a senior management position within the organisational hierarchy (Kelly & Quesnelle, 2016). Moreover, Nurse Managers generally report to the service director and have the chief responsibilities of looking after budgeting, staffing, resources,day-to-day functioning of the unit, complaint investigation, bed side teaching, and conduction of educational programs for enhancing professional development of the healthcare workers (Miltner, Jukkala, Dawson & Patrician, 2015). Nurses serving in management positions are expected to have strong leadership and communication skills, and must be skilful at striking a balance between the administrators of the healthcare organisation and the nursing staff. This essay will elaborate onanorganisationthatwillbecreated(communityhospital),alongwithleadership characteristics, team development, and conflict management. Type of organisation- I intend to develop a community hospital, named City Hospital, while working as a nursing manager. Present day healthcare is undergoing several changes from inpatient-based services to outpatient-based ones, where the healthcare providers are predominantly concerned with ensuring health and wellbeing of their patients. Community hospitals have been identified to play an important role in post-acute care and also facilitate
2MANAGEMENT the early transfer of patients from acute hospitals (Wang et al., 2019). These hospitals are generally supported by the regional communities and have been associated with increased independence amid patients. The hospital will contain community beds, clinics, maternity ward, pediatric ward, radiology department, injury unit, and many more facilities. The City hospital will be accessible to all people and will deliver both specific and general clinical care. Short term care will be particularly delivered to the patients who seek admission in this hospital, and the treatment will be cost-effective, to ensure all people are able to access it. Owing to the fact that community hospitals deliver care that are well adapted to the preferences and needs of the local population, a plethora of services will be available, with the aim of meeting the ever changing needs of the patients and their family members (Clark, 2015). The mission of City Hospital would be to demonstrate an obligationtowards delivering excellent quality and comprehensive healthcare services. This will be achieved by creating provisions for the delivery of personalised health services, in addition to promoting improvement and progress of research and medical education. The hospital will also be dedicated towards efficient usage of the healthcare resources. City Hospital will be a leading and innovative community health system devoted to progressing the health and changing the lives of the individuals that it will serve through outstanding clinical quality, patient-centered, available, compassionate service, and unparalleled employee and physician commitment. Hence, it will aim to evolve in the form of a benchmark in community healthcare services. Moreover, the hospital will also aim to forestall the requirements and meet the anticipations of all patients by delivering customized healthcare solutions. Organisational chart- The Board of Directors will hold the highest rank in this community hospital, succeeded by the service director. I will have the duty of overseeing the works of the nursing and midwifery workforce, practice capability, pre-registration practice programs, design and system, information technology, pharmacy, and clinical governance.
3MANAGEMENT The organisational chart given below shows the hierarchy of position for the community hospital. Figure 1- Organisational chart of City Hospital Description of attributes and characteristics- I will be working as the Nurse Manager and will directly report to the Service Director. I will be responsible for overseeing the day to day management of nursing resource consumption, bed management of patient, budget allocation and utilisation, and first line emergency service across City Hospital. Some key attributes and characteristics that will be displayed while working as a Nurse Manager are namely, critical thinking, communication skills, mentorship, emotional intelligence, and dedication to excellence (Kelly & Quesnelle, 2016).In contemporary years, critical thinking skills have been acknowledged as an essential element of nursing management. This can be Board of Directors Chief Executive Officer Clinical Operations Officer Chief Procurement Officer Service Director Nurse Manager Clinical researchMedical governance PharmacyFinancial services Patient care and access Information technology Design and system Nusing and Midwifery workforce
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
4MANAGEMENT accredited to the obvious reason that the health care system has become increasingly complex and technology based in recent years. Moreover, nurses are also expected to participate in complex pronouncements, with the aim of delivering effective and safe care to the patients (Azizi-Fini, Hajibagheri & Adib-Hajbaghery, 2015). Taking into consideration the fact that Nurse Managers are expected to work in an extremely complex healthcare setting, they have to take efforts to think critically about budgeting, finance, strategic planning, staffing, and quality assurance. Without critical thinking abilities, day-to-day decisions related to functioning of City Hospital cannot be made strategically, and will also preventing maintaining an eye toward proceeding the objectivesof the organization.Thisin turn will provideassistancewhilechallenging conventional assumptions about healthcare delivery, and will also enhance the development of robust understanding about the underlying causes of a problem, followed by generation of creative resolutions (Zuriguel Perez et al., 2015). Absence of the aforementioned skills might result in falling back on automatic, reactive responses to difficulties that arise in the hospital, thus leading to failure in accomplishment of the vision and mission. Developing connections with healthcare staff on a personal level ensures success of a Nurse Manager. It is imperative for Nurse Managers to become successful with deliberately designed agendas to aid them progress talents in making financial arrangements, cost-benefit investigation, and the finances of healthcare (Banerjee et al., 2017). However, while my business acumen is imperative, the significance of relationship and communication skills to my success cannot be overlooked.The secret to successful healthcare operations and functioning is connection, thus efforts will be taken to construct a culture that nurtures togetherness. This can be directly accomplished by helping all staff realise the mission and vision of the hospital.In the present-day healthcare setting, there are countless expectations
5MANAGEMENT from the managers, ranging from patient gratification to stopping readmissions (Clements, Curtis, Horvat & Shaban, 2015). Hence, effective communication skills will ensure that all staff are aware of the strategies that need to be followed to fulfil the demands. Whether it be a registered nurse precisely sharing patient data with a different staff, or a group of nurses, doctors,andspecialists,debatingonthebestintervention,demonstratingeffective communication skills will positively impact the wellbeing of the patient. With the aim of enhancing communication skills, special emphasis will be placed on educating the patients, engaging in non-verbal communication, following active listening, and showing compassion towards the staff, as well as the patients and their family members. According toNightingale, Spiby, Sheen and Slade(2018) the personal attribute of emotional intelligence has been associated with patient centred care. This skill will prove significant in the functioning of the community hospital since it will help me to gain a sound understanding of how my actions and emotions are creating an impact on the staff, together with the patients. Nurse Managers are expected to be adept at developing connections with the patients, in order to gain awareness about their needs and demands, while managing and acknowledgingfrustrations,andprovidingsolutions.Therefore,demonstrationofthis characteristic will help in understanding the perspectives and demand of the patients and staff, besides fostering strong relationship at the workplace. This in turn will assist the community hospital to deliver excellent services, while accomplishing enhanced health outcomes amid the patients. Emotional intelligence can be achieved by utilising an assertive method of communication, while responding, and not reacting to conflicting situations (Prufeta, 2017). Moreover, maintenance of a positive attitude in all instances and empathising with others will also improve this characteristic. Nurse Managers have also been found to adopt motivational approaches that satisfy the discrete dispositions of their apprentices(Kelly & Quesnelle, 2016). While successful
6MANAGEMENT Nurse Managers take all possible efforts for the identification of learning prospects, they must also respect the autonomy of the healthcare staff, to prevent the latter from feeling micromanaged (Kodama, Fukahori, Sato & Nishida, 2016). Hence, by authorising the subordinatesanddirectingthemtowardsasoundunderstandingoftheirrolesand responsibilities as healthcare providers, I will also be able to promote an atmosphere of continual learning. In addition, the attribute of dedication to excellence will also ensure that there is a commitment to the purpose and vision of the organisation, which in turn will get exemplifiedthroughmyperseveranceinthecommunityhospitalsetting.Despitethe techniques generally employed for enhancing nurse performance, Nurse Managers have the duty of teaching their subordinates the concept of devotion to excellence by offering top-class services (Li & Wivatvanit, 2016). Thus, in order to foster this characteristic amongst my subordinates, I will conduct quarterly assessments of their performance. Efforts will also be takentoidentifythegoodaspectsofthejob,besidesencounteringchallengesand rationalising the most effective solutions. Strategies to empower staff- Staff empowerment refers to the process of providing the employees a definite extent of autonomy and accountability for decision-making concerning their particular organizational responsibilities (Dahinten, Lee & MacPhee, 2016). It permits choices to be made at the subordinate levels of an association where staffs have a single interpretation of the problems and complications that are encountered. While empowerment of staff helps in increasing organisational responsiveness to the challenges, it also enhances productivity of the organisation. Thus, taking efforts to empower the staff of the community hospital increases commitment of the staff towards accomplishment of organisational goals, by instilling a sense of ownership amid the staff(Kelly & Quesnelle, 2016). The five strategies that will be adopted for empowering the staff are namely, (i) providing leadership development, (ii) involving them in shared decision making, (iii) providing continuous
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.
7MANAGEMENT feedback, (iv) ensuring everybody is on the same page, and (v) rewards and recognition. According toLosch, Traut-Mattausch, Mühlberger & Jonas(2016) leadership skills and capabilities can be learned by participating in effective training and workshop sessions. However, leadership development is expected to comprise of a clear understanding of the relation and interaction between each other.More frequently than not, improvements to management positions in healthcare organisation have been focussed on the educational and scientific accomplishments of the healthcare staff, rather than their capacity to nurture team building, launch real communication and implement emotional intelligence. Therefore, the staff will be asked to participate in training programs that will focus on teaching them universal and essential leadership skills like negotiation and conflict management, in addition to strategies that promote development of personality traits like innovation, active listening, and empathy (Rapp-Ricciardi, Garcia & Archer, 2018). Healthcare staff will gain significant empowerment from the training programs. Not only will these programs enhance their career satisfaction, personal growth and networking, the staff who spend substantial time in these programs will also grow special camaraderie, thus promoting interdisciplinary collaboration. Shared decision making has been identified as a strategy where the patients and clinicians share the best accessible evidences, at the time of facing challenges, in relation to deciding about interventions (Shay & Lafata, 2015). By participating in shared decision making, the staff will be able to make decisions based on clinical evidences such that there is a balance between the risks involved and the anticipated health outcomes. Providing all nurses and other staff a power of speech in important hospital decision-making will deliver a prodigious sense of inclusion and obligation. Nurses frequently hold the opinion that they do not receive enough recognition, appreciation and support for their work in healthcare facilities and hospitals (Friesen-Storms, Bours, van der Weijden & Beurskens, 2015). This in turn leads to in reduced productivity, high turnover, and poor patient outcomes. Staff
8MANAGEMENT empowerment can be achieved by following a shared governance model which converts conventional hierarchical structures to a decentralised and flat system. Hence, on showing adherence to this model, decision making authority will lie at the hands of the individuals who are most affected by the pronouncements, such as, nurses at patient bedside, in place of senior leadership. Withtheaimofreinforcingassociationwiththestaff,fourprinciplesof accountability, equity, partnership, and ownership must be followed (Owen, Boswell, Opton, Franco & Meriwether, 2018). While these principles will foster a mutual commitment to enhanced patient outcomes, they will also make the staff value their role in the operations of the community hospital.On the other hand, continuous improvementis an appreciated system that helps in keeping all staff interested and engaged. When staffs can contribute and accept critical response with their organisation, it makes them feel more valued, less harassed and anxious, and also aids in building confidence (Hirzel, Leyer & Moormann, 2017). It is therefore imperative as a nursing manager to develop connection with the team members on a consistent basis to guarantee that each healthcare staff is furnished with the essential tools to endure being productive and involved in patient care. While providing continuous feedback, efforts need to be taken to adopt a positive approach and focus on the behaviour of the staff, and not the person. Moreover, special emphasis will also be placed on making the purpose of feedback sharing clear to the staff. Initiating in a two-way conversation and avoiding judgmental remarks will also promote their empowerment. Often it has been found that empowered staff have the necessary confidence and knowledge to make important decisions (Berridge, Tyler & Miller, 2018). With the aim of igniting that self-assurance and familiarity in the staff, presence of alignment between their individual goals with that of the healthcare organisation must be ensured. Staff who are capable of connecting their labours to the general exertion of the community hospital will
9MANAGEMENT find it much stress-free to make conclusions that are in line with the administration mission andvision.Undercircumstanceswhentheemployeescancommunicatewithoutany hesitance with one another and the leader, they display an increased likelihood of being satisfied, valued and motivated (Choi, Goh, Adam & Tan, 2016). Open communication can be initiated by providing them the occasion to share their ideas about the functioning of the hospital, and the areas require improvement. Hence, while empowering them, there is a need to inculcate in them commitment towards delivery of excellent quality care services. This can also be accomplished by fostering an environment of team work and collaboration that will allow them to realise the goals of the hospital, thus enabling them to align their roles and responsibilities accordingly. The hard work and commitment of the staff towards the community hospital can be recognised by offering them small financial rewards that will acknowledge their valuable contribution (Saremi, 2015). Employee acknowledgement given in the instant has the utmost potential for influence, since the action is remunerated almost instantaneously. In addition, writing thank-you notes will also act as a perceptible evidence of recognising the contributions. Moreover, verbal praise and appreciation for the efforts undertaken by the staff will also make them realise that their dedication and commitment towards accomplishing the goals of the community hospital has been identified, and that they are considered the true assets of the organisation (Chapman & White, 2019). This in turn will make them perform better and will reinforce positive behaviourthatwillhelpinbettercaredelivery.Acknowledgmentwillalsoadvance productivity, improve loyalty, and endorse collaboration. Team- There will be a team of Social Workers for mental health at the City hospital. The primary reason behind forming this team is the fact that 1 in 5 people residing in Canada suffer from mental illness, regardless of their education, age, income and culture. While schizophrenia affects 1%, anxiety affects 5% of the Canadian population. Moreover, an
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
10MANAGEMENT estimated 8% Canadians are expected to suffer from depression at a particular point in their lives (CMHA, 2019). This calls for the need of having social workers who will provide mentalhealthservicestothe‘at-risk’populationbydiagnosingmentalillness,in collaboration with nurse practitioners and psychiatrists. These social worker team will also perform interventions like psychotherapy for reducing the severity of mental disorder in the community. Conducting a survey of the patients who seek community mental health service and their family members will act as a reliable measure of the team’s performance against the standards. Moreover, regular feedback sessions will also be held within the team, to identify the strengths and weaknesses of the social workers. Third party assessments will also be conducted to help the hospital make informed choices about the treatment of mental disorders. Conflict resolutionAccording toLeon-Perez, Medina, Arenas and Munduate (2015) conflict at workplace leads to tension and generally leads to poor professional outcome. On encountering a situation where two nurses are engaged in a heated debate, potential problems can be eliminated by developing a standard of proper behaviour at the hospital. The specific job description of the nurses will be documented and the nurses will taught about permissible conduct at the workplace. Efforts will be taken not to jump at conclusions and both the nurses will be allowed to share their viewpoint (Bercovitch, 2019). A neutral standpoint will be adopted in order to settle things at a level that will permit constructive conversation(Kelly & Quesnelle,2016).Afterhearingboththesides,anexecutivedecisionwillbetaken, depending on the need of the moment. In addition, the position of authority of being a Nurse Manager will not be exploited and none of the nurses will be reproached about their behaviour. Conclusion- To conclude,it is imperative for Nurse Managers to provide assistance to the operations of the healthcare team, while directly contributing to patient engagement.
11MANAGEMENT Nursing management is a broad filed that encompasses procedures common to management like organising, planning, directing, staffing, and controlling. Not only is their work restricted to the aforementioned duties, but they are also accountable for setting work schedules, coordinatingmeetingsbetweenstakeholders,makingdecisionsaboutcareplans,and overseeing the entire administrative procedures. City Hospital will have the vision of being recognised as the leader for all inclusive and high quality healthcare, clinical research and medical education in the region. Not only will the hospital remain abreast with novel developments in different clinical fields, but will also encourage the healthcare staff to undertake fundamental clinical and basic science research on interventions that can enhance health outcomes and quality of life for all patients. Owing to the fact that City Hospital will be working towards prompting, improving, caring, and protecting the health and wellbeing of the individuals living in the region, I will work in collaboration with other healthcare professionals, to deliver first line healthcare services.By manifesting necessary critical thinkingskills,Iwillbeabletoadorntheroleofatransformationalleader.Staff empowermentstrategieswillfocuson leadershipdevelopment,feedback,rewardsand recognition and shared decision making. Efforts will also be taken to resolve conflict, in order to ensure effective functioning of the hospital.
12MANAGEMENT References Azizi-Fini, I., Hajibagheri, A., & Adib-Hajbaghery, M. (2015). Critical thinking skills in nursing students: a comparison between freshmen and senior students.Nursing and midwiferystudies,4(1).Retrievedfrom https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4377532/ Banerjee, S. C., Manna, R., Coyle, N., Penn, S., Gallegos, T. E., Zaider, T., ... & Parker, P. A. (2017).Theimplementationandevaluationofacommunicationskillstraining programforoncologynurses.Translationalbehavioralmedicine,7(3),615-623. https://doi.org/10.1007/s13142-017-0473-5 Bercovitch, J. (2019).Social conflicts and third parties: Strategies of conflict resolution. Routledge.https://doi.org/10.4324/9780429306259 Berridge, C., Tyler, D. A., & Miller, S. C. (2018). Staff empowerment practices and CNA retention: Findings from a nationally representative Nursing Home Culture Change Survey.JournalofAppliedGerontology,37(4),419-434. https://doi.org/10.1177%2F0733464816665204 Canada Mental Health Association. (2019).Fast Facts about Mental Illness. Retrieved from https://cmha.ca/fast-facts-about-mental-illness#:~:targetText=In%20any%20given %20year%2C%201,some%20time%20in%20their%20lives. Chapman, G., & White, P. (2019).The 5 languages of appreciation in the workplace: Empowering organizations by encouraging people. Moody Publishers. Retrieved fromhttps://books.google.co.in/books? hl=en&lr=&id=bN5iDwAAQBAJ&oi=fnd&pg=PT11&dq=staff+empowerment+and +verbal+appreciation&ots=2ayjayRrfj&sig=v_Le4I_HkkSjxrBQvLAcI6YxY1Y#v=o nepage&q=staff%20empowerment%20and%20verbal%20appreciation&f=false
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.
13MANAGEMENT Choi, S. L., Goh, C. F., Adam, M. B. H., & Tan, O. K. (2016). Transformational leadership, empowerment,andjobsatisfaction:themediatingroleofemployee empowerment.Human resources for health,14(1), 73. doi:10.1186/s12960-016-0171- 2 Clark,M.J.(2015).Communityhealthnursing.PrenticeHall.Retrievedfrom https://uvur.pw/338.pdf Clements, A., Curtis, K., Horvat, L., & Shaban, R. Z. (2015). The effect of a nurse team leader on communication and leadership in major trauma resuscitations.International emergency nursing,23(1), 3-7.https://doi.org/10.1016/j.ienj.2014.04.004 Dahinten, V. S., Lee, S. E., & MacPhee, M. (2016). Disentangling the relationships between staffnurses’workplaceempowermentandjobsatisfaction.Journalofnursing management,24(8), 1060-1070.https://doi.org/10.1111/jonm.12407 Friesen-Storms, J. H., Bours, G. J., van der Weijden, T., & Beurskens, A. J. (2015). Shared decisionmakingin chroniccareinthecontextof evidencebasedpracticein nursing.Internationaljournalofnursingstudies,52(1),393-402. https://doi.org/10.1016/j.ijnurstu.2014.06.012 Hewko, S. J., Brown, P., Fraser, K. D., Wong, C. A., & Cummings, G. G. (2015). Factors influencing Nurse Managers' intent to stay or leave: a quantitative analysis.Journal of nursing management,23(8), 1058-1066.https://doi.org/10.1111/jonm.12252 Hirzel, A. K., Leyer, M., & Moormann, J. (2017). The role of employee empowerment in the implementationofcontinuousimprovement:Evidencefromacasestudyofa financialservicesprovider.InternationalJournalofOperations&Production Management,37(10),1563-1579.Retrievedfrom
14MANAGEMENT https://www.emerald.com/insight/content/doi/10.1108/IJOPM-12-2015-0780/full/ html Kelly, P., & Quesnelle, H. (2016).Nursing leadership and management(3rd Canadian edition).Toronto,ON:NelsonEducationLtd.Retrievedfrom https://books.google.co.in/books?id=Y23BsgEACAAJ&dq=Kelly,+P.,+ %26+Quesnelle,+H.+(2016). +Nursing+leadership+and+management+(3rd+Canadian+ed.).+Toronto,+ON: +Nelson+Education+Ltd.&hl=en&sa=X&ved=0ahUKEwjB9YXUhPHlAhUBK48K HSNlDvsQ6AEIMTAB Kodama, Y., Fukahori, H., Sato, K., & Nishida, T. (2016). Is Nurse Managers’ leadership style related to Japanese staff nurses’ affective commitment to their hospital?.Journal of nursing management,24(7), 884-892.https://doi.org/10.1111/jonm.12392 Leon-Perez, J. M., Medina, F. J., Arenas, A., & Munduate, L. (2015). The relationship betweeninterpersonalconflictandworkplacebullying.JournalofManagerial Psychology,30(3),250-263.Retrievedfrom https://www.emerald.com/insight/content/doi/10.1108/JMP-01-2013-0034/full/html Li, W., & Wivatvanit, S. (2016). A study of leadership competencies of first-line Nurse Managersinshanghai,chinausingDelphitechnique.JournalofHealth Research,30(5),355-362.Retrievedfrom https://www.tci-thaijo.org/index.php/jhealthres/article/view/77873 Losch, S., Traut-Mattausch, E., Mühlberger, M. D., & Jonas, E. (2016). Comparing the effectivenessofindividualcoaching,self-coaching,andgrouptraining:How leadershipmakesthedifference.Frontiersinpsychology,7,629. https://doi.org/10.3389/fpsyg.2016.00629
15MANAGEMENT Miltner, R. S., Jukkala, A., Dawson, M. A., & Patrician,P. A. (2015). Professional development needs of Nurse Managers.The Journal of Continuing Education in Nursing,46(6), 252-258.https://doi.org/10.3928/00220124-20150518-01 Nightingale,S., Spiby, H., Sheen, K., & Slade, P. (2018). The impactof emotional intelligence in health care professionals on caring behaviour towards patients in clinicalandlong-termcaresettings:Findingsfromanintegrative review.Internationaljournalofnursingstudies,80,106-117. https://doi.org/10.1016/j.ijnurstu.2018.01.006 Owen, D. C., Boswell, C., Opton, L., Franco, L., & Meriwether, C. (2018). Engagement, empowerment, and job satisfaction before implementing an academic model of shared governance.AppliedNursingResearch,41,29-35. https://doi.org/10.1016/j.apnr.2018.02.001 Prufeta, P. (2017). Emotional intelligence of Nurse Managers: an exploratory study.JONA: TheJournalofNursingAdministration,47(3),134-139.doi: 10.1097/NNA.0000000000000455 Rapp-Ricciardi,M.,Garcia,D.,&Archer,T.(2018).Personalattributeslinkedto empowermentthatinfluencereceptivitytocoachingleadership.Coaching:An InternationalJournalofTheory,ResearchandPractice,11(1),30-45. https://doi.org/10.1080/17521882.2017.1330352 Saremi, H. (2015, February). Empowerment as a New Approach in the Management. InProceedings of the International Conference on Global Business, Economics, Finance,andSocialSciences(GB15_ThaiConference),inBangkok,Thailand, on(pp. 20-22). Retrieved fromhttp://www.sci-int.com/pdf/636911992842001545.pdf
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
16MANAGEMENT Shay, L. A., & Lafata, J. E. (2015). Where is the evidence? A systematic review of shared decision making and patient outcomes.Medical Decision Making,35(1), 114-131. https://doi.org/10.1177%2F0272989X14551638 Urden, L. D., Stacy, K. M., & Lough, M. E. (2017).Critical Care Nursing-E-Book: DiagnosisandManagement.ElsevierHealthSciences.Retrievedfrom https://books.google.co.in/books? hl=en&lr=&id=VIglDgAAQBAJ&oi=fnd&pg=PP1&dq=nursing+management&ots=j QxcIcdzIj&sig=U-Q8Z5lL_4qbAOXOBeffJzpx2Fw#v=onepage&q=nursing %20management&f=false Wang, Y. C., Chou, M. Y., Liang, C. K., Peng, L. N., Chen, L. K., & Loh, C. H. (2019). Post- Acute Care as a Key Component in a Healthcare System for Older Adults.Annals of GeriatricMedicineandResearch,23(2),54-62.Retrievedfromhttps://www.e- agmr.org/journal/view.php?number=653&viewtype=pubreader Zuriguel Perez, E., Lluch Canut, M. T., Falco Pegueroles, A., Puig Llobet, M., Moreno Arroyo, C., & Roldan Merino, J. (2015). Critical thinking in nursing: Scoping review oftheliterature.Internationaljournalofnursingpractice,21(6),820-830. https://doi.org/10.1111/ijn.12347