Spread and Sustaining Improvement in Clinical Handover Communication

Running head: NURSING ASSIGNMENT 1
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Assignment
Date

NURSING ASSIGNMENT 2
Question 5: Spread and sustaining improvement - how you might manage ongoing
monitoring, reporting and planning for future improvement.
Education and Training
Safe, effective, and reliable clinical handover relies on both the medical professional
transferring the patient information and the one receiving it (Eggins & Slade, 2015). However, it
is hard to expect both practitioners to effectively communicate if they are not afforded training
on the same. Hence, the first step would be to schedule regular training on effective clinical
handover communication strategies and frameworks.
According to Eggins and Slade (2015), training the medical practitioners on appropriate
clinical handover improves their self-confidence on the same and enhances their communication
skills. I would as such ensure that every provider knows the critical elements needed for an
explicit transfer such as diagnosis and current status, changes or anticipated modifications in
treatment or condition, what to monitor and frequency, and warnings to look out for, to ensure
they can effectively record and share the vital information during actual clinical shift changes.
Create a Structured Protocol
According to Eggins and Slade (2015), people who follow a structured and flexible
protocol have higher chances of clearly communicating complex information. Hence, I would
ensure that there is an evidence-based handover process on the notice board and in the offices.
The poster would address the ISBAR (identify, situation, background, assessment,
recommendation) intervention, to educate every provider on what constitutes a safe, effective,
and reliable change in shifts.
Satisfaction Survey