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Theoretical Perspectives for Advance Practice Assignment

   

Added on  2021-05-31

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Running head: THEORETICAL PERSPECTIVES FOR ADVANCE PRACTICENursing; Theoretical Perspectives for Advance PracticeName:Institution:Date:
Theoretical Perspectives for Advance Practice Assignment_1
2THEORETICAL PERSPECTIVES FOR ADVANCE PRACTICEIntroductionThe current research paper seeks to address the technology to use to improve patient satisfaction because it is a major indicator for measuring the quality in healthcare. According to Arslanian et al. (2013) ensuring that patients are properly satisfied is wide and there is no similarity amongst the current literature on how we are supposed to define patient satisfaction in healthcare.BackgroundPatient satisfaction as per the quality model developed by Donabedian, patient satisfaction is defined as an outcome measure which is measured as the patients give feedback ontheir experiences after being attended to. There are different definitions of patient satisfaction by different authors.Mitchell (2013) noted that satisfaction of clients in healthcare settings majorly gave a representation of the patient attitudes towards the care and its aspects. Moreover, Litchfield and Jónsdóttir (2013) defined satisfaction as the emotions of the patients, their feelingsin addition to the ken of the accorded healthcare services.There are authors for example Higgins et al. (2015) who defined it as a proportion of congruency that shows the expectations of the patient with regards to ideal care and their perceptions of actual care that they obtained. In reference to Grol, Berwick and Wensing (2008), the satisfaction of patients has an impact on the clinical outcomes, the retention of patients and aswell as malpractice claims that are reported by patients. This is believed to thoroughly affect the effective and patient-centered delivery of high quality health care. The patient satisfaction is therefore a very efficient indicator to determine the success of the nurses, the doctors and hospitals in general.
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3THEORETICAL PERSPECTIVES FOR ADVANCE PRACTICEProblem:Waiting time (approximate time taken by a patient as they wait in the hospital before being attended to by any of the hospital medical staff) greatly affects patient satisfaction according to a research done in the Orthopedic Clinic (10th June 2016).Research Question:Would implementation of a Plan-Do-Study-Act (PDSA) Quality Improvement model improve patient satisfaction?Plan-Do-Study-Act (PDSA)You can use the Plan-Do-Study-Act (PDSA) model of quality improvement as the baseline measurement. The first PDSA cycle can act as the pilot study to help gather incipient data which is very vital in gauging the scale of the particular problem (Boaden, Harvey , Moxham , and Proudlove., 2008). In PDSA cycle one, you can hand in questionnaires to a sample of patients, say 50 random patients, and request them to give feedback on all aspects of the care that they felt was lacking including the wait time. You should ensure that there are no leading questions and most preferably use blank comment boxes to ensure that there is no ambiguity. Based on data gotten from the first cycle, you can refine the questionnaire and probably use comments as the basis of the questions in the refined questionnaire. Moving on to the PDSA cycle 2, you can gather data after distributing the refined questionnaires over a given period of time to anonymous patients and getting their feedback. The design of the questionnaire is very important because it will determine the kind of results that you will get. Ensure you have a sample size that is reasonable to represent all the patients evenly in terms of gender, age and
Theoretical Perspectives for Advance Practice Assignment_3

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