Occupational Health and Safety Executive Summary This report focuses on the health hazards that takes place in the workplace and how it affects other people as well as the firm.Coates Hire’s image came down when one of their employees was drink and driving. Similarly, there are firms which required a management action plan so that they can prevent the hazards to occur at their workplace. The challenges that the company and the employees have to face due to drug and alcohol are also discussed in this report. 1
Occupational Health and Safety Table of Contents Executive Summary............................................................................................................1 Introduction......................................................................................................................3 Company Overview..........................................................................................................3 Identification of Occupational Health Hazard.................................................................4 Problem of the drug and alcohol use at workplace....................................................................5 Organizational Stress Hazards...................................................................................................5 Risks involved in Alcohol Usage.................................................................................................6 Legal Requirement and Ethical Considerations........................................................................6 Steps to Minimize Stress at Work...............................................................................................7 Stress management Program............................................................................................8 Establishment of the action plan.................................................................................................9 Implementation of the plan.........................................................................................................9 Monitoring and evaluation.................................................................................................9 Conclusion.......................................................................................................................10 References.......................................................................................................................11 2
Occupational Health and Safety Introduction Occupational health and safety which is also known as OSH is usually known as the safety of the workplace or occupational health. It is a field of multi disciplines which are concerned with the safety, health and welfare of the people when the workplace is considered. The objective of the occupational health and safety programs are to involve a safe and healthy work environment(B., Bauder , & Trauth , 2014).OSH might also protect the family members, colleagues, customers and other people who are affected by the workplace ambience. In the law, employers always have a common-law duty for taking care of the employees in terms of safety. The statute law might impose other usual duties, create government bodies with the power for regulating workplace safety issues. The report focusses on the type of health and hazards which occurs in the workplace. The biggest of all is drug and alcohol hazard. Even if a single person is caught in this type of hazard, it can cause a great harm to that particular person as well as to the whole workplace and its employees. The case study that is chosen is of the organization named Coates Hire which came into picture in the year 2015 because of the alcohol content found in one of the employees of their organization(Alli, 2008). Company Overview Coates Hire is based in Australia and is very well known for equipment hire company. It is established in the market for 130 years. They supply to a variety of markets such as engineering, construction and maintenance, mining, manufacturing, events and Government etc.(CoatesHire, 2018). The network of Coates hire is of above 2000 branches all across the nation, remote areas and metropolitan. The company offers people with this surety that it does not matter where the individual is, they have committed product specialist and a branch nearby. Coates Hire being the largest company with respect to the equipment hiring, it globally has over $ 1 billion investors invested in the company till now in the last 5 years of span. It has approximately 1000 to 5000 employees overall. The usual socio economic background of most of the employees are of lower middle class level that is they manage to have a good life 3
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Occupational Health and Safety but not the luxurious one. The organization is very much dedicated to this belief that any accident can be prevented(Coateshire, 2017). The Company commits for achieving the safety culture with no harm by improving their practices continuously in the journey of achieving generative, safety, and environment culture with in the industry. The strategic focus areas of Coates Hire are: - 1)Safety Leadership in which leaders becomes the role model for developing and promoting a healthy HSE culture via safe attitudes 2)Engaged Employees: The staff of the company is the greatest resource available when itcomestoparticipationinrecognizingHSEinitiatives.Theseinitiativesare important in decreasing the injuries and accidents(Hire, 2018). 3)HSE and Management Systems: The review and development of health and safety systems gives the basis to the company for continues elimination and minimization of HSE risks for the employees and stakeholders Identification of Occupational Health Hazard There have been cases when the bosses put the obligations on the members of the staff when anyone is suspected of the usage of the drugs and alcohol at the work because of the stress. Similarly when Coates Hire authorities after this incident took a survey in their company, there were 100 people who were surveyed. Our of which more than 60% people felt that they work under stress and because of that stress, they started taking drugs and alcohol just to release that stress(Authority, 2017).Many people were in stress because of their household situation as well as stress at work. By taking this survey, Coates Hire could know that stress could cause so many issues at the workplace. Some people were also found having Cardio vascular diseases and Asthma because when they are stressed, they feel that they cannot breathe properly. For Example: Mark was stressed because of the nature of his work. He was a software engineer and had no work life balance. Because of this he was not even able to focus on work. He started drinking to release his stress on weekends. Later, it became a habit and because of that he started taking so many leaves that his job came to a stake. The office 4
Occupational Health and Safety culture became strict because of this one incident. All the other employees had to also bear with all this. This is how alcohol can impact a person’s life and his surroundings. According to the policies of the company, the employee was required to have no blood alcohol concentration at the time of driving the firm’s vehicle. If this would not have been the case, the employee will be sued as the company policy was breached. The employee was suspended as there were flaws in the proof submitted by the employee. Later, the employee was terminated after being interviewed by the company itself(Ward, 2016). The FWC (The Fare Work Commission), found that the termination of the employee was fair because the employee was drunk and driving and breeched the WHS (World Health and Safety) policies of the company(Diugwu, 2008). Problem of the drug and alcohol use at workplace Organizational Stress Hazards There are a few risks which are associated with the risks caused due to stress at workplace. 1.Demands at Work: Everyone has a capability and the capacity to work. This capacity depends on person to person. If this capacity is increased then a person might feel stressed due to work. 2.Low Level of Control: This factor of control addresses the influence which a person feels when they do not know the way to meet the demands at the workplace. 3.Lack of clarity in someone’s role. For example: poor guidance from the management. 4.There are unreasonable work demands. Example: the unrealistic deadlines are set and tasks which a worker is not able to perform. 5.When there is lower recognition or rewards are not given to the employee, it can cause stress and this might lead to demotivation. 6.When the situations are challenging where an employee is put out of his comfort zone. 7.Overtime 8.Where there is no job security, a person will always work under stress thinking about the future in that particular company. 5
Occupational Health and Safety 9.When relations are tense in the workplace, the atmosphere is not healthy to work in. All such problems lied in Coates Hire too as there were long working hours and the employees used to stay stressed all the time according to the survey done(Tuc, 2010). There was a main issue which came into picture, it was drug and alcohol. Risks involved in Alcohol Usage The risks that are involved in stress at work are: Usage of alcohol might occur due to work related stress. Drug and alcohol usage can hamper the performance, judgement and concentration towards work even if it is used in a small amount(WHO, 2001). The social interactions are hampered due to the usage of this. The usage of alcohol and also drugs could lead to the accidents in the workplace and might be harmful and damage the workplace equipment as well. It can cause absenteeism and deterioration in the workplace relations. Decreased productivity is also one of the major concerns. It can lead to the problems of health which can be long term and mental, physical and social problems too. The behaviour is one of the major concerns as people who suffer have to suffer with critical behavioural changes in a person. Changing behaviour is really harmful. Diseases like cardiovascular attacks and Asthma can be caused. Headaches and Diabetes are the major problems that occur when a person is stressed. Premature Deaths can be a major problem. Legal Requirement and Ethical Considerations Following are the aspects of ADA act of 1973 that relates to the employee with alcohol and drug issues as well as stress: The employer team can straight away say no to the usage of alcohol and drugs as it is illegal in itself. However, the testing of the drugs cannot violate the ADA policies. 6
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Occupational Health and Safety Testing of the individuals with respect to the usage of the alcohol and drugs is usually not considered a good idea but all the candidates should be considered equal and that is why none of them should be left behind for testing. There are so many states which apply strict rules in testing the usage in the employees continuously as they want the employee should be very proactive and the work is not compromised(Bluff, 2015). The employers can say no to discharge for the people who presently are engaged in illegal use of drugs. No discrimination from the employers can be done in between the people who have history of drug and alcohol and those who are presently suffering. There should always be reasonable time given from the company to the sufferers for the medical care or self-help programs so that the employee can again back to his feet. Alcoholic people are considered as the people with disability for ADA. The employees who use drugs should also be able to have the same behaviours as other people in workplace. ADA is not for protecting the casual drug users. The act only covers those who are addicted to alcohol and drugs. Healthy Communications are encouraged in between the managers and employees so that they can communicate about their stress. There are medical facilities laws by which many companies abide to. Relaxation and motivational Sessions should be organized with company. Some company policies call it Fun time. Steps to Minimize Stress at Work There are several ways by which the health hazard can be minimized. They are: The company should provide healthy choices of eating to it s employees so that they do not jump upon the alcohol and drugs or even on the junk food because of stress. The boundaries should be made for work life balance. With the digitization, work can be done in flexible hours as well. 7
Occupational Health and Safety The companies can give every employee some hours to recharge themselves. For example: there can be play rooms where employees can play, they should be given holidays for a family travel or so. Communication programs should be established sp that each employee can talk to their supervisors about their issues. EAP (Employee Assistance Program) gives support to the employees who feel that they are stressed(Foundation, 2014). Stress management Program The program which could be helpful in the prevention of stress is stress management program. Occupational Health and safety programs are not only helpful in preventing the problem but also to make people responsible about their duties towards these types of activities. The responsibilities of the employers include: To establish a health and safety program. To conduct the yearly review of the employees. The supervisors are trained for such activities. The work environment should be safe and healthy( Jilcha & Kitaw ). The responsibilities of supervisors are: The health and safety orientation should be given to the workers. The training should keep on going with in the organization. To participate in the supervisions. Reporting of the health hazard should be done immediately. To prevent the unsafe acts. The responsibility of the workers is: Learn and follow the process taught in trainings. To inform about the hazards to the supervisors. Personal active equipment’s for own safety should be used. To participate in the trainings and investigations( WEINSTOCK & SLATIN, 2012). 8
Occupational Health and Safety Establishment of the action plan The action which include in the establishment of the health and safety plan involves: The goals and the objective of the plan should be identified. To put those goals and objective in action, there should be some strategies which should be handy and used at the time of implementing it. For implementing there should be some people who will be needed. Hence, the resources and the facilities should be identified. Implementation of the plan There should be some points which should be kept in mind while implementing the plan. The company should first do the assessment of all the employees and monitor all the figures. Then the Team who will implement the program should encourage all the employees to be a part of it. OrganizationalStrategiesshouldbeappliedlikecreatingacollaborativework environment etc. Multiple approaches like Thinking out of the box, setting up support groups etc should be addressed and worked upon. Work life balance should be instituted in the program. Individual stress management should be encouraged. Monitoring and evaluation This is very important while implementing the program. The steps include: The strategies which are implemented are satisfying the company’s needs or not should be monitored. After the evaluation of the strategies, the impact should also be monitored. The progress of the program should be monitored and evaluated as to how it would be helpful in the long term(Dpac, 2018). 9
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Occupational Health and Safety Conclusion This report focusses on the case study of Coates Hire company which faced problems of the health and safety hazard i.e. stress at work. Also, the major emphasis of the report is on the health and safety risks as well as the issues which are created in the workplace due to some people who are addicted to the usage of the alcohol and drugs. Also, stress management program and its implementation steps are discussed in this report. This is helpful in minimizing the hazards at the workplace and will make the place better to work in. 10
Occupational Health and Safety References Jilcha , K., & Kitaw , D. A LITERATURE REVIEW ON GLOBAL OCCUPATIONAL SAFETY AND HEALTH PRACTICE & ACCIDENTS SEVERITY.International Journal for Quality Research, 10(2), 279-310. WEINSTOCK, D., & SLATIN, C. (2012). LEARNING TO TAKE ACTION: THE GOALS OF HEALTH AND SAFETY TRAINING.NEW SOLUTIONS, 22(3), 255-267. Alli, B. O. (2008).FUNDAMENTAL PRINCIPLES OF OCCUPATIONAL HEALTH AND SAFETY.RetrievedMay26,2018,fromilo.org: http://www.ilo.org/wcmsp5/groups/public/@dgreports/@dcomm/@publ/documents/ publication/wcms_093550.pdf Authority, P. P. (2017).OCCUPATIONAL SAFETY AND HEALH MANAGEMENT PLAN. RetrievedMay26,2018,frompilbaraports.com.au: https://www.pilbaraports.com.au/PilbaraPortsAuthority/media/Documents/Safety %20and%20Security/Occupational-Safety-and-Health-Management-Plan.pdf B., J. S., B. K., & T. B. (2014). Reassessing Medical Emergency Preparedness in an office- BASF Hong Kong’s experience in 2012.Journal of Occupational Safety and Health, 11(1), 1-4. Bluff, E. (2015). The regulation of work health and safety.Industrial Law Journal, 36(2), 163-87. CoatesHire.(2018).AboutUs.RetrievedMay26,2018,fromcoateshire.com.au: https://www.coateshire.com.au/About-Coates/ Coateshire.(2017).WorkHealthandSafety.RetrievedMay26,2018,from coateshire.com.au:https://www.coateshire.com.au/getattachment/safety/health-and- safety-policy.pdf Diugwu. (2008).A framework to evaluate critically the health and safety strategies in supply chainsintheUK.RetrievedMay26,2018,fromcurve.coventry.ac.uk/: https://curve.coventry.ac.uk/open/file/b45289ac-aa13-b64c-fb20-f155ed0de66b/1/ diugwucomb.pdf Dpac. (2018).Implementing a Workplace Health and Wellbeing Program. .Retrieved May 26,2018,fromdpac.tas.gov.au: http://www.dpac.tas.gov.au/__data/assets/pdf_file/0006/123855/Ministerial_Direction _23_Guidelines.pdf 11
Occupational Health and Safety Foundation, T. A. (2014).Effective workplace alcohol strategies .Retrieved May 26, 2018, from adf.org.au: https://adf.org.au/wp-content/uploads/2016/10/Effective-workplace- alcohol-strategies-Sheet.pdf Hire, C. (2018).Health, Safety, Environment & Quality. Retrieved May 26, 2018, from www.coateshire.com.au: https://www.coateshire.com.au/safety/ Tuc. (2010).Drugs and Alcohol in the Workplace.Retrieved May 26, 2018, from Tuc.org.uk: https://www.tuc.org.uk/sites/default/files/drugsalcoholinworkplace.pdf Ward, C. G. (2016).Lessons from recent cases involving breach of drug and alcohol policies. RetrievedMay26,2018,fromexology.com: https://www.lexology.com/library/detail.aspx?g=b4d79b25-3a2a-48ba-9b39- 124c586b7539 WHO. (2001).Occupational health A manual for primary health care workers.Retrieved May26,2018,fromWho.int: http://www.who.int/occupational_health/regions/en/oehemhealthcareworkers.pdf 12