OD and Change Management: Organisational Development and Managerial Change
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This study focuses on the historical and standard organisational structure, HR requirements for organisational development, and critical analysis of OD and managerial change. It also discusses the relationship between HR and organisational development.
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Assessment Feedback Front sheet SECTION A: (To be completed by the student) Please complete Section A Module Title: (e.g. Studying for Business)OD and Change ManagementSeminar GroupN/A Module Code:HR7005Word Count2312 I confirm that no part of this assignment, except where clearly quoted and referenced, has been copied from material belonging to any other person e.g. from a book, handout, another student. I am aware that it is a breach of UEL regulations to copy the work of another without clear acknowledgement and that attempting to do so renders me liable to disciplinary proceedings. SECTION B:(to be completed by the tutor marking assignment) First marker comments Please see in-text comments and detailed rubric feedback Second marker comments Tutor's Name: Date Received: PROVISIONAL MARK
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Table of Contents Introduction..........................................................................................................................3 TASK 1 ORGANISATIONAL DEVELOPMENT.............................................................3 Organisational Development Structure and Organisation...............................................4 1.Anticipate Need for Change...................................................................................4 2.Client Relationship.................................................................................................4 3.The Diagnostic Phase.............................................................................................4 4.Action Plan.............................................................................................................5 5.Self-Renewal and Stabilisation..............................................................................5 Historical Organisational Structure.................................................................................5 Standard Organisational Structure...................................................................................5 Organisational Development and Managerial Change....................................................6 HR Requirement for Organisational Development.........................................................7 Performance Management.........................................................................................7 Talent Development...................................................................................................7 Selection Diversity.....................................................................................................8 Assistance Program...................................................................................................8 Rational Behaviour....................................................................................................8 Critical Analysis (OD).....................................................................................................8 Competitive Analysis.................................................................................................8 Strategic Management...............................................................................................9 Development Changes...............................................................................................9 Conclusion.......................................................................................................................9 References..........................................................................................................................10
Introduction The recent times of the business development modes according to the recent time with upgrading technologies and working force organisation also have to make some of the major changes and have to apply some approach to resume themselves according to the time. The organization is related to the achieving prospectus of a particular goal or objective and for achieving those objective these have to apply some major changes according to the management and organisational structure in terms of a complete output. These changes may help in managing the future aspects as well for the organisation. This study will define the historical organisational theory, current theory and the organisational management changes effects. TASK 1 ORGANISATIONAL DEVELOPMENT Organisational behaviour is a process in which all kind of elements related to the business and it outcomes are clearly discussed and analysed about which will be the better mode to be applied.Itincludessomerelativedevelopmentrelatedtothetechnologies,management, infrastructure, changes in raw material, product quality and the other aspect related to this. OD is a process which is based on evidence structural aspects, which led the business utilise the scientific modes related to the upgradation in goods and machineries or organisational behaviour which will affect the input level and the outcome of the organisational development will be carried out. It is explained in this brief effectively. Organisational Development Structure and Organisation Over the years, the concept of OD has changed somewhat. OD now plays a key role in implementing the company's policies, understanding the corporate culture and shaping practices according to the company's tasks. As the spread of OD increased, Brown developed a strategic framework to implement the proposed changes, which was an important tool for OD employees. It consists of the following five steps:
1.Anticipate Need for Change Credibility, presence and empathy are key elements in the admissions process. In the initial discussion, we built trust by listening and offering unwavering support. The aim of this approach is not to focus on problems or prevent them, but to enable key problems and opportunities to arise. By expressing deeply, understanding customer issues and forming alliances, we express deep intentions and hopes. The desire to go beyond the goal allows. When it comes to people's enthusiasm, we clearly understand the expectations of individuals and organizations. When we are connected to these hearts, we create the desired results, analyse roles and responsibilities, and set goals for our business. 2.Client Relationship This phase highlights the client behaviour and the relationship in the organisation towards the product quality, price and presence. Although for making a good relationship with the client the organisation performs all the possible manners to entertain their clients. 3.The Diagnostic Phase TheODCycleAnalysissectionprovidesin-depthknowledgeandinsightintoan organization’s decisions to move forward. It is a comprehensive assessment of the institution's history and current status. In many ways, DO's work as an institutional researcher is not only about finding answers, but also about finding questions to ask. It is in the diagnostic process that OD physicians deepen their understanding of organizational structure and develop organizational knowledge; the culture and the forces developed contribute to the development of the organisation. 4.Action Plan An action plan is a way to ensure that the Agency's vision is clear. It describes how your team uses their strategy to achieve their goals. There are many activities or changes in the action plan that are beneficial to society. 5.Self-Renewal and Stabilisation Stability means maintaining the status quo or sustainable growth, but moving slowly. The company follows a safety-focused strategy that is permanent and does not change major changes in its current operations. In order to achieve modest growth, the funds will be integrated into existing operations. Therefore, the focus is on existing products, markets and manpower, and on continuous efforts. OD is known as effort which emphasises upon improvisation of capability of an organisation regarding structure, people, strategy, metrics and management process. It is associated with culture, innovation, education, human resource management and change management. The five phases of OD are entry, diagnosis, feedback, solution and evaluation. The change management process can be determined by using the Lewin's change model.
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Unfreeze-This is the preparation stage. Analyse how things work now, so you accurately understand what needs to change to get the intended results. In this stage, you also make your case to employees and communicate what to expect so everyone impacted is prepared. This phase of associated with OD in the term of asking the need of change within the organisation. This includes the reason behind new change that has to be the part of this organisation. Change-Thisistheimplementationphase.Putthechangeintopractice,andkeep communicating and providing support for all employees involved. Organisational development includeschangesinstructure,functioningandparameterofoperations.Whenchange operations are conducted in an organisation then there is need to have effective processing about business activities associated with change management.Refreeze-To avoid falling back into the old way of doing things, develop a strategy to check in and make sure the change sticks. Review how the new processes work and measure how well you’ve reached your goals. This includes closing different operations which were developed while implementing the change. Historical Organisational Structure The historical organisational structure consists of a simple rule of management department and organisational structure which includes only few managers of same level reporting about the work to work task directly to the owner of the organisation. The historical structure consists of a small departmentalization, a wide span of control, centralized authority (a single manager who deals all the problems) and a little formalization. The decision making command was also made by the only single manager who has to deal all kind of problems related to organisational work and the related to the workers and output as well. This type of small organisation is difficult to run and the guarantee is very clear. However, it is difficult to maintain such a structure in anyone other than small organizations (Booth and Rowlinson, 2006) Standard Organisational Structure A standard organisation structure consists of a proper channel including all the procedures divided in to departmentalization and all the department have their own manager. The standard organisation can also be defined as where, the driver informs the employee, the employee will report to the manager, the manger will report to the head manger, the head manager reports to the Vice-President, and the Vice-President reports to senior Executive manager. Organisational Development and Managerial Change Organisational change and the managerial change theory are totally connected with each other helping in changing the result of the management input and the output levels. An organization
need to change is adaption towards the management process as the management process and outcomes should be dynamic and steady towards the main objective and goals of the organization. The managerial change may include the work load and the training program related to how to deal in these difficult situations and how manage the work load over the employees in their working hours. One-on-one interviews help team members analyse how changes affect them, determine their participation, and choose how they work. In this procedure many managers are unable to achieve the new managerial aspects towards the organisational development. The managerial changes should be strategic related to the environment and work force of the organisation. (Lindberg, 2013) These managerial changes may include: Overtime shift hours Training of managers for difficult task Strict environment for generating output Human Resources policiesLabour output training HR Requirement for Organisational Development The organisational development required the talent hunting program, managing program, leading program and announcement program channels by which they can easily inform their employees about what task they have to perform on what kind of technical level and at the required time including some extra information. These proper guidelines and information cannot be stated by managers or the directors their self so the organisation which is moving toward the development stage and improving their management skills must be requiring a Human Resources Manager which is also known as ‘HR’. The HR basic duties consist of talent hunting while interviewing a new employee , organising a training program for all including old and the new one, related to the recent techniques of performing the task. The HR manager performs all his duties in a rational behaviour, he does not takeanykindofemotionaldecision,pressuringdecisionheworksaccordingtohisown management areas, this is why the HR is important for the Organisational managerial development. (Bassem, El Badawy and Magdy, 2019) The HR manager consist of the following duties. Performance Management In performance management the HR sets the goal towards a certain goal including the performance appraisal and the bonus after completion of the task.
Talent Development This procedure includes the talent management program in which the seminars and training sessions are conducted related to mentorship, career planning and leadership. Selection Diversity The main decision is to hire and select the right person for the right job from the interview and training procedure. Assistance Program The assistance program consists of the employee work load and the burden management training program, including stress and healthy work life trainings. Rational Behaviour The HR manager are basically hired by any developing organisation due to their rational behaviour quality related to the organisation, which means they take the best possible decision which is good for the firm not for the employees. Critical Analysis (OD) In the critical analysis organisational development should carried out according to the recent developing approaches including all the aspects of product costing, labours, managerial changes and procedures,developingamanagementchainandsomeothermainaspectstodevelopan organisation on a higher level. The most important art in developing is performed by managing and making some sort of changes in the management procedures, because the management deals with all the possible aspects related to the organisation input and output behaviour. Competitive Analysis These management changes can be change according to recent and the competitive organisationstrategies.Thesemanagementchangesmustincludetherecentknowledgeof technologies a strategies knowledge to the managers of each department of the organisation. Strategic Management The management of an organisation has a major influence on the views and prospects of internal and external stakeholders. A stakeholder is any group, individual or community that influences the activities of the organization and therefore must have involved in the activities of the organization. External stakeholders have no financial interest in organisation, but indirectly influence the activities of organisation.
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Development Changes The OD should be focused on the strategic managerial changes for focusing and meeting the needs and requirement of the stakeholders, internal and external both, can take advantages by the recent approaches as after the management will be hold by the HR and the other junior managers the organisation will perform in a more positive and increasing way which will definitely help out the stakeholders as well as shareholders. Figure1HR and organisational development relation (Source:HR and organizational development.2020) Today’s business world is very challenging as there are fast growing recognition which HR and OD have to work together with the managers in order to produce high performing sustainability. OD & HRM have been originated from different roots(Brewster, 2017). It is seen that OD and HR must function properly for managing the implementation of business process efficiently. There are different trends of OD which are essential for managing HR tasks and activities(Brewster and Söderström, 2017). Some of these are described below – Employment trends – Availability of work related skills, knowledge and expertise are involved in searching for young individuals who can come into organisation and they must have business, social and literacy skills in
order to complete the work in efficient manner(Aboelmaged and Hashem, 2019). It is concluded that there is lot of organisational as well as business performance for attaining professionalism and raising the standard for discipline. The operation of OD and HR is separated by attaining professionalism and raising personal development. The OD professional emphasise upon data and research which can advance the efforts for improvising overall systems of organisation. There are few distinctions among HR and OD but they are comparable at traditional level. Strategic HR is involved in modern workplace and this newer notion helps to transform human resource into business partner. The HR professionals have showed that they are ready and willing for capable for merging with functions of OD and HR. the practitioners of organisational development starts with the focusing upon teaching, promoting, as well as developing key principles within OD. These are made accessible by business professionals and it helps to transfer skills which are unique. The main concept of strategic HR consists of incorporation of organisational development as a separate business function. Human process intervention – These are known as interventions which are change processes associated with interpersonal relationships and groups or organisational dynamics. Individual intervention – HR targets people who aim for improvising communication with other people. In context of this process, individuals coached within existing behaviours which are deemed for countering interpersonal communication. Group intervention – The main objective is towards the process, structure and content. The process includes internal practices. The content is defined about what is going on in working. The structure is related to recurring method that is sued for reaching tasks and deals associated with external issues. Conclusion Organizational behaviour is a process in which all aspects related to entrepreneurship and its results are clearly discussed and analysed, which is the better way to implement. This includes certain relative developments related to technology, management, infrastructure, raw material changes, product quality and other related factors. OD is a process based on evidence-based organizational factors that have led companies to use scientific methods related to product and machine filling or organizational behaviour that affects the level of input and the success of organizational development.
References Bassem, M., El Badawy, T. and Magdy, M., 2019. HR Managers’ Views on SHRM and Its Role in Influencing Organizational Performance. International Journal of Human Resource Studies, 9(4), p.221. Benn, S., Abratt, R. and O’Leary, B., 2016. Defining and identifying stakeholders: Views from management and stakeholders. South African Journal of Business Management, 47(2), pp.1- 11. Booth,C.andRowlinson,M.,2006.Managementandorganizationalhistory:Prospects. Management & Organizational History, 1(1), pp.5-30. Cameron, E. and Green, M. (2012)Making sense of change management: a complete guide to the models, tools and techniques of organisational change. 3rd ed. London: Kogan Page. Cheung-Judge, M and Holbeche, L .(2011). Organisation Development: A Practice Guide of OD and HR. London. Kogan Page Cummings, T. G and Wolsey, G. G. (2014). Organisation Development and Change. Mason OH, South Western Forsyth, P. (2012)Managing change. London: Kogan Page. Online HRandorganizationaldevelopment.2020.[Online].Available through:<https://app.croneri.co.uk/strategic-briefings/hr-and-organisation-development- what-relationship-it-going-anywhere>