Ola Bicycle Case Study: System Modeling and Requirement Analysis

This report presents a system analysis and design case study for Ola Bicycle, a bike shop in Sydney. It addresses the need for a computerized system to manage sales, inventory, and repair services due to increasing demand and competition. The report identifies system requirements such as order management, inventory control, repair service booking, billing, and report generation. Fact-finding methods like interviews, questionnaires, and observation are discussed, along with system development tools (modeling and prototyping) and methods (structured and object-oriented analysis). Various modeling diagrams, including use case, context, level 0 DFD, and ERD, are provided to illustrate the proposed system's functions and data relationships. The analysis concludes that an information system is essential for managing Ola Bicycle's operations effectively. Desklib provides solved assignments for students.

Running head: OLA BICYCLE CASE STUDY
Systems Analysis and Design
Ola Bicycle Case Study
Student Name:
University Name:

1OLA BICYCLE CASE STUDY
Executive Summary
The focus of this report is on “Ola Bicycle” that is located close to Town Hall of Sydney and it is
a well-known bike shop. The record of sales along with fundamental information are put away
physically as printed material which is done physically. However, with the expanding interest
and prevalence, it is getting hard to keep up essential information as well as increasing rivalry
received with the growth on online bike shop. In this way, John Rod being proprietor of the shop
has taken a decision of building a system to manage their business tasks. Henceforth, the report
has been set up in context to the requirements of Ola Bicycle for displaying the prerequisites to
be fulfilled by implementing the system. Additionally, the discussions are completed on different
techniques which can be utilized to determine requirements from staffs associated with the
business. Further, different methods as well as tools associated with development of systems has
been additionally introduced so that customer requirements could be satisfied with the help of
new system. Different diagrams related to modelling of system has been prepared for showing
functions that will be performed by the proposed system.

2OLA BICYCLE CASE STUDY
Table of Contents
1. Introduction..................................................................................................................................3
2. Analysis of Ola Bicycle Case Study............................................................................................3
2.1 Types of system requirements...............................................................................................3
2.2 Fact-finding methods.............................................................................................................4
2.3 Systems development tools and methods..............................................................................6
2.3.1 Systems development tools.............................................................................................6
2.3.2 Systems development methods.......................................................................................7
3. Modelling diagrams.....................................................................................................................9
3.1 Use case diagram for Ola Bicycle.........................................................................................9
3.2 Context diagram for Ola Bicycle information system.........................................................10
3.3 Level 0 DFD for Ola Bicycle...............................................................................................11
3.4 ERD for the proposed system..............................................................................................12
3.5 Analysis of relationships......................................................................................................13
4. Conclusion.................................................................................................................................13
References......................................................................................................................................15

3OLA BICYCLE CASE STUDY
1. Introduction
The report is prepared focusing on prominent bike shop named "Ola Bicycle" arranged
close to the Town Hall situated in Sydney. The business offers different sorts of new bicycles
along with accessories. Further, “Ola Bicycle” has an administration office for bike repairing.
Largely, information or records are taken care of physically by using paper works however the
expansion in requests from customers, the business is facing trouble while dealing with their
business operations or activities. Thus, the proprietor of the shop has decided to develop and
implement a system such the required business operations can be carried out productively. The
discussions in this report are exhibited for demonstrating an understanding of necessities that
will be satisfied by with the help of new system alongside techniques to be utilized for gathering
data on the prerequisites of client. Additionally, the techniques as well as tools that are
appropriate for developing the required system are likewise exhibited in this report.
2. Analysis of Ola Bicycle Case Study
2.1 Types of system requirements
The identification of system requirements in context to the Ola Bicycle is presented
below:
Management of orders: This prerequisite identifies with procedure of taking requests
from the customer to the conveyance of things. This implies a customer will have the capacity to
put in a request for a specific thing through on the web and it will be dispatched to the customer
according to given data.

4OLA BICYCLE CASE STUDY
Management of inventory: This necessity alludes to checking of stock to decide if the
asked for thing by customer is accessible or not. On the off chance that the thing is accessible at
that point, customer will be informed and a delivery request will be created for the shop.
Booking of repair service: This necessity will be dynamic when a customer demands for
repair benefit and the system will thusly demonstrate a rundown of accessible mechanics as per
date and schedule vacancy picked by the customer.
Information for Billing: This necessity alludes to delivering of bills when customer asks
for either buying or repairing service. The system will deliver bills for every single exchange
being asked for by customers.
Management of reports: This necessity is fundamental for the administration as they
need delivery of different reports hence the development of system have to done such that
reports can be generated from the data being stored in the system.
2.2 Fact-finding methods
Interviews: This strategy is mostly used to gather data via completing up close and
personal discussions. The focal point of this strategy is on finding, confirming, illuminating
actualities, encouraging the end clients alongside recognizable proof of prerequisites and social
event sentiments (Valacich, George and Hoffer 2014). This technique requires association of
both system investigator and in addition interviewee, for example, representatives in this specific
setting. This technique requires great aptitudes for correspondence for association among system
expert as well as clients being the representatives of “Ola Bicycle”.
Pros: With the help of appropriate inspiration, participants have the capacity of
answering required inquiries unhesitatingly as well as productively. This technique of fact

5OLA BICYCLE CASE STUDY
finding demonstrates that system expert can look at point by point criticisms obtained from the
interviewees (Dennis, Wixom and Tegarden 2015). The inquiries can be changed by
appropriateness of the interviewees.
Cons: This strategy for actuality finding is exceptionally tedious and exorbitant. Further,
the relational abilities of a system investigator may give off an impression of being prevention
for achievement of this strategy.
Questionnaires: It is one of the helpful technique for gathering data from a wide
gathering of individuals. In this strategy the members need to give a few responses to questions
being set up by the system examiner. This procedure spares time for the system investigator as
there is no necessity to direct meeting session with every part (Wasson 2015). The polls can be
appropriated to the members so they can fill the appropriate responses according to their own
comfort inside specified time span.
Pros: In this method, the general population can fill the structures and offer responses to
them unreservedly. It is a modest procedure and the general population are more disposed
towards giving genuine answers as they do not need to give their own information or data (Buede
and Miller 2016). The reactions from the general population can be figured and also examined
easily.
Cons: There are chances that the general population may give inadequate answers and
the investigator will not have the capacity to watch non-verbal communication from the
reactions. It is hard to set up a decent poll along with it the examiner do not have the possibility
of characterizing obscure or deficient reactions.

6OLA BICYCLE CASE STUDY
Observation: The business association is visited by the system developer and focus is
given on archive stream in this method of fact finding. This strategy watches the connection of
clients with existing system and it is a valuable method as the system expert can get the client
perspective as far as the system.
Pros: This strategy enables the system investigator to approve realities and also
information that will be checked (Stikkolorum and Chaudron 2016). This procedure is
moderately modest than alternate strategies for reality finding and the investigator can gather
information from the physical condition.
Cons: There might be changes in the association of clients either intentionally or
unconsciously on the off chance that they wind up mindful of perception. The system expert may
miss certain tasks amid the perception system and a few assignments might be unfeasible.
2.3 Systems development tools and methods
This section outlines the discussion on the methods as well as techniques could be
utilized for building the new system to support operations of “Ola Bicycle”. The utilization of
various tools as well as techniques will help to build the new system with the end goal that it can
satisfy necessities of Ola Bicycle.
2.3.1 Systems development tools
Modelling
A graphical introduction of the idea as well as a procedure is being delivered by this tool
that system designers make used of for investigation, testing system and maintaining changes.
The system investigator can depict an information system with the help of this tool alongside

7OLA BICYCLE CASE STUDY
rearranging it by using an arrangement of information, question, organize and process models
(Abdullah and Rusli 2015).
Prototyping
This tool tests the ideas of a system and gives chance to analyze input, output and also the
UI before settling on official conclusions. Prototype model is referred to as an early form of an
information system that also serves the necessary work exhibition. Prototype model is an
underlying model for the information system and it is a standard for assessing all created
schemes (Mahmud 2015). Prototyping has the ability to speed up and improve the information
system procedure.
2.3.2 Systems development methods
Structured analysis
It has been found that the system development method is utilized and understood for
improvement improving the system. For this particular technique, certain progress stages are also
utilized that is known as the Systems Development Lifecycle (SDLC). This methodology is used
for arranging, planning, breaking down and executing an information system function. The
strategy for this system improvement was superior among the centralized computing period. This
is used for handling the functions and at the same time it is a prevailing technique for systems
advancement. The idea of this system improvement strategy betters comprehend a system and
create finish systems (Abrahamsson et al. 2017). The budget for creating systems with the help
of this technique is very advanced. The entire system must be done right away so that it can get
small extension for including usefulness at later stage. The system advancement strategy does

8OLA BICYCLE CASE STUDY
not provide choice for rescuing codes according to the required cost and time those are
completely related with improvement is defined as higher.
Object oriented analysis
In case of Object oriented method, the divisions of information within a system are
alluded to as the articles and this is utilized by the system examiners so that they can display
business activities in a certifiable situation. Outcomes accomplished from this strategy are an
arrangement of objects programming speaking to genuine individuals, exchanges alongside
things and occasions. The focal point of this strategy is on information not methodology like
basic investigation. The usefulness in this system improvement is restricted inside articles as it
were. In this way, it winds up hard to plan procedural or computational systems (Ashmore et al.
2018). The standards of this technique especially information embodiment plans a system to such
an extent that the parts inside the system cannot alter the system. This technique is appropriate
for planning complex systems as it oversees programming intricacy by utilizing particularity.
The systems being created following this technique can be effortlessly updated from little to a
huge one easily.

9OLA BICYCLE CASE STUDY
3. Modelling diagrams
3.1 Use case diagram for Ola Bicycle

10OLA BICYCLE CASE STUDY
3.2 Context diagram for Ola Bicycle information system

11OLA BICYCLE CASE STUDY
3.3 Level 0 DFD for Ola Bicycle