Leading and Managing People at Work: Key Findings and Initiatives for Improvement

Old-bridge District Council

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
1. Which 5 of the key findings from the survey should Lisa be most concerned about? Justify
your answer, explaining why these findings are important in leading and managing people at
work.............................................................................................................................................1
2. Using your answers to Q1, choose THREE initiatives which Lisa should develop
immediately to improve the more concerning findings. Critically evaluate these suggested
initiatives.....................................................................................................................................3
3. How should Lisa approach the task of drawing up the proposed, ‘You Said, We Listened’,
e-mail including her main objectives? Justify your answers and include a draft of the email
that Lisa should send...................................................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7