Knowledge Management in Oman Human Rights

Running Head: OMAN HUMAN RIGHTS 0
KNOLWEDGE
MANAGEMENT

OMAN HUMAN RIGHTS 1
Contents
Introduction................................................................................................................................2
Organization’s Outline...............................................................................................................2
Knowledge Management in Oman Human Rights....................................................................3
IT Department Functions.......................................................................................................3
Challenges of Knowledge Management in Oman Human Rights.............................................4
Challenges in the IT department............................................................................................4
Literature Review.......................................................................................................................6
Methodology..............................................................................................................................7
Analysis and Results..................................................................................................................7
Knowledge Management Approach...........................................................................................9
Recommendations....................................................................................................................10
Conclusion................................................................................................................................12
References................................................................................................................................13

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Introduction
In every organization, risk management plays an important role; however, it is impacted by
inefficient sharing of information (Wagner and Bode, 2008). Oman Human Rights and the
management are exploring means on how they can organization unorganized data and
information to gain learned decisions as it will give them a strategic direction in relation with
their operations. The organization is known for its value for knowledge and they constantly
find ways for effective knowledge management so that to use it in significant decision
making process.
Many strategies and tools in relation with knowledge management can be used to enhance the
performance. Considering one aspect of knowledge management, this report emphases on
knowledge dissemination and sharing with the purpose to analyse present knowledge and
build new knowledge to facilitate enterprise learning. Knowledge sharing preparation is
required to be promoted in such non-profit groups, as it is necessary to the achievement of
knowledge management process.
Organization’s Outline
Oman Human Rights is grounded in Oman with the goal to report and document human
rights violation. In relation to its vision, the commission should be an effective national
platform in supporting, encouraging and protecting human rights in all segments of society
and its institutions (ohrc-om.com, 2018). Human rights issues are among the most serious
issues being discussed on an international level because they concern the whole world and its
various peoples (Kaplan and Haenlein, 2010). Hence, the committee observes human rights
protection in Oman in line with the basic statue of the State and the international charters and
conventions. It also provides guidance to related authorities in the nation related to human
rights and freedoms and thus prepares necessary reports.
It is structured like just any other private organization in Oman, it enables the management,
and a committee of the organization to builds necessary treaties and agreements while
meeting international standards. There are several departments in Oman Human Rights,
which include complaint department, IT department, HR, Financial, and Chairman

OMAN HUMAN RIGHTS 3
Department. It is committed to offering comprehensive policies in relation to the human
rights which involves taking complaint of the people by complaint department, registered the
same in IT systems by It department and all in support with the other departments. As per
their present development plan, the administration at Oman Human Rights targets at building
the infrastructure of the organization and expands its services while improving organization
response to emergencies (ohrc.om, 2018).
Knowledge Management in Oman Human Rights
Since the renaissance of Oman in 1970, Oman Human Rights is one of the government
committees that has electronic information management system known as “Self-Service”.
The system is used by in knowledge management to align and synchronize all the necessary
organization department with sharing of observational knowledge and human rights data
among the relevant divisions to raise the operational efficacy. The administration at Oman
Human Rights can pull the information to explore operational problems like cost of
regulations (Al-Aufi and Ahmed Al-Kalbani, 2014). Considering all, the departments can
cooperate to give out efficient services to the people of country while keeping track of
various costs at different places.
Although, the strategy adopted at Oman Human Rights for knowledge management is
unreliable and ineffective therefore not applied in all organization department. The process of
knowledge management is realized in a few divisions, which are Chairman Department and
IT department to help from dissemination and sharing and of knowledge with all the
necessary organization stakeholders and raise the quality of the services of the committee.
IT Department Functions
In Oman Human Rights, the IT department is accountable for maintaining the IT
infrastructure such as network configuration, managing server access, monitoring access of
all departments to the internet, repairing and troubleshooting the computer devices, finding
out system security issue, marinating client information stored in database. In addition, the IT
department also provides technological assistance in relation to the solving of both hardware