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Online Ticket Booking Project Assignment

   

Added on  2020-04-01

14 Pages1556 Words735 Views
ASSESSMENT ITEM 3Name of Student & Number Project Charter

Project Charter - Online Ticket Booking ProjectIndexProject Description......................................................................................2Part One......................................................................................................2Measurable Organizational Value (MOV)..................................................2Part Two......................................................................................................3Scope Definition, Scope Management Plan & Resources.........................3Part Three....................................................................................................5Milestone List, Activities, Resource assignment & Cost estimation using MS project Software.................................................................................5Part Four......................................................................................................8Assumptions:............................................................................................8Risk Analysis & Plan.................................................................................8Part Five......................................................................................................9Quality Management Plan........................................................................9Part Six......................................................................................................10Project Closure & Evaluation..................................................................10Appendix (Annotated Bibliography)........................................................10References:...............................................................................................111

Project Charter - Online Ticket Booking ProjectProject DescriptionBT & Sons used to organize a show every year during November to advertise their agricultural equipment since 2000. After this, it has been renamed as Globex Corporation and is now arranging the show for lifestyle equipment too. Many visitors visit the fair and tickets are being sold at the ticket counter to get the entry. The revenue being generated by the selling of tickets is directly donated to ICV charitable trust. For conducting the show many volunteers are required. The show has becomeso famous that crowd has increased like anything and volunteers are unable to control their entry through the main gate only due to less rate of ticket production than the crowd gathering especially on the first day ofthe show. Globex thought to introduce online ticketing system to allow visitors book their ticket from anywhere and reduce the load at gate & volunteers, so they awarded the contract to develop the system to Virtucon.Part OneMeasurable Organizational Value (MOV)Area of Impact[ CITATION Mar03 \l 1033 ]RankAreasDescription1OperationalNew online based ticketing system will help in reducing the crowd at gate and reduce the complexity of operation by volunteers2StrategyNew system will provide better service to the customersand hence the visitors will increase and the ticket selling too, so the revenue3Financial The new system will generate more returns as the ticketselling will increase many folds and in long run, it will definitely be profitable4CustomerThe new system will bring cheer to the customers as they will be able to book cheaper tickets by availing discounts and don’t have to wait in the long queue.5SocialThe revenue generated shall be used for the bettermentof the society by ICVTwo major Values:2

Project Charter - Online Ticket Booking ProjectValueDescriptionDo moreNew system will raise the volume of ticket selling and hence the more generation of fundsFasterNew system will make the system work faster and earn more revenue for ICVMeasurable metrics:MetricsTarget1Increase ticket selling1st year – 10%2nd year – 15%2Increase revenue generation1st year – 7%2nd year – 12%3Reduce the overcrowding & pressure on volunteers1st year – 15%2nd year – 25%Part TwoScope Definition, Scope Management Plan & ResourcesScope Definition: The scope of work is to develop the online ticketing system for RALS. The tasks involved in this project related to the system development are documented under in-scope & not in the scope of this project is called the out-of-scope.Scope Management Plan[ CITATION Pre171 \l 1033 ]:Identify RequirementAll the needs of the project are it should be user’s friendly, faster delivery of tickets, sell more, minimise manual interfaces except checking at gateIn-ScopePlan, design and implement the system to enable customers to book their tickets from anywhere and using any hardware system. Provide the solution to themanual problems being faced at the show. Out-of-ScopeMaintenance service after 1 month of free service to train the staff and resolve all operational issuesDeliverablesUser’s friendly, easy to use an online ticket booking 3

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