Operation and Project Management Assignment - Company Hotpoint

OPERATION
AND
PROJECT
MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Critical Review of the effectiveness of operations management principles in Hotpoint. .1
TASK 2............................................................................................................................................6
P2 Preparation of a Continuous Improvement Plan in organisational context.......................6
TASK 3............................................................................................................................................9
P3 Application of PLC to the given project ..........................................................................9
TASK 4..........................................................................................................................................13
P4 Review of effectiveness of PLC application in the given project...................................13
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................17

INTRODUCTION
Operation management is an ongoing organisational function that performs activities to
produce products and supply services. In operation management deals with daily routine
activities and also strategic business in systematic manner. While project management deals with
planning, organizing, motivating and controlling resources for accomplish specific goals. These
are steps related to project management and in this consist of operational management process.
In presented report select the company Hotpoint, which is based on American and European and
it engage in the process of marketing, manufacturing and selling the home appliances. (Beringer,
Jonas and Kock, 2013).
There is below report based on determine the suitable theories and concepts like as six
sigma methodology and lean principle. There is prepare and evaluate the effectiveness of the
continuous improvement plan with the help of principles of operations management. Evaluate
each stage of project life cycle and apply suitable project methodologies, tools and leadership
regarding to company. Analysis the all theories, concepts and models in each stage of the
company.
TASK 1
P1 Critical Review of the effectiveness of operations management principles in Hotpoint
Operation management is the business process which is responsible for the managing and
creating goods and services. This process involves the planning, organizing, controlling and
coordinating the resources of the organisation which is required for the production. In the
business level it includes the process of converting raw material into finished goods. In the Hot
point company, main function of project management is to develop strategies which is helpful
for the business activities (Fleming and Koppelman, 2016).
In the organisation, every departments are inter linked and they used various approaches
and techniques. To achieve Hotpoint company's goals and objectives and the fulfilment of these
objectives manager need to fix regular meeting with the employees. Make strategies is the main
function of the company and it is responsibility of the manager to apply these strategies in
effective way. Also communicate with employees at the work place regarding their work. The
company introduce new product in the market which fulfil this purpose.
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In the present scenario, Hotpoint has already existed in manufacturing line which deals in
fridges, washing machines, electric cookers and freezer. The company also dealing in marketing,
manufacturing and selling of home appliances with a chance to enter in the large screen
television market. The company has decided to launch 58 inches TV for its customers with large
screen and it will sold in Auditorium, parks and stadium. In the respect of attain needs of
company there is set ll principles regarding to project. With the help of these principles company
has prepared strategic goals ans also set operational activities . These have been discussed below:
Six sigma
It is a quality control methodology which is developed in 1986 and applied for data
driven for analysis to different defects and mistakes in and process. Six sigma emphasizes cycle
time improvement while at the same time reducing manufacturing defects to a level of no more
than 3.4 occurrences per million units or events. In general way, the system is a method to work
faster with lesser mistakes (Gunasekaran and Ngai, 2012). Various principles of operational
management regrading steps of six sigma are mentioned below:
 Define – It is the first step of six sigma which is defined about the need and wants of the
customers. The methodology provides accurate direction to complete this stage and the
company of Hotpoint evaluate of strategy of the market. The strategy helps to target
customer and fulfil their demands.
 Measure – In the second step determine all manufacturing process which include all
improvement of actual state. In general way, it provides help to find out resources which
are connected to products. It helps to find out qualitative products after measurement.
 Analyse – The third step evaluate all issues which are related to launching new product.
There is also consider problems related to implementation and modification of product in
specific manner. In this stage the company of Hotpoint apply this principle to sort out all
issues and problems which is face by all employees of the company.
 Improve – In this step after determination identify all problems and issues which are
modify in this section. It is created chances of possibilities and succession in respective
manner. There is modify all business activities by operational manager of Hotpoint to
changes environment of work place.
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