Logistics and Supply Chain Management Assignment Sample

Added on - 11 Jan 2021

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OPERATION, LOGISTICSAND SUPPLY CHAINMANAGEMENT
ContentsINTRODUCTION..........................................................................................................................2Critical review of operation, logistic and supply chain management theories............................2Analytic discussion with application of theories in Watford General Hospital..........................5Triple bottom line...........................................................................................................................7CONCLUSION AND RECOMMENDATION..............................................................................8REFERENCES..............................................................................................................................101
INTRODUCTIONOperation management is the field of management obsessed with creating and controllingprocedures of manufacture and recreating business transactions in production of products andservices. On other hand, logistics is normally implementing complex function of a company. It isdivision of supply chain management that plans, tools and organizes the capable, impressiveforwards as well as reverse flow and storeroom of products and services(Lang and Chahal,2018).This study is based on Watford General Hospital. This assignment will critically review ofdifferent theories of operation, logistics and supply chain management. It will analysis and applyappropriate solutions of operation management in the organization.Critical review of operation, logistic and supply chain management theoriesThere are various theories relating to operation, logistic and supply chain managementwhich are as follows:Operation management:Operation management refers to managing the resources oforganization in order to utilize them properly to achieve the objectives of organizationeffectively and efficiently. Operation management theories include total quality management ,six sigma etc.Total quality management :This theory of operation management focuses on improvingthe quality of product, process or services in order to fulfill customer satisfaction. Total qualitymanagement assist in improving the quality of the organization products and services byimproving the performance of its employees (Hugos, 2018). This theory lays emphasis onvarious principles for improving the quality of organization products and services. Theseprinciples include Customer satisfaction, employee involvement, process centered and integratedsystem etc. This theory of operation management helps in making effective decision forimproving the quality of its products and services. Organization can improve the quality ofproducts and services to improve its performance and profitability by implementing total qualitymanagement theories.Total quality management theory of operation provide various benefits to organizationwhich consist of Cost reduction , customer satisfaction, defect reduction etc. Cost is reduced byimplementing total quality management in different areas of operation such as scrap rework,field services etc (Swink and et.al., 2017). This reduction in cost assists in increasing profitabilityof the firm. TQM helps the organization in providing high customer satisfaction by providing2
customers with high quality products and services. This theory also assist in reducing defectwhich leads poor quality of products and services.On the critical not it has been evaluated that TQM provide various disadvantages toorganization such as expensive quality, discourages creativity, employee resistance etc.Implementation of TQM is expensive as it requires additional training cost, team- developmentcost, infrastructural cost etc. TQM also provide disadvantage of creativity and innovation as itfocuses on the improving quality and not on innovation and creation (Beske and Seuring, 2014).TQM also provide disadvantage as implementing this theory require changing the mindset andattitude of employees towards their job responsibilities.Logistics management:Logistic management is a component of supply chainmanagement which is used for identifying customers demands in order to meet them with thehelp of planning, controlling and implementing effective movement and storage of informationand products and services to the point of consumption.There are various theories of Logistics management which includes inventory managementtheory etc.Inventory management theory:This theory is implemented in the organization tomanage the inventory of the firm to utilize the inventory in an effective and efficient way toreduce wastage of inventory. Inventory management theory assist in maintaining the level ofinventory required by the firm by analysis the demands of the products and services in themarket to reduce wastage of inventory (Schönsleben, 2016). This theory of logistics helps incontrolling the flow of inventory according to its demand in the market. Inventory managementhelps in increasing the profitability of organization and also assist in reducing chances ofinventory obsolesce.Inventory management system helps in reducing the wastage of inventory by managingthe level of inventory according to the demands of its in the market. It helps in protecting firmsagainst variation in raw material delivery time (Prajogo, Oke and Olhager, 2016). This theoryalso assists in scheduling production and avoids shortage of material and duplicate ordering. Onthe critical note it has been evaluated that this theory cannot eliminate the business risk it justassist in maintaining stock level in the firm. Inventory management theory requires properforecasting and estimates of the future demand which may no provide correct outcomes.3
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