Operational Issues in Immigration Control in the Airline Industry

Operation Management

INTRODUCTION
• Airline industry is responsible for immigration control in the airports both at the
time of arrival and departure as well.
• Current report is based on Ryanair.
• It will discuss operational issue in the airline industry related to immigration
control.
• (Document verification travel trouble. 2016. [online]. Available through
<http://airlines.iata.org/analysis/document-verification-travel-trouble>)

Reasons behind actual choice of an aviation company
• Airline industry is working in the service industry where airlines have to provide
quality travel services to its passengers so that they can travel easily from one place
to another.
• But it is responsibility for these firms that to manage their operations well.
• Executives those which are working in the operations' department have to check
documents of all travellers carefully and have to make their immigration process
more clear.
• Aviation industry is facing this issue from longer duration in which airlines had to
pay substantial amount of money as fine due to poor immigration control
procedures.
• (Holloway, S., 2017. Straight and Level: Practical Airline Economics: Practical
Airline Economics. Routledge.)

Cont...
• Government is taking strict action against this issue.
• Thus, authorities has made the new rule in which they have announced that if passengers do not go through
from effective immigration control system then airlines and airports will have to pay fine of 50000.
• (Scholten, S., 2015. The privatisation of immigration control through carrier sanctions: the role of private
transport companies in Dutch and British immigration control. Brill.)
• (Airlines and airports face £50,000 fine if passengers don't go through immigration control. 2018. [Online].
Available through <https://www.express.co.uk/travel/articles/899060/Immigration-border-control-airlines-
airports-fine-Home-Office>)