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Operation Management : Assignment

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Added on  2020-07-23

Operation Management : Assignment

   Added on 2020-07-23

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OPERATIONMANAGEMENT
Operation Management : Assignment_1
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1LITERATURE REVIEW................................................................................................................1ORGANISATION OPERATION STRATEGIES...........................................................................2REFLECTION.................................................................................................................................3REFERENCES................................................................................................................................4
Operation Management : Assignment_2
INTRODUCTIONOperation management can be defined as business practices which create efficiencywithin the enterprise to enhance productivity and profitability. It is concerned with convertingraw material and labour into goods and services to enhance profits and revenue. In this context,present report is based on British communication Plc which is privately owned and providedifferent types of telecommunications facilities. For gaining insight knowledge of the business, itcovers organisation operation strategy. Furthermore, it includes literature review of three authorsto understand effective concept of operation management. LITERATURE REVIEWAs per the view of Goyal and Bhatnagar, (2016), different customer has distinctexpectations, perception towards performances and satisfaction regarding telecommunicationsservices. As such, quality in the multi ethnic environment analysis is one of the positive aspect.Further, analysis of multivariate covariance has been used to recognise effect of demographicvariables such as gender, ethnic, age, income, etc. However, Jain and Bhatnagar, (2016) statedthat political economy highly impact on the telecommunications' industry of Malaysia. Thisapproach also combines stakeholder’s analysis which conduct performance paradigm foranalysing industrial economics. Structure of telecommunications effectively determinesfluctuations within the market, which reform implementation to fulfil stakeholder objectives. Allbusinesses which operate effectively in the telecommunications also provide different types ofservices to all customers. Digital communication is the main target which provided network from1995. It covers almost all telecom companies of Malaysia which established to generate moreincome in the country.Further, Grunig, (2013) depicts that telecommunications' sector in Malaysia has seensignificant growth from last several decades. Primary regulator in the telecommunicationsdetermine Malaysian Communication and Multimedia commission. Regulatory reform andliberalization in the market play a major role which create competition and structural reform.British communication Plc is the major telecommunications company which had developed itsoutcomes tremendously from 2008 to 2013. In terms of mobile penetration, it grew from 98.9%in the 2008 and in 2013 it is 141.2%. 1
Operation Management : Assignment_3

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