Process Design and Analysis in Operations Management

Operation Management 80040 OMGT
Binaya Sharma
a001863101
Interim Assessment written Report Phase 2
Word count: 1850
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Executive summary
Operations management plays a very important role in the smooth running of organizational
operations. There are some proper plans to run all the operations and this actually helps in
maximizing profits and reducing the cost so that customer can be fully satisfied as well as happy.
Every company know the mission and the vision and they know the way of becoming agile and
effective. There are many changes in the environment as this is 21 st century so customers are more
proactive and they know that there is a huge advantage of utilizing new technology in order to
reduce the cost and improving the quality of services. There is a person that is involved in the
company’s operations and he has a designation of operation manager. Operation manager has the
responsibility to handle each and every plan and policies regarding the operations of the
organization. He has to comply with all the requirements related to the operations and has to
analyse and redesign the process in case of any need. It is necessary to understand the whole
operation management process. There are five performance objectives that need to be fulfilled-
seed, quality, reliability, cost and flexibility. All these factors create a direct impact on decision
making related to the volume and variety and in return these factors determine the flow rate, WIP
inventory, resource utilisation and time consumption. The objectives of the process are related to
the initial point of design and the design is all about the layout, human interface and technology. As
per phase 1, there was a discussion on the five major performance objectives quality and it also
includes the role and individual tasks and related process. The analysis and design belong to the
process depends upon the performance of the objectives and the efforts undertaken in order to
improve the performance. There is an example that how to manage all the tasks on time. It is
important to maintain speed as per the time consumption of task and then analyse to improve the
speed.
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Table of contents
1. Introduction...............................................................................................................................2
2. Process Design- Positioning .......................................................................................................2
2.1 ...Volume-variety ..............................................................................................................2
3. Process design – analysis ...........................................................................................................2
3.1 Understanding the current process design .............................................................................2
4. Conclusion (or Recommendations and Conclusions).................................................................2
5.References......................................................................................................................................2
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