Operation Management Approaches of Toyota

Added on - 08 Jan 2021

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Management&Operations
Table of ContentsINTRODUCTION...........................................................................................................................1LO 1.................................................................................................................................................1P1 Defining the roles and characteristics of leader and manager with the difference betweenleadership and management........................................................................................................1LO 2.................................................................................................................................................4P2 Different roles of management and leadership in application to different organisationalsituation.......................................................................................................................................4P3 Different theories and approaches of leadership and management........................................5LO 3.................................................................................................................................................7P4 Operational approaches uses by Toyota...............................................................................7P5 Key operation in Toyota and role of manager In operational activities................................8LO 4...............................................................................................................................................10P6 External factor affecting decision making.........................................................................10CONCLUSION.............................................................................................................................11REFERENCES..............................................................................................................................13
INTRODUCTIONOperation management comprises all the activities involved in transforming raw materialinto finish good. And, management deals with managing and controlling the people andactivities. Operational management try to enhance operational efficiency by practisingmanagement principle and techniques. Toyota one the leading luxury vehicle, car and SUVmanufacture company in the word. Report help in understand the key operational activitiesperforms in Toyota along with factor affecting these function. This report will articulate the roleof leader and manager in operation. Different leadership theory and approaches also given.Lastly, recommendation will be given to manager to improve operational effectiveness.LO 1P1 Defining the roles and characteristics of leader and manager with the difference betweenleadership and management.Toyota Motor Corporation is a Japanese based automotive company. Its headquarter is inToyota city, japan. It is one of the leading automotive manufacturing company in world whichcomes 2nd.It ranks 6thin terms of earning revenue. The main product that is offered by Toyotacorporation is motor vehicles that includes commercial vehicles, Luxury vehicles, engine andvarious other automotive products. Leader and manager plays a crucial role in the growth andsuccess of organisation at global level. They exist at all levels of Toyota corporation and assist insmooth operations of different functional area and the employees of organisation (Vaccaro andet.al., 2012). Leadership and management plays an effective role in the success of the businessoperations of company on global level. Their roles and characteristics differs with the way theywork. It is a huge manufacturing company with the human force of approx 360000 employeesthat are working across the globe (Renz, 2016). Being such a successful company with differentmanufacturing and productive unit around all over the world, its management structure plays aneffective role. The organisational structure chart of Toyota are:1
It can be said that Toyota has divisional organisational structure, which is categorised asglobal hierarchy, geographical division and product based division. Its organisational structureassist in formulate business strategies and decisions for optimum utilization of resources.Role of leader:Leader can be defined as the person who has the ability to influence the behaviour ofothers in order to encourage and motivate to perform a task. A leader has a clear vision of thegoals that need to achieved and influence s the employees in order to achieve the organisationalgoals.Leaderhas an effective role in Toyota ion order to increase the efficiency andproductivity. Mainrole of leaderare:To motivate the employees in order to work as per the policies and strategies framed bythe top level management.Leader has to communicate the policies and strategies of the company to the public andinvestees.Characteristics of a leader:In Toyota corporation, leader has n characteristics to influence the behaviour of hissubordinate in order to perform a task. (Goetsch and Davis, 2014).2
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