Operation Management and Disruptive Innovation: An Overview

OPERATION
MANAGEMENT
AND
DISRUPTIVE
INNOVATION
An overview

OPERATION
MANAGEMENT (OM)
 Associated with the processes
of designing as well as the
controlling of the means of
production (Raghupathi &
Raghupathi, 2014).
 Concerned with the
redesigning of the entire
process of business
management.
 Focus on the productivity of
the concerned business
enterprise.

OPERATION MANAGEMENT IN
THE HEALTH CARE INDUSTRY
 Concerned with the
management of the entire
process through which
treatment is being provided to
the patients.
 Primary focus is on providing
the best quality treatment
facilities to the patients.
 The model of operation
management followed in the
health care industry is slightly
different from the ones
followed in the business world.

DISRUPTIVE INNOVATION
 The term was first coined in
1995 by Clayton M.
Christensen, an American
Scholar and his colleagues
(Christensen, Raynor &
McDonald, 2015).
 Creates a business market
and value network
 In the longer run leads to the
destruction of the existing
systems of market and value
network.