Six sigma at 3m case study analysis

Added on - 28 May 2020

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Running head:OPERATION MANAGEMENTOperation ManagementName of the Student:Name of the University:Author’s Note:
2OPERATION MANAGEMENTExecutive SummaryThis report deals with the implementation of six sigma programs in the context of 3M, Inc. Thisorganization has been facing flat financial performance and there is no improvement in thissituation. In order to overcome this situation, such organization has implemented six sigmaprograms as this method is associated with the continuous improvement in an organization.Employee training is a big part of six sigma programs. In the context of 3M, Inc, the senior andmiddle managers have given training to the senior executives to improve their skill as well as toenhance the organizational performance. One of the biggest loopholes of six sigma program isthe blockage of innovation and creativity. 3M, Inc has faced challenges in bringing creativity intheir R&D. On the other hand, training cost is high in the six sigma process, which is anotherbarrier to this methodology. However, many organizations fail to implement this program as it ishighly expensive. Cash flow savings and cost reductions are the major two benefits of six sigmaprogram. The daily operations of 3M, Inc need to save the cost that can fulfill the businessstrategy. The business strategy of such organization focuses on the continuous growth, which canbe fulfilled by the six sigma programs.
3OPERATION MANAGEMENTTable of ContentsIntroduction......................................................................................................................................4Action plan.......................................................................................................................................4Benefits, cost and risks of the six sigma program...........................................................................5Various functional areas in 3M, Inc be included in six sigma initiatives and the role of the seniorsand middle management..................................................................................................................7Role of six sigma programs in corporate strategy...........................................................................8Human resource implication for deploying six sigma...................................................................10Six Sigma project affects the innovative culture...........................................................................11Conclusion.....................................................................................................................................12References......................................................................................................................................14
4OPERATION MANAGEMENTIntroductionSix Sigma programs is a process of improvement in the organizational performance. Themain aim of the implementing six sigma tool is to bring improvement in the quality process bydetecting and reducing the causes of defects. This also minimizes the variability in themanufacturing process (Furterer, 2016). A set of quality management methods and statisticalmethods is included in six sigma tool.An organization is able to create a special infrastructure inan organization by applying six sigma tool. However, this tool reduces the process cycle time,pollution and operating cost. Apart from this, it helps the organization to increase the customersatisfaction and profit in the context of a business. This study deals with the implementation ofsix sigma tool in the context of 3M, Inc.Action planAccording to the given scenario, 3M, Inc has decided to implement six sigma programsto enhance their financial performance and the customer satisfaction level. 3M, Inc is a leadingorganization of electronics, healthcare products, safety, industrial products and office products.This company has diversified technology (Arthur & Linderman, 2007). This company was facingflat financial performance and need to bring improvement in this area. For this reason, they haveimplemented six sigma programs. The following steps are followed to implement the six sigmaprogram:StepsAction planOutcomesStep 1 (2 week)Introduction of the six sigmaprogramsEnhances the overallorganizational performanceStep 2 (12 weeks)Select the people and trainedthemImprove the performance levelof the individualsStep 3 (6 weeks)Development and implementIdentify the loopholes of the
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