Operation Management of Kent Pharmaceuticals

Added on - 28 May 2020

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Running head: OPERATIONS MANAGEMENT OF KENT PHARMACEUTICALSOperations Management of Kent PharmaceuticalsName of the studentName of the UniversityAuthor note
1OPERATIONS MANAGEMENT OF KENT PHARMACEUTICALSExecutive SummaryThe main purpose of this report is to discuss about the kind of product or service that isoffered by Kent Pharmaceuticals. It discusses about the production process and supply chainnetwork of Kent Pharmaceuticals. It discusses and analyzes how the human resources andsales and marketing function within the organization. It also illuminates on the corechallenges that is faced by Kent Pharmaceuticals and how the electronic pharmaceuticalmaster control system can help in the perfect functioning of the organization.
2OPERATIONS MANAGEMENT OF KENT PHARMACEUTICALSTable of ContentsPart 1: Type of product or service offered.............................................................................3Production Process of the product or service.........................................................................3Key Performance Objectives of operations............................................................................4Brief overview of supply chain network and outsourced service..........................................5Part 2: Working of the operations within an organization.....................................................6Part 3: Core challenges faced by Kent Pharmaceuticals........................................................8Proposal for improvement......................................................................................................9Strategy for implementation.................................................................................................10References:...........................................................................................................................12
3OPERATIONS MANAGEMENT OF KENT PHARMACEUTICALSPart 1: Type of product or service offeredKent Pharmaceuticals was established in the year 1986 and it has become a leadinggeneric company in United Kingdom. They are instrumental and offer a huge range of coregenerics in the field of respiratory, analgesics and that if anti-infectives. The market isevolving at a rapid pace and the products are manufactured keeping in mind the future. Theirmain challenges revolve around improving the efficiency and provide safety to the patients1.The Ready to Dispense (R2D) was launched that was mainly used in walk in centres andprisons. They are one of the leading provider of the overlabelling service within the UnitedKingdom. They specialize in the arena of providing services that is temperature-controlled,The re-packaging is audited by that of MHRA and NHS. The assembly suite can producearound 500,000 packs within a month. The over labelling can be done automatically thatallows a quick turnaround. They have an extensive product range that is GS1 compliant. Theyare efficient in the arena of stock management and excel in e-procurement2. It has become astrong player within the generic industry and it focuses on innovation so that it can expangglobally.Production Process of the product or serviceAdastra clinical patient management system helped in managing episodes of care inrelation to unscheduled meetings like that of out-of-hours service. This system helps inmonitoring within real time any kind of drug that is issued by the clinician for his patient. The1Kentpharm.co.uk (2018).home. [online] Kent Pharmaceuticals. Available at: http://www.kentpharm.co.uk/[Accessed 11 Jan. 2018].2Bromiley, P. and Rau, D., 2016. Operations management and the resource based view: Another view.Journalof Operations Management,41, pp.95-106.
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