Operation and Project Management

This report discusses the implementation of operation management principles in Warren Equipment and the continuous improvement plan. It also covers the effectiveness of the product life-cycle for providing a healthy and safe food project to stakeholders. The report includes a discussion of lean principles, six sigma, and recommendations for improvement based on the review and critique of operations management principles within the organization.

Operation and Project
Management

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Operations management vs operations...................................................................................3
Implementation of operations management principles within the organization....................4
Operations management of the organization in the case study meets the requirements of the
organization............................................................................................................................5
Discussion of continuous improvement as a philosophy and describe the Lean principles...6
Justified recommendations for improvement, based on your review and critique of operations
management principles within your organization..................................................................7
CONCLUSION..............................................................................................................................10
PART 2..........................................................................................................................................11
Project Title..........................................................................................................................11
Overview of the case study...................................................................................................11
Explanation of each stage related product life-cycle............................................................11
Analyse the rationale for the project methodologies, tools and leadership within the PLC for
the project.............................................................................................................................15
Effectiveness of PLC within application of project using appropriate models and concepts15
Theories, concepts and models in the PLC will differentiate between large and small-scale
projects.................................................................................................................................17
REFERENCES..............................................................................................................................18

INTRODUCTION
Operation management is explained as an area of management that consider and engage
various factors such as computation of resources, raw-materials, land, labour, etc. for convert
them into the finished products and services. The main role of operation department is to
maximise the overall productivity as well as profitability of organisation through manufacturing
good quality of products. Similarly, project management is to utilise all skills for increase the
overall value of project. The selected organisation for this report is Warren equipment and it was
founded in the year 1971 and in the present scenario, a lot of employees are engaged in the
company for manage and complete their operations and functions. Further, organisation is well-
known for their power generation, construction and agricultural related equipment which are
offered and installed by organisation among different geographical areas. This report will discss
about review and implementation of various operation management principles and also an
appropriate continuous improvement plan. Continuous improvement plan and also discussion
related with lean principles is also cover in the upcoming report. In the last, this report will
discuss about effectiveness of product life-cycle for providing and offering healthy and safe food
project to the stakeholders.
MAIN BODY
Operations management vs operations
Operation considered as a approach or method that is engaged in the application of
organisational process and principles. This is also declared as an action and decision that is
managed and controlled by the participants of organisation especially, those which impacts on
distribution and production process. Similarly, operations management consists all those process
and procedures which improve productivity of business.
On the operation management is explained as an area of management that relates with
controlling, designing and managing the production process. Along with this redesigning of
company operations for improving the process of converting raw-materials into finished products
and services are also engaged within operations management. Furthermore, in context of Warren
equipments organisation provide agriculture, construction and gas related instruments through
managing all operations in a systematic manner.

Implementation of operations management principles within the organization
Warren Equipment organisation is well-known for the completion of their actions and
activities in a smooth manner. The main purpose or goal of operations management is to deal and
perform day-to-day activities in an organised manner. Some principles related with organisation
are mention as follow:
 Principle of reality- With in this principle, the major focus of organisation is to identift
and adopt all those tools and techniques that aids selected business units for perform their
work in an organised manner through minimise issue or problems. Moreover, this is also
important for organisation to take constant feedback from workforce and it put customers
first. In addition to the Warren equipment, management analyse the customer demand
and than manufacture all of their instruments according to their requirements.
 Principle of organisation- According to this principle an organisation execute all of their
action and activities according to the decided aim. In the present scenario, effective
relationships exists among different departments of Warren equipment company in order
to generate the effective relationship with other workforce of organisation.
 Principle of change- Within this principle, new changes or amendments are adopted by
the organisation and in the context of Warren-equipment new changes is induced by
management because it helps them to handle and control company actions according to
the current trends.
 Principle of accountability- According to the principle of accountability manager and
authorities formulate specific rules, policies and procedures that are followed by each
worker who perform their operations in the organisation. Along with this manager also
perform work in an effective manner because accountability principle demonstrate the
mistake of persons. It helps to develop the team-members and their productivity in an
organised manner.
Their are various approaches related with operation management which are currently
relates with organisation is implemented and they are used to perform all work with flexible
methods. Moreover, lean production, mass-customization and agile manufacturing are also
engaged because they are used for enhance the profitability and production both.
Lean production and manufacturing

The lean manufacturing is explained as a process of manufacturing that aids management
to utilise overall resources related with company operations in an optimum manner. Furthermore,
it also decrease the time-period and level of resources which helps to improve all commercial
operations and functions productivity. Moreover, manager and team-member of respective
organisation are focused towards adoption of new innovative factors to complete their work in an
unique manner. Furthermore, the organisation is also focused towards lean-manufacturing
system for reducing the waste-material and to formulate all products in an optimum manner.
Optimum utilisation of resources considered towards the use of all materials so there is no less
wastage of raw-materials before make a product.
With relate the Warren-equipment organisation is considered to select management
Ultipro for unite human capital management and drive the improved reporting system. The
ultimate software is considered towards the implement of all those factors which are related with
capital management of company. It is also announced that Warren-equipment select all those
services which improve the workforce analysis. Moreover, the main goal is to provide all
strategic gains for manager and employees according to decided locations. Unite human capital
is focused towards the formulation of all those factors that minimise challenges related with
workforce analysis. In addition to Warren-equipment capabilities and human-resources perform
an important role to enhance the HUMAN-RESOURCE services as well as workforce analysis in
order for manage human-capital in cloud.
Operations management of the organization in the case study meets the requirements of the
organization
The main functions of management are planning, directing, controlling, staffing, structuring. The
manager of company hold responsibility for all these function. The ultimate objective is to
achieve goals of the company by maximising organisational productivity and effectiveness for
improve overall productivity of organisation. Moreover, good quality of products increase
company profitability through delivering high value among their products.
Operation management is responsible for production and manufacturing of goods and services in
company.
Goals and objective of warren equipment:
 Minimising cost of production- the production cost is the cost related to
obtaining raw material and resources to get the finished output or goods and making it

available for customers in market. By reducing the waste materials or with help of
recycling methods company can minimise the production cost. That will ultimately help
in achieving goal and vision of company, and will help in drawing customers attention
to companies products.
 Quality: quality is essential aspect to being stable in market. Customers are more
fascinate and loyal to the brands and industry which is more attentive to quality aspect
Warren equipment is specially careful with quality measures to obtain competitive
advantage in industry. To Drawing customer attention and to make more loyal
customer, the company is taking special cautions in supply qualitative tools and
equipments.
 Productivity- productivity of a company is directly associated with the morale of
employees. If employees of the company are happy and if their moral is high,
productivity of the company would be relatively high. If employees are more cheerful
and bliss they would be more productive. Company can enhance employees
performance and efficiency by training and development activities. Career planning and
development activities helps employees to realising and achieving career goals.
Discussion of continuous improvement as a philosophy and describe the Lean principles
SIX SIGMA
Six sigma is identified as one of the most important technique which is used to enhance
the process improvement. This also helps to involve the new methods and mechanism which
increase all procedures and transactions of business. In present scenario, two types of approaches
which are DMADV and DMAIC are included within six-sigma method.
DMAIC consider various existing services which is used for developing the needs related
with customer satisfaction. Moreover, this relates with initiation of all services and products and
this also define about five state of matter through which an individual measure, modify, control
and examine all factors related with business. Similarly, DMADV is explained as those methods
which helps for analyze all innovation factors that is related with products. The main purpose of
DMADV is to implement those sections which not relates with current factors. Moreover, in
context of Warren-equipment formulates expensive products so DMADV six sigma method is
more effective for promote organization services and products.

 Define- Within this process, needs as well as wants of the customers are examined and
measured in an accurate manner. From the perspective of Warren-equipment manager
utilise different strategy for provide all services to customers in a systematic manner
because this aware individuals about technology and equipments. It also conduct
research related with customer needs and demands.
 Measure- It include the quantity of persons or customers who wants particular service
or product that are introduced by organisation. Along with this manager also decide the
type of products which are need to be focused and also its quality for satisfy the
customer needs.
 Analyse- This process analyse different issue and measures which is faced by the
management at the time of advertising and promoting company products. Moreover, it
also understand overall operation management process. In addition to this, plan of action
is induced to increase the market share among environment.
 Design- Within this process Warren-equipment design all their instruments and products
in an appropriate manner specifically, to fulfil customer needs or requirements. It helps
the management to enhance their gross revenue through implementing new ideas and
thoughts among business. It also improve organisational goodwill by inducing better
actions in company.
 Verify- The last process of organisation is to ensure that all of their products as well as
services are used by buyer or customer in an optimum manner. Along with this it also
helps for customer satisfaction and to enhance their market share by utilising all
resources in a well manner.
Justified recommendations for improvement, based on your review and critique of operations
management principles within your organization
Continuous Improvement Plan
This is essential for an organisation to adopt all technological changes and also other
important alternations which are essential for induced in the business environment. Moreover,
this also to make improvements among the quality of products in an organised manner. From the
perspective of Warren-equipment manager formulate an action plan to achieve company
objectives in an organised manner. Some steps related with transformation plan are mention as
follow:

Sources Principles Outcomes
Cost Six Sigma The manager of Warren
equipments induce the six sigma
process or procedure so this is
easy for them to perform all
functions in a smooth manner.
Also, all functional activities
among business environment is
induced to complete all task
according to decided monetary
funds.
Quality Lean Manufacturing Modern changes are required by
the Warren-equipment and this
helps for reduce the wastage
from manufacturing process of
company. Purpose of the
organisation is to provide good
quality of equipments among all
over the world and to achieve it
management implement new
ideas for make engage lean-
manufacturing in the
organisation operational units.
Safety Organisation The organisation ensure that all
information and data is secured.
So this ensure that important
information is not disclose to
third party. For this management
adopt safety system related with
manufacturing process.

Delivery Enterprise Organisation ensure that plans
and steps decided by them are
appropriate as well as effective.
This also includes different
methods especially, those which
are used for product delivery and
also to arrange resources and
machines in an organised
manner. On the other side,
reduce of wastage is also
controlled through delivery.
Advantages of Six Sigma
 Six sigma facilitates numerous gains which increase the sales, stock value and increase
customer satisfaction level by offering good quality of products.
 The approaches of six sigma enhance value and also the outputs of business. For this
management ensure that their supply chain operations results towards enhance of
customer satisfaction level.
 To minimise the waste six sigma approach is used by organisation because it aids to
identify the variance before engage of production activities.
Disadvantages of Six Sigma
 Time-period to engage six sigma in the organisational process is too long so sometimes
this is complex for management to wait for a long period.
 Statistical data and information is required for induce the six sigma approaches. It also
refers that sometimes data relates with variance systems. Therefore, as compare to other
approach six sigma is a costly and time consuming process.
With review and understand the continuous improvement plan this is understand that an
organisation formulate effective plans of actions. It helps an organisation for analyse and
evaluate all issue and difficulties faced by management. Furthermore, the main role of
continuous improvement plan is to deliver and provide high quality of products to customers. In
addition to the Warren-equipment organisation management follow both six-sigma and lean-

manufacturing for present company actions because it helps them to maximise company
performance. Also, cost of products is controlled by the management through manage all
products in an internal manner. It defines that inventory management principle perform an
important role for reduce the overall warehouse cost as this helps to manage the inventory with
more efficiency.
CONCLUSION
From the basis of above report this is concluded that operation management plays an
important role for an organisation to convert the raw-materials into finished products or services.
Along with this operation management process is induced by the organisation for improving the
overall productivity of business. Each organisation follow different operational management
process and it aids management to convert raw-materials into the good quality products.
Moreover, report also conclude that technology perform an important role to enhance the
services and capabilities for improve and manage work analytics of business. In the last,
continuous improvement plan is developed to match the company goals and objectives in an
effective manner.

PART 2
Project Title
The project is based on offering and providing healthy and good quality food to their staff
members who are engaged in the process of business environment. Therefore, the title selected
for this report is “COOKING WITH CHOICE”.
Overview of the case study
Warren-equipment organisation offer their products which are related with oil and gas,
agriculture industries, construction related activities, etc. The main focus of organisation is to
enhance the number of customers who are engaged in company operations and along with this
there are two main objectives related with organisation are also included and this engage towards
the reduction of staff from company premises in the time of lunch break. The next objective of
organisation is to develop healthy life-style for the staff-members in order to reduce and
minimise the workforce absence. Overall, the focus of project is to provide the healthy food to
their staff-members for engage and induce better food process in organisation premises. This aids
individuals for cook food among houses according to working environment that is good and high
in quality. On the other side, project is focusing for introduce and offer new varieties of healthy
food because this engage more staff-members to engage in new project. Also, cooking with
choice project success is depend on delivery of healthy food.
Explanation of each stage related product life-cycle
With provide better services to the organisation is able to perform their work and projects
in the decided time-period. In the current scenario, an organisation face intense competition so
this is important for management to induce effective services because it aids them to survive
within the market. Also, sometimes there is a rise within rapid section and due this it create
difficulties for survive among market. Moreover, better products and services helps the
management to maximise the profits. Some of the certain levels related with PLC are mention as
below:
 Project Initiation- It is identified as the first stage of PLC in which manager estimate the
orientation of customers in order to design all products according to the need of
customers. From the perspective of Warren-equipment the main focus of organisation is
to offer large equipment as well as machines that are related with on-site construction

activities and this also refers most of them are complex to induced. Moreover, manager
induce certain steps to increase overall organisation growth and development through
implement of appropriate plans. In addition to the project initiation stage management
analyse the external environment as well as demand of business for start the overall work
through decided strategies.
 Project Planning- This is identified as the second stage and within this manager are
responsible for implement some new policies in organisation in order to accomplish
better growth opportunities among future. Within this stage Warren-equipment focus on
certain levels specifically, with those that relates with legal procedures. Furthermore, it
also demonstrate all statements and preferences according to the decided knowledge like,
Warren-equipment management follow the leading style that helps to perform all task and
assignments in an easy manner. The time-period for decided project planning and it's
implementation is three months. In context of manager, management is focused towards
the develop of style that is induced among all departments.
 Project Execution- Within this stage manager and authorities of the organisation
examine or understand all those strategies that is used to achieve decided goals in
minimum time-period. Along with this by implement of creative ideas and innovation
factors manager make appropriate plans to serve customers in a better manner. In simple
terms, project execution activities test the food products as well as their quality that is
offered by them to the engaged workforce who work in the internal workplace. This
include improvement among existing plan and strategy to complete task with current
updates.
 Project Closure- In this stage, project finally closes and it also demonstrate the overall
growth of organisation. Along with this by providing the safe and healthy food
management considered towards increase the health of workforce. For this organisation
consider that satisfaction level of individual is improved by offering the better quality of
food to them. This stages is utilised by Warren-equipment to handle and control the food
workers in order to satisfy their needs through preparing foods at the working sites. The
crucial in project closure stage that all documents are arranged in a systematic manner for
keep record of all changes.
GANTT CHART

Gantt chart are mainly used among the project management and this is one of the most common
and popular way of demonstrating activities such as event, task, actions, related with project.
Among the left of chart all activities which are performed in organisation are recorded and also
the time for complete of each activity is recorded. In context of Warren-equipment each activity
is useful so Gantt chart represent bar, the length and position for understand the start date and
end date of project. Furthermore, Gantt chart also demonstrate the schedule of each activity and
this helps for completion of work in an organised manner and also in decided time-period.
BUSINESS CASE

Vision and Objective- Warren-equipment formulate the vision and objective and it is to
provide healthy and safe food to workforce who are performing their roles in business
environment. It helps the workforce for enhance customer and employees satisfaction by
motivating them for accomplish organisational goals and objectives.
Executive Summary- Warren-equipment organisation is preparing food among their
houses specifically, within working environment by initiating a project related with Cooking
with choice. It aids to satisfy the food related demand and also helps organisation and engaged
workforce to save their time and money that they invest for going out to fulfil their lunch
requirements.
Resources- Major resources which is required for the formulation and implementation of
plan are human, time, machine, good quality of ingredients, etc. This aids management for
complete all projects according to the decided plan activities.
Cost- The estimated cost for development of project is around about £7,000 and this aids
management to perform work according within decided budget.
Advantages
 One of the major benefit related with start of cooking with choice project is to ensure that
employees time is saved by arranging them food among houses premises. Also,
authorities of Warren-equipment deliver good and healthy food that improve and develop
healthy life-style for workforce. This also maximise the productivity and profitability of
business as due to healthy life-cycle there is less absenteeism of individuals.
Work Break Down Structure
With the formulation of work break down structure Warren-equipments delegates or
divide their work into small steps and task. It results that manager and workforce are able to
accomplish the decided objectives within minimum time-period and also, as per decided budget.
This is defined as one of the core step related with project management. Moreover, it is engaged
with motive of make a project large. Also, authorities of Warren-equipment break project into
several relatively independent single units, content, easy accounting work units, etc. for
completion of project according to comprehensive project management.
Analysis of the tools and project methodologies
 AGILE METHODOLOGIES- It is explained as a structure that is adaptive in nature
and this relates with both planning and managing of business. Moreover, it provide

various benefits to the individuals such to detect and fix unexpected problems and issue.
With this Warren-equipment management complete their work by introduce and
implement essential changes in business.
 Rational Unified Process- Within this process different stages such as construction,
inception, elaboration and transitions etc. are engaged. It is explained as a framework that
helps to gain user feedback related with different development stages. Warren-equipment
utilise the stages related with previous feedback in order to monitor work and also to
define factors which improve efficiency of company.
 Project Leadership- With maintain proper leadership among the organisation this is
easy for management to encourage and motivate the workforce for complete their work in
a systematic manner. Like, Warren-equipment food project cooking with choice is
formulated with motive of engaging healthy life-style among workforce.
Analyse the rationale for the project methodologies, tools and leadership within the PLC for the
project
With contrast to all services it becomes easy for management to complete their task
according to decided performance and achieve them properly. Project methodologies perform an
important role because this helps in completion of task according to decided structure. Moreover,
management undertake various benefits to detect all issue within project like. rational unified
process is induce because this helps for construct right development stages.
Effectiveness of PLC within application of project using appropriate models and concepts
Performance Management- An organisation monitor and control the overall performance
through record and track their performance. This also identified those members who are working
hard for perform their roles and responsibilities. Also, it encourage the staff-members by
motivating them through offering monetary rewards. In addition to this, management also
encourage other workforce for achieve their goals by demonstrating their performance card and
it work as an advantage of performance management.
Disadvantage of performance management is that this is time-consuming because large number
of workforce is engaged in the organisational process. So it is complex to record all time
performance of the workforce.
KEY PERFORMANCE INDICATOR

This is explain or describe as those quantifiable measure of performance which are
related with particular objectives. Their are various indicators related with project and it include
the REVENUE GROWTH and it include all organisation revenue that is related with
profitability and success of organisation. From the perspective of Warren-equipment one of the
most common method to manage performance is customer and employees satisfaction. It results
for increase the organisational performance. MINIMISING EMPLOYEE TURNOVER is also
managed and controlled through the use KPI methods. It results that the organisational
operations as well as projects are maintained appropriately through formulating positive work-
environment at the workplace.
Monitoring and evaluation of project is conducted through execute of an appropriate plan
and within context of current project. The main focus of organisation is to deliver or provide
healthy food to the staff-members. Manager of the Warren-equipment are responsible for
manage all task so they monitor organisational performance within constant manner. This results
that manager manage all task through complete the decided task with arrange of project. In the
context of Warren-equipment management focus on all those factors that helps to identify key
issue related with business. This is because that management is considered towards the
implement of all strategies in an accurate manner with motive of accomplishing organisational
task. From the perspective of health and safety food this is considered that workforce
productivity is maximised by encouraging them to adopt healthy food. It enhance satisfaction
among workforce and also retain them in organisation for longer period.
Importance of validity and reliability- The term reliability refers to those degree by which
an individual score consistent results from one user to the other. Similarly, validity is also
important because with this degree management understand meaningful and useful scores related
with test taker. Moreover, it is also important for management to make meaningful influences
because by use of validity degree an organisation achieve their objectives in a successful manner.
PHASE OF PLC
There are four phase relates with PLC and it start with initiation stage and in addition of Warren-
equipment the major focus of company is to induce appropriate leadership style and with this
authorities motivate workforce for adoption of all those factors through which individuals are
focused to adopt healthy life-style and food. Further, this steps are consists in initiation phase.
Next stage relates with planning phase that is used to formulate and create innovative content

related with operations of business. Similarly, execution phase is conducted and in this
management arrange the monetary amounts for induce of all strategies which are decided among
planning phase. Last, step relates with closure stage and within this goals and objectives of the
organisation are achieved.
Theories, concepts and models in the PLC will differentiate between large and small-scale
projects
Projects perform an important role for an organisation because this aids the management
to complete their work with decided approaches. But all projects are not same and with
understand of performance management system management analyse all values which helps in
completing the project according to decided approach. Small and large project is also
differentiate on basis of Key performance indicator concept because it leads employees to
manage work in a manner that work with analyse of work-environment.

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