Operation and Project Management: A Review of Next PLC

This report provides a review and critique of the implementation of operations management principles within Next PLC, including the use of Six Sigma methodology and Lean principles. It also includes a continuous improvement plan based on the review and critique of operations management principles within an organizational context.

Operation and Project
Management

Contents
INTRODUCTION...........................................................................................................................3
TASK...............................................................................................................................................3
Part 1................................................................................................................................................3
The introduction of selected organization.......................................................................................3
An decryption of operation vs. operations management.................................................................3
A review and critique of the implementation of operations management principles within your
chosen organization.........................................................................................................................4
Review and critique the implementation of operations management in relation to six sigma
methodology and lean principles.....................................................................................................7
Prepare a continuous improvement plan based on the review and critique of operations
management principles within and organisational context..............................................................8
Analyse the effectiveness of a continuous improvement plan using appropriate theories, concepts
and models.....................................................................................................................................10
Apply each stage of the PLC to a given project, producing necessary documentation for
completing the project...................................................................................................................10
Business case.................................................................................................................................11
Analysis of project tools and methodologies utilised....................................................................12
Review and critique the effectiveness of the PLC in application to the chosen project................12
Critically analyse how to use of appropriate theories, concepts and models in the PLC will
differentiate between large and small scale projects.....................................................................12
CONCLUSION..............................................................................................................................13

INTRODUCTION
The operation management is refer to one type of business practices which is highly
important for organization to run their functions smoothly. The major role of this department is
to convert the raw materials in to complete product. But project management is defined as
application of various methods, process, experience, knowledge and skills which is beneficial for
company in aspect of completing the project successfully in prescribed time. It is basically
compressed into various stages which includes planning, initiation, and execution, monitoring
and closing of project. Here the chosen company is Next PLC which is established in 1864 and
the company was established in United Kingdom. This organization is dealing with various types
of products which includes footwear’s, grocery items, clothing etc. The report will covered
introduction of chosen organization, an explanation of operation vs. operational management. It
further covers a review and critique of the implementation of operations management principles
within your chosen organization.
TASK
Part 1
The introduction of selected organization
Company Next PLC is a highly popular brand in United Kingdom and this brand is
providing their services and goods to consumers internationally. This firm is facilitating all types
of products and services to their users according to their wants and desires which includes home
appliances, footwear, clothing etc(Xu, 2021, August). It is the largest retail based company in
aspect of generating revenue because of using highly qualified employees. Due to facilitating
wide range of products the reputation of company is easily maintained in market for long time.
The organization is also providing high employment at global level in around 41574 people.
An decryption of operation vs. operations management
The operation in company is defined as those type of activity where organization is
engaged on regular basis regarding enhancing their revenue and value at maximum level. The
major reason for carrying different activities by company is to sustain their profit in market
effectively. The different types of functions which are carried by firm in their business are
manufacturing, accounting, marketing and so on. Due to the effective use of these type of

functions company easily achieved competitive and other advantage in market within short
duration.
But operations management is defined as management of whole activity and employees
of organization. The main purpose of operations management is to converting the raw goods into
finished product and also for train the employees in effective manner. Due to providing effective
training to workers they are able to provide high quality products and services to customers in
long time. It is basically one type of practice which is adapted by firm for maintaining the cost
and also for increasing their portfolio effectively.
A review and critique of the implementation of operations management
principles within your chosen organization
The operational management is basically one type of process which is used by the organization
for ruining their day to day activities in business effectively. The main purpose of utilizing
operations management is to use of various resources within company which includes
machinery, workers raw, goods and others in efficient way. With help of various resources
company is able to deliver quality service to clients in long term. The various principles which is
used by company are described below -
 Reality – Here management is concentrating on all types of complexities which is
harmful for growth of company. Large problems are totally opposite to smaller methods
which is a part of issues. In context to Next PLC, higher authority is needed to
concentrate on development and training of workers in each step of company and those
steps are top, middle and lower level management(Halim, 2019).
 Organization – In this stage all types of activities and practices are interlinked with each
others. In respect of Next PLC, management of manufacturing unit are adapted with
filters which help in decreasing the erosion and chemical during the time of conducting
production process. It is also beneficial for managing plant and factories in good
atmosphere. In manufacturing unit regular checks are done on regular basis and due to
this the problems are identified in time.
 Accountability – This principle is showing the members of company who are highly
responsible for managing the operations. The manager of organization must have checks
and balances to accountability. In respect of Next PLC, authority is required to provide
advanced training to their workers in every step and keep effective monitoring on them at

the time of their job role. In order to improving the effectiveness of employees in their
job Next PLC need to made separate department for training.
Six sigma methodology -
The six sigma is refer to a combination of different tool and techniques which is
beneficial for company in aspect of improving each stage in the procedure of six sigma. In this
process quality control is used by company for reducing various types of defects in goods and
services. The method which comes in the category of six sigma is DMAIC and it stands for
define, measure, analyses, improve and control(Li, 2019, May). In respect of Next PLC it is one of
a multinational brand and they are following this method which are described below -
 Define – In six sigma it is started with the approach of consumer centric and according to
user point of view different types of problems are defined in the business. In context to
Next PLC the company is targeting specific users whose age is belongs in between 20-46
because only those type users are identical regarding price, quality and choice.
 Measure – It is used for solving various types of issues which are occurred in numeric
terms. The competitor of organization attracting huge consumers because of sales in mid
year and due to this the profit of organization are highly effected. In context to Next PLC
they are started to facilitate discount offers in their services and goods which leads to
enahnce their customer base in large number.
 Analyze - It is a third step in six sigma and in this step strategy or product are evaluated
by firm for knowing their effectiveness and efficiency in market. f the company fulfilled
their expectation effectively with help of various resources and strategies which are used
by them, then they easily enhanced their success and growth in market for long time.
 Improve - As this an step and this is also known as the process and this can also impact
in the business performance and this can make the right solution and this also lead in the
identifying and executing the business functions. This can also impact in the level of
employees and this is based in the different situations and this also has different
departments and this can also lead in making the strong solution and this can also solve
the issues of the business and this can also increase the sales of business and this also
leads in increasing the level of profit and this can make the effective market growth in the
business(Wan, and Yu, 2021, August).

 Control – This is known as the last step and this can also be used in the procedure of six
sigma and this is determining all the aims and goals of the business and this can also be
measured by the analyzing all the procedure and steps which is performed previously and
this can also be done by using various strategies and tools in business and this can also
help in the quality management of business and this can also help in gaining the long
term profit in business.
Lean principle
As this is the way and the step as this is basically dependent on the methodology and this can
increase the level of productivity and the better performance in business and this can also reduce
the wastage in the business and this can make the company profit and can help in accomplishing
the goals in business and this also gain various benefit in business and this can also be falcate as
per the organisation and this can also be done by forming the principles in the business and this
also has various types and this can also fascinate the operational cost of business and this can
enhance the quality management of business and there are various principles which is used in
business for reducing the wastage and this is described as follows(Xilin, and Tao, 2018).
Value: AS this indicates the demand and the requirements of the customers and this can be for
the specific product and this also involves various elements and this involves fulfilling he desired
requirements of business and customers and this also impact in the pricing of the business as
Next PLC is managed by the top management and this can also increase the value of customers
and the serving product and services.
Value stream: As this is an principle in which the value of the product is being analysed and
after this all the steps is being mapped effectively and this can also impact in the better
production and the delivery off the products and services to the end customers and this can also
verify all he actions in the business for their effective growth and development in business and
this can also lead in the better change of the business and in an appropriate rates and this is done
by the top management of the business for the better expansion and growth(Berry, 2022).
Flow: As this is the process which ensures the smooth functioning of the stages and this can also
make the effective use of resources and the cost of business as with the smooth flow of business
this can also lead in gaining various advantages in the business and maintaining sustainability in
the business and this is the best manner to analyse the perfect market growth in business.

Pull: As this is an principle which can enhance the flow of business and this can also lead in
gaining various benefits in business as this is done with the helps of top management in business
and in Next PLC all the top managers loo after the processing of the last product and this can
maintain the quality oriented predict in business and this can also help in the effective
management.
Perfection: As this also comes after lean process and this is also highly important in business as
this is increasing the workplace environment and this is also leading the change in sureness and
the thinking for enhancing the culture of business and this can also lead in improving the
production process and this can make the use of right skills and knowledge in the right
department effectively(Dulvy, 2019).
Review and critique the implementation of operations management in relation
to six sigma methodology and lean principles.
As this is having an huge role and this can make the business serve the best quality oriented
products in the business and this can be done by implementing various changes in business and
this can be done by using the tools and techniques for the effective results in business. As this
also lead in the better performance in the business an can reduce the impact of the business and
this can also fulfil the aims and objectives of the business and this can also help in analysing he
business process in an effective manner. As this can also increase the durability of the business
and in an effective manner by using six sigma and this can also lead in the better profit and the
increasing level of profit(Selishchev, and Oleinikova, 2021).
AS these are the learning principles and this can also be differ with the guidelines and this can
make the effect in the training system and this is also researches that an effective training can
help the business to be determinant and this can also make the effective use of the stations and
can make the employee work quicker. AS this can also lead in analysing he advanced training
given to employees and this can be done by using various equipment’s and this can make the use
of recourse in and effective manner and this can also lead in reducing the cost of the business.

Prepare a continuous improvement plan based on the review and critique of
operations management principles within and organisational context.
Continuous improvement plan
As in an business it is important to manage each and every operational and the functional
management and this si required to be done in an effective manner and this can also make the
activities of the business effective as this also involves various kind of the issues and the
devotions in the business. AS in Next PLC the managers are effective aware of the management
system and this also involves various strategies and tools for overcoming the deviation and the
risk and this can also done by managing the cost of the business which can reduce the losses in
the business and this can also impact in the continues improvement in business and this can also
identify various factors in business and can impact in the expansion and growth effectively.
Sources Principles Outcome
Quality Lean impact on manufacturing As in next PLC everything is
managed for enhancing the
quality of business products
and this can make the
effective relationship in
business and this can also
impact in the long term benefit
and this can also increase the
loyal customers and can
impact in the high durability
and reliability.
Cost Development of supply chain
management
As Next PLC produces the
latest trends and the
fashionable clothing’s and this
has the huge requirement of
raw materials in business and
can also lead in reducing the
cost of business and this can

also make the dominating
nature of the business essential
cost and the management is
done with the supply chain for
increasing he profit level of
business(Banerjee, Ray, and
Ghosh, 2019).
Delivery Organisation As Next PLC can work
effectively and efficiently in
collecting the data and this can
also possible with the top
managers of the business and
this can also lead in the high
relationship and the
communication channel of the
business and this can also
builds the employees
confidence effectively.
Safety Changing fundamentals As in a business there are
various measures which can
work in the business and this
can also develop the positive
working environment in
business and this also gives an
positive output to the business
and this can also fulfilled long
term goals of the
business(Gao, and Liu, 2019).

As per the management level of the business each employee is required to be high knowledge
and educated in the business and they should also hold the power of emphasizing the workers of
lower level in business and this can also solve the business risk and problems effectively and this
can also lead to the continuous improvement to the business. AS six sigma is manufacturing
various approaches and this is adopted by the Next PLC and this is also building the effective
quality of business and this is also leading to the high quality product and services.
Analyse the effectiveness of a continuous improvement plan using appropriate
theories, concepts and models.
This has analysed in the business as an improvement plan is made for the continuous
development and this can also identify all the needs and requirements of business and can benefit
the employees. As this can also be done by using the tools and techniques of business and this
can also fulfil the effective job responsibilities in business and this can also make the employees
more responsible. As this also increase the coordination of business and this also increase the
quality of the products and this has also increased the customer base of business. As this can
focus on the overall growth and management in business and this can also help in the expansion
of business and at the large scale(Leung, and Kwok, 2019).
Apply each stage of the PLC to a given project, producing necessary
documentation for completing the project.
The stages are described below.
Initiation
This is known as the first stage and in this business and midland manager mainly focuses on the
training and development program and its main purpose is to make the right movement with the
adoption of CSR in business and this can also increase the goodwill of business and this is also
leading in increasing the workers and the training is making the employees learn about various
factors in business(Kupila, 2020, May).
Planning
As this is an important stage and part of business as this can make the plan of execution and this
can be done udder various policies and legal terms as this can lead in the effective development
in business. As this also leads in increasing he standard of living and this is leading in managing

the frame in business and this can be done by adopting various business forms in managing the
aims and objectives of the business in an effective manner. As this can also build the business in
an effective form.
Execution
In this phase all the developed planning and strategies is taken into work and analyse that if it is
able to fulfil the business aims effectively or not as this is done for enhancing the productivity
level in business and this can also fulfil the strategies of business can increase the level of
communication in business(Ji, 2021).
Closure
This is the last step in the project cycle and this is helping he business in an effective
implementation process and this can also increate opportunities in business and this can lead in
increasing he goodwill in business for gaining various benefits in business in an effective
manner.
Gantt chart- As there are various techniques and the models which is used y the business and
this can impact in the relationship of the project and the social and environmental relationship
and this chart is forming for increasing the time period and this is also making the people
effectively and is made by the managers and this can also lead in executing all the project plan in
business in an effective manner(Quade, 2022).
Business case
As in Midland a new campaign is being launches and this is basically for the decreased
movement of the employees in business and this can also lead in developing the personality
accordingly and fulfilling the CSR and this is conducted for increasing the level of productivity
in business. As this has the goal of satisfying the employee’s and this can also lead in enhancing
the lifestyle for the better revenue growth in business(Zheng, and Dong, 2022, January). As this
also has the caution of introducing the training and development program and this can also fulfil
the satisfaction level of the business. As this also impacts in the cost of the project and this is of
purchasing f the hardware’s and software’s. AS this is also benefiting it for increasing the
customer base of the business.

Analysis of project tools and methodologies utilised.
As in an business there are various tools and the leadership styles in business as this helps in
developing he strategies and the strategic plan of business and this is done by the top
management and this also leads in building he positive relationship and this also has its
advantages as this is involving he fact that employees are learning form the better understanding
of business and this can also improve the quality of business and this is done in an effective
manner(Benslimane, 2021).
Review and critique the effectiveness of the PLC in application to the chosen
project.
AS with the campaign managers of the business leads better development and this is also
increasing the level of sustainability and this is also enhancing the rate of business and proving
the better and standard living and this is also making an positive impact in the employees and
their production level and this can also benefit the business in gaining various
advantages(Beagley, 2022). AS in all the stages the employees has worked with their fullest for
gaining the competitive advantage and this also lead in increasing ether performance level and
this can be done by the democratic leadership style followed by the business.
Critically analyse how to use of appropriate theories, concepts and models in
the PLC will differentiate between large and small scale projects.
As this is the analysation of the project and this can help in models and this can also procedure
and this can also beneficial and this can be done in an effective manner and this can also lead in
risk and issues in business and this can also build up the risk in business and this can be managed
by the management. As this can also follow the stages in business and this can also make the
implementation and this can also make the effective quality of product and services and this can
also benefit in the long term benefit(Meyer, 2019).

CONCLUSION
This report has concluded that in the operational management and this can help the business and
this can also lead in smooth flow of management and this can also be used in various principles
and this can also increase the management process. As this can also increase the application and
this is also increasing the experience and this can also make the effective implementation and
this can also be done by implementing the continuous improvement and this can also make the
effectiveness in the business and this can also impact in the business and this can also make the
model and the effectiveness of business.

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