Operational Impact Analysis of COVID-19 & Tech on Tesco's Departments

This report provides an operational impact analysis of Tesco, focusing on the effects of COVID-19 and technological advancements on its Human Resources and Finance departments. The COVID-19 pandemic forced Tesco to implement remote work and furlough policies, challenging HR's monitoring capabilities and impacting financial performance due to store closures. Simultaneously, the rise of digital technologies necessitates investments in employee training and technical infrastructure. A SWOT analysis further examines Tesco's strengths, weaknesses, opportunities, and threats, including brand image, financial debt, strategic partnerships, and competitive pressures. The report concludes that Tesco must adapt to these changes through effective strategies and continuous technological updates to ensure smooth business operations. Desklib provides access to similar past papers and solved assignments for students.

Operational Impact
Analysis

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
COVID-19..............................................................................................................................1
Technology.............................................................................................................................1
CONCLUSION................................................................................................................................2
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
SWOT analysis of Tesco........................................................................................................3
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................4

PART 1
INTRODUCTION
Companies have various departments which are responsible for handling different
responsibilities according to their abilities. The following report discuss about how COVID-19
and technologies have majorly impacted Human Resource Department as well as finance
department of Tesco (Sharma, Faruk and El-Urfali, 2020). The respective company is a British
multinational company which was founded in the year 1919. The company deals in retail sector
and has its headquarter in Welwyn Garden City, UK.
MAIN BODY
COVID-19
This virus emerged at the end of the year 2019 in China which not only impacted
personal lives of people but also influenced growth of many companies. In context to Tesco, the
explanation about how it has impacted its different departments is provided below:
Human Resource Department
Due to this pandemic, government of UK implemented lock-down restriction which
forced the company to grant its workers work from facilities and also furlough some of them. It
become difficult for HR department to monitor activities of employees as they were working
from different geographical areas (Bureau, 2020).
Finance Department
Because of COVID-19 the finance department of the company faced challenges to
maintain its growth and profitability. As the offline stores were closed because of lock-down
restriction which further made it difficult to keep records about how to overcome losses.
Technology
In the present time digitalisation new and advanced technologies are emerging every day
in the market. It become very essential for companies to use digital platforms to reach large
number of audiences as many people are using online channels (Ernst, 2018). In case of Tesco,
how this technological factor has impacted its different department is mentioned below:
Human Resource Department
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The new and advanced technology has increased the pressure on HR department to
appoint those employees who have knowledge about technical sector. The HR department has to
provide training and development programmes for employees of the company in order to
improve their technical abilities. Furthermore, the department also need to keep themselves
updated about technologies so that the company could reach large customer base.
Finance Department
In order to make company more advanced in technologies the finance department have to
make more investments in this factor (Gizzawi, 2021). The finance department also need to make
proper budget so that other departments could also get their amount to spend.
CONCLUSION
From the above discussion it could be concluded that COVID-19 has greatly impacted
different departments of Tesco which represents that it is very essential to make effective
strategies to run business operations smoothly. It also very important for companies to keep
updated themselves about advanced technology in present times of digitalisation.
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PART 2
INTRODUCTION
Tesco is a British multinational merchandise retailer founded in 1919 and headquartered in
Welwyn Garden City, United Kingdom. The report will cover a description of the organisation’s
strengths, weaknesses, opportunities and threats with the help of SWOT analysis.
MAIN BODY
It involves strategic management planning and technique which is used for helping a
organization to identify its strengths, weakness, opportunities and threats which are majorly
related to project planning and business competition. In context to company, Tesco aims to
examine its strengths and weakness through swot analysis and to explore more opportunities for
the company in order to pay attention to the threat that might affect its future operations (Hanafi,
and Kamari, 2018).
SWOT analysis of Tesco
SWOT analysis is an effective tool that it is used by organisations to identify their
strengths and weaknesses along with upcoming opportunities as well as threats ( Tuten, 2019).
Strength Weakness
The company’s main strength is its brand
image. The organization has won various
awards for its excellent customer’s service,
The company has suffered from a huge
financial debt in the past as could not be able to
cope up its debt as compare to its competitors
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retail and overall shopping experience and is
considered to be one of the profitable retail
formats in the world. The company receives
high amount of research and development
funds from government which it invests
carefully that makes Tesco among the leaders
in its industry. The company holds strong
financial performance across grocery sector
and is most favored by the governments where
it operates.
and due to suffering from such financial loss
the company has removed a series of products
from its supermarkets. The company has been
through certain controversies that relates its
bad image among the people (Hagan, 2019).
Opportunity Threat
The company has developed strategic
partnerships with few of the reputed companies
which acts as an excellent opportunity or the
company. The company has witnessed vast
growth opportunities in emerging market that
can be the future drivers for growth. The
growth of aging population across the world
has led to a significant opportunity for
company to grow.
The company’s competitors are its main
threats. The pricing policy of its competitors
creates a negative impact on its business
operations. The company has threats that it
may be acquired or amalgamated into the
wealthier and bigger companies that are
looking for it for a long time. Uncertainties
such as Pandemic may rise and could lead to
the potential damages to the company and its
operations (Parniangtong, 2017).
CONCLUSION
In the above report there had been an analysis of an organisation with the help of SWOT to
identify its strengths, weaknesses, opportunities and threats. The identification of potential
internal strengths and weaknesses of the company would give opportunities for its development
and growth. The report had also been explaining its threats that should be foreseen by a company
to tackle upcoming challenges.
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REFERENCES
Books and Journals
Hagan, P., 2019. Higher Business Management. Hachette UK.
Hanafi, M. H. and Kamari, I., 2018. ENT600: Kulai IOI Mall Giant Hypermarket.
Parniangtong, S., 2017. Formulating Customer-Driven Strategy. In Competitive Advantage of
Customer Centricity (pp. 113-159). Springer, Singapore.
Tuten, T. L., 2019. Principles of Marketing for a Digital Age. SAGE.
Bureau, A.T., 2020. Effects of Novel Coronavirus (COVID-19) on Civil Aviation: Economic
Impact Analysis. International Civil Aviation Organization (ICAO), Montréal, Canada.
Ernst, B., 2018. Operational Energy Impact Analysis on Mission and Sustainment Effectiveness
[video].
Gizzawi, O., 2021. Impact of COVID-19 on the operational activities of a furniture
manufacturing company (Doctoral dissertation, Instytut Organizacji Systemów
Produkcyjnych).
Sharma, R., Faruk, M.O. and El-Urfali, A., 2020. Operational and safety impact analysis of
implementing emergency shoulder use (ESU) for hurricane evacuation. Transportation
research record, 2674(1), pp.282-293.
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