Operational Plan for Training and Development in a Recruitment Company

This case study discusses about making an operational plan for the training and development in a recruitment company. The case study also focuses on the major activities that is to be taken care of the company like budgeting for the plan, setting strategies of the plan. Inclusion of communication techniques, development of the business proposal within the limited budget. The case study also deals with the strategies to be implemented for designing the plan by the company in order to meet the customer requirements and expectations. The case study also summaries the key important factors to be considered by the company followed by a suitable conclusion about the topic.

Running head: OPERATIONAL PLAN
Operational plan
Name of the student
Name of the university
Author’s note

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Table of Contents
Introduction:...............................................................................................................................2
Discussion:.................................................................................................................................2
Conclusion:................................................................................................................................3
References..................................................................................................................................4

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Introduction:
The following case study discusses about making an operational plan for the training
and development in a recruitment company. The case study also focuses on the major
activities that is to be taken care of the company like budgeting for the plan, setting strategies
of the plan. Inclusion of communication techniques, development of the business proposal
within the limited budget. The case study also deals with the strategies to be implemented for
designing the plan by the company in order to meet the customer requirements and
expectations. The case study also summaries the key important factors to be considered by
the company followed by a suitable conclusion about the topic.
Discussion:
Operation plan
The case study discusses about the operational plan to be taken care if the by the
company. The operational plan for then recruitment agency must follow the below four
aspects which are as in- (Cornes et al.,2013).
1) Setting of goals: The goals are related to the number of clients to be served by the
company and the financial milestones to be met during the particular time. Hence the
business plan should follow should a goal to react upon.
2) Target market: every recruitment company have a speciality like either engineering
and construction or management kind of job provider. They might target those jobs
salaried over $50000. Hence the target market is set according to that.
Apart from that the financial condition and appealing to the candidates are also a part of
operational plan.

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Resource acquisition;
The main resources required for the recruitment agency are as follows-
1) Proper set up of internet connection along with computer sets which will operate the
entire process (Durch and Ker 2013).
2) Persons handling tele calling jobs to provide job updates to the candidates.
3) Proper training facilities to be given to the persons.
4) Capital investment (Huang et al., 2018).
Monitoring the operational performance:
In order to monitor the operational performance of the workers the recruitment
agency must apply the below steps.
1) Setting targets for individual employees.
2) Performance measurement on daily basis (Murray et al.,2013.)
3) Performance appraisal should be done on monthly basis.
4) Skill development workshops needed to be conducted.
Conclusion:
From the following case study it is to be concluded that the recruitment company can
take good initiatives in order to meet the customer demands. Since currently the demand for
the recruitment agency has been increasing day by day. Therefore the company have decided
to open new branches in Adelaide and Sydney. Hence the company must include proper
personnel’s in order to meet the customer demand by providing continuous updatation about
the job vacancies and getting the customer feedback by improving strategic decisions . Hence
it will be a good sign for the company to improve the operational plan and programme of the
company in the upcoming days.

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References
Cornes, M., Manthorpe, J., Moriarty, J., Blendi‐Mahota, S. and Hussein, S., 2013. Assessing
the effectiveness of policy interventions to reduce the use of agency or temporary social
workers in England. Health & social care in the community, 21(3), pp.236-244.
Durch, W.J. and Ker, M., 2013. Police in UN Peacekeeping: Improving Selection,
Recruitment, and Deployment. Providing for Peacekeeping, 6, pp.1-42.
Huang, G.D., Bull, J., McKee, K.J., Mahon, E., Harper, B. and Roberts, J.N., 2018. Clinical
trials recruitment planning: A proposed framework from the Clinical Trials Transformation
Initiative. Contemporary clinical trials, 66, pp.74-79.
Murray, D.M., Katz, M.L., Post, D.M., Pennell, M.L., Young, G.S., Tatum, C.M. and Paskett,
E.D., 2013. Enhancing cancer screening in primary care: rationale, design, analysis plan, and
recruitment results. Contemporary clinical trials, 34(2), pp.356-363.