Operations and Information Management

Running head: OPERATIONS AND INFORMATION MANAGEMENT
Operations and Information Management
(CC Music)
Name of the student:
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Author Note

OPERATIONS AND INFORMATION MANAGEMENT
1
Reflection on individual contribution to the online discussion:
Various articles and papers have been useful for relevant topics. They are listed below.
Aoki, Y., Washizaki, H., Shimura, C., Senzaki, Y. and Fukazawa, Y., 2017, May. Experimental
Evaluation of HoRIM to Improve Business Strategy Models. In International Conference on
Computer and Information Science (pp. 43-56). Springer, Cham.
Avery, J., Jerez, A.M. and Steenburgh, T., 2016. HubSpot: Lower Churn through Greater CHI.
Baldassarre, F., Ricciardi, F. and Campo, R., 2016. Business Process Management As a Strategy to
Implement Organizational Innovation. Journal of Emerging Trends in Marketing and Management,
1(1), pp.292-301.
Demil, B., Lecocq, X., Ricart, J.E. and Zott, C., 2015. Introduction to the SEJ special issue on
business models: business models within the domain of strategic entrepreneurship. Strategic
Entrepreneurship Journal, 9(1), pp.1-11.
Geissdoerfer, M., Bocken, N.M. and Hultink, E.J., 2016. Design thinking to enhance the sustainable
business modelling process–A workshop based on a value mapping process. Journal of Cleaner
Production, 135, pp.1218-1232.
Jenkins, W. and Williamson, D., 2015. Strategic management and business analysis. Routledge.
Lehmann, C.F., 2016. Strategy and business process management: Techniques for improving
execution, adaptability, and consistency. Auerbach Publications.
Leinonen, M., 2017. Facilitators and impediments in the adoption and implementation of the
HubSpot marketing automation system.