Operations and Project Management

OPERATIONS AND PROJECT
MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................3
P1 Brief explanation regarding operation management principle used within organization.......3
TASK 2............................................................................................................................................5
P2 Formulation of continuous improvement plan. .....................................................................5
TASK 3............................................................................................................................................9
P3 About application of stages of project life cycle....................................................................9
TASK 4..........................................................................................................................................11
P4 Review & critique effectiveness of project life cycle within the organization.....................11
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Operation management is part of management approach which is implemented by
manager for manage their business operations in effective manner in order to attain competitive
business advantage by improving performance and quality of products. For understand the
relevance of operation & project management Norton Motorcycle Company has been take. It is
Birmingham based organization which parent company is TVS. This organization run business
since 1898 it is famous for manufacturing bike within the UK. This report includes,principle of
operation management , relevance of continuous improvement plan. And use of project life cycle
in order to implement new project within the organization.
P1 Brief explanation regarding operation management principle used within organization.
Operations: The term operations is define as activities and business actions which help
in run business organizations. It includes all the activity which is related with production, and
distribution of products.
Operation management: It is systematic procedure of planning, organizing &
controlling of production or manufacturing or distribution services of business organization.
The main purpose of this approach is to cover organization input into output in effective manner.
Manager of Norton Motorcycle Company (Correa-Florez, Gerossier, Michiorri and Kariniotakis,
2018).
Principle of operation management:
Six Sigma: This principle is focused on the base is that organization for improve its
operation effective need to implement Six Sigma which is based on the concept is that
organization need to focus on requirement of customer and on the basis of that they need to cut
throat activities which are not relevant for them this will useful in remove variations.
Lean principle: This principle is related with define how effectively organization able to
produce their products, for this purpose they need to recognize value of their customer, map their
perception and demand as well as create a flow for formulation of product on the basis of
demand of customer and established a pull to give their 100 % in order to improve operations
with changes of time period.

Reality: Management department of Norton Motorcycle Company , use this method in order to
focus on reason of arriving of problem they analysing cause not only technique which are the
reason of low quality of production.
Organization: Business organizations reed to focus on that every department and
activity of planning , production and distribution of goods are related with each other , thus
management department need to formulate strategies which help in easily interrelate activities of
all business departments.
Humility: Operation management is generally based on improvising performance of
business operations activity by eliminating human errors, Thus organization on the basis of
finding errors of human being needs to change their policies.
Success: There are different definition and meaning regarding with success, however an
organization is valued at successful when they are able to complete and fulfill all the requirement
of customers by making the happily and satisfied.
Accountability: It is essential to implement this principle during the time of running
business operation as each department and manager must be liable regarding the work and for
fulfilling their responsibility. This principle help in find out the real culprit of failure of business
operations and control issue related with internal coherence within the Norton Motorcycle
Company .
Collaboration with customers: Management department need to follow the principle is
that they on the basis of finding requirement customers, formulate policies for build strong
connection with them to maintain long term sustainability in the market environment.
Change: The term change is relevant and essential for every organization, thus management
department of Norton Motorcycle Company, focus on analysing change in market environment
and on the basis of that they mould a their products to maintain interest of their target market
customers within the organization (Hai, Xiaojian, Ke and Bin, 2019).
For implementation of all these principle management department of Norton Motorcycle
Company m require to follow some steps which are define below:
Identify operation efficiency: Organization needs to recognize efficiency level of
organization which help in run business operations in smoothly manner. Management
department of Norton Motorcycle Company on the basis of measuring each department 's level
of effective able to implement principle of operation management within the organization.