Operations and Project Management

OPERATIONS AND
PROJECT MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Data silos in LTR........................................................................................................................3
Internal communications' analysis of LTR.................................................................................5
Email replacement project...........................................................................................................7
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

EXECUTIVE SUMMARY
In order to manage the performance of workers as well as departments like operations
administration etc. organizations in recent time has utilized varied systems, technologies and
approaches. Luton Town Residence has implemented Slack system in replacement of email,
which helps to manage large volume of email sending and receiving in systematic manner.

INTRODUCTION
Operations & project management deals with approaching daily and strategic venture
problems systematically and effectively. They conduct varied attempts to handle planning,
organizing, monitoring, controlling and motivating workers performance which enable a brand to
achieve set business aims. Project and operations department in order to gain desire outcome has
used varied types of information systems. The current study will be based on Luton Town
Residence, which falls under list of leading housing association in Luton, England. The study
will explain data silos term in context of LTR and internal communication analysis of company.
Furthermore, it will justify email replacement project.
MAIN BODY
Data silos in LTR
Data silo is a process of data collection for which only one person in a company is
responsible. It is not fully or easily acceptable by other groups in organizations (Liu and et.al.,
2020). It may outcomes from many factors such as cultural; animosity or rivalry between two or
more departments may cause those workers to keep data from each other more than working
together. It impacts management practices and stakeholders performance in two different
manners such as positive and negative.
Loutob Town Residence is the best housing association in the England, they provide
accommodation services to single young people, mothers and other people in term of offering
hostel rooms and transitional flats (Schneider, 2020). Firm adopt data silos concept to protect its
services users from any major issues which may impact their physical and mental health in
negative manner. Company has adopted this technique and implement in entire business
practices in term of divided departments for supported and general purpose housing. LTR
divided the accountable to each department in context of protecting and preventing younger
people and mothers personal data from each other.
Within organization, each group is responsible to use separate system to track and protect
information within functional areas. For example, facilities maintenance team utilized 360 cloud
based system to manage their facilities in systematic and appropriate manner. Furthermore, just
like this section, consumer services team is also responsible to keep data for each of four housing