Operational Management and Project Management INTRODUCTION 1 PART 11

Operations and Project
Management

Table of Contents
INTRODUCTION ..........................................................................................................................1
PART 1............................................................................................................................................1
1. Introduction to chosen organisation. .....................................................................................1
2. Explanation of operation vs operations management ..........................................................1
3. Implementation of operational management principle within Sainsbury's plc. ....................2
4. Analyse the extent to which operation management meets the requirement of an
organisation. ...............................................................................................................................3
5. Continuous improvement and lean principle..........................................................................4
6. Continuous improvement plan................................................................................................5
Recommendation.........................................................................................................................6
PART 2 ........................................................................................................................................6
A. Project Life Cycle ..................................................................................................................6
B. Review and Critique of effectiveness of PLC .....................................................................11
CONCLUSION .............................................................................................................................12
REFERENCES................................................................................................................................1
.........................................................................................................................................................2

INTRODUCTION
Operation management is the conversion process that transforms input into output in the
form of finished goods and services as well as it is the set of activities which create value to the
brand image. Along with this, operational and project management has interrelationship as
project has unique and temporary whereas operation is ongoing and permanent with insistent
output (Baird, Jia Hu and Reeve, 2011). However, project and operation management meet at
various points like during life cycle of product and service in developing or changing goods and
to improve operations or product development. This report is based on Sainsbury's, which is the
largest chain of super market in the United Kingdom with around 17% share of supermarket
sector. This report covers roles and importance of operation management along with its several
principles for attaining high productivity, It also include the concept of continuous improvement
in an company's operational functions. Moreover, it involve project life cycle with business case,
project plan, WBS structure and many more. Finally, critical evaluation of PLC in an
organisation by applying several theories, models.
PART 1
1. Introduction to chosen organisation.
This report is based upon Sainsbury's plc which is one of the public limited company
and is the largest and famous grocery and commercial store in world, both in terms of the
number of stores and in yearly income. It is the third largest chain of supermarkets is the largest
retail of groceries. Holding company Sainsbury plc split into three divisions such as Sainsbury's
supermarkets, Sainsbury's bank and Sainsbury's Argos. Respective company was founded by
John James Sainsbury and has around 1415 shops all over UK.
2. Explanation of operation vs operations management
Operation management is multifaceted concept as it concern with planning, organising
and supervising in context of production, manufacturing or provision of services. Along with
this, it ensure the company for enhancing productivity by transforming raw material into finished
goods or services. However, operation and operational management is interconnected as it plays
a vital role in designing ad controlling the process of production of products and services. Along
with this, both functions main objective or goal is to reduce errors or wastage of products in
order to obtain maximisation of profit with optimum utilisation of resources.

3. Implementation of operational management principle within Sainsbury's plc.
Operational management pertains to the process of planning, supervising and converting
input into output as these processes ensure higher profitability and improvement of efficiency
within a manufacturing function. In case of Sainsbury's, its position in market was in challenging
point among the competitors, so it decided to adopt innovative technologies in order to gain
competitive advantage effectively and efficiently (Elbashir, Collier and Sutton, 2011). It
contains various principles which enable the Sainsbury's to achieve their organisational goal
effectively which is described below:
Reality: Operational management not only put their whole focus on manufacturing but
also put their focal point on overall business issues or problems which help Sainsbury's to
improve its productivity by taking effective decisions.
Organisation: In an manufacturing function, all the elements of operation is
interconnected as it is consistent and unpredictable by company. However, Sainsbury's should
anticipate the problems for achieving high profit.
Humility: In production function, trials and error process contains huge cost so
Sainsbury's should give importance in communicate the limitation to managers which saves time,
cost, money and enhance business operation.
Success: In order to achieve impressive and productive success, Sainsbury's put their
concentration on customer satisfaction which add value to their brand image.
Accountability: It is one of the important principle as it guide the employees to achieve
their task in an effective manner. However, Sainsbury's managers takes initiative for regular
checking of subordinate work and provide them detail information regarding their job role. By
this, workers put their best effort towards business goals (Guerriero and Guido, 2011).
Causality: Problems and issues are common term in every organisation and for that firm
should implement productive solution to eradicate those concern issues from their working
culture. Hence, Sainsbury's is proactive and reactive based on business complex issues which
helps them to build an healthy working condition within their premises.
Change: For obtaining higher level of proficiency, company should adopt innovative
ideas and ways. In case of Sainsbury's, their key principle for business growth is that they always
make use of business opportunity and acquires new or latest technology which helps them to
gain competitive advantage.