Operation & Project Management - Hennes & Mauritz

Added on - 21 Feb 2021

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Operationsand ProjectManagement
Table of ContentsPART 1...........................................................................................................................................3INTRODUCTION..........................................................................................................................3MAIN BODY...................................................................................................................................31) An introduction to chosen organisation.............................................................................32. Operation vs Operations management................................................................................33. Critique and review of implementation of operation management principles..................44. Analyse extent to which operations management of an organisation meets the requirement.................................................................................................................................................55. Continuous improvement as a philosophy by describing lean principles..........................66. Build a continuous improvement plan after reviewing and critique of operationmanagement principles...........................................................................................................77. By using continuous improvement principles and recommend to improve the operationsfunctions.................................................................................................................................8PART 2...........................................................................................................................................9INTRODUCTION...........................................................................................................................9MAIN BODY.........................................................................................................................91. An overview of the case study............................................................................................92. A description of PLC and explanation of each stage.........................................................93. How each stage of PLC applies to project by supporting documents..............................10CONCLUSION..............................................................................................................................13REFERENCES................................................................................................................................1
PART 1INTRODUCTIONOperation management is the administration of business organisation practices whichaids to create highest level of efficiency possible within a company. It primarily aims to convertmaterial as well as labour into products and services as effectively as possible in order tomaximize profitability(Ahmadi, Haddad and Loáiciga, 2015). Furthermore, operationmanagement attempts to balance out cost with revenue so that highest level of net operatingprofit is achieved. However, this part of the report is based on Hennes & Mauritz which cameinto existence from 1947. It was founded by Erling Persson. It is a Swedish multinational fastfashion clothing retailer. The outcome of this report tends to cover several aspects relating tooperation management. Comparison between operation and operation management will beanalysed. Furthermore, principles relating to operation management shall be reviewed in order tosignificantly prepare continuous improvement plan,. Lastly, stages of PLC will be considered inorder to identify its effectiveness as well as application.MAIN BODY1) An introduction to chosen organisationThe selected company for this report is H&M which is a Swedish multinational clothingretail organisation, the respective organisation is specialized in selling fast-fashion clothing forwomen, men, teenagers as well as children. The company was founded by Erling Persson in theyear 1947. Currently the respective organisation operates its business operation in 62 countriesand has around 4500 stores. Moreover, it is the second largest globe clothing retail organisationafter Zara(Aragonés, García and Montesinos, 2017). The company has good online presence,while online shopping of H&M is available in 30 countries.2. Operation vs Operations managementOperation as well as its management are both essentially for an organisation in order toeffectively achieve desired business objective. Through operation management process propergovernance within workforce is essentially maintained. Further, operation management primarilyinvolves the utilization of resources from staff, materials, equipment as well a technology. The
basic motive of operation manager is to develop and delivers products and services to clientsaccording to their needs and desire. Operations are basically the activities utilised into order toeffectively convert information into proper goods and services. It primarily includes four factorsnamely inspection, transport, processing and storage. Whereas, operation management isconsidered with focusing on creating as well as controlling business activities so thatproductivity within an organisation can be witnessed. Application of operation managementcritically helps in enhancing overall business profitability as well as productivity.3. Critique and review of implementation of operation management principlesCase Study:Currently, H&M is planning to effectively enhance its business operation inorder to increase the level of profitability. Therefore, to do this effectively the respectiveorganisation is significantly planning to expand business operation in Bhutan. This willpotentially help in enhancing its business(Badiru and Osisanya, 2016). In order to do thisappropriately proper market research shall be conducted so that the exact condition as well asdemand of people living in Bhutan can be identified. Moreover, after this identification properstrategies are made so as to capture reasonable market share under Bhutan. Further, in order tosignificant make this expansion possible proper planning as well as execution is must.Operation Management:It is a process wherein planning, organizing as well assupervising are critically involved. The prime objective of this process is to ensure higherprofitability as well as improvement of efficiency within a manufacturing operation. Whileimplementation of operation management there are several adjustments which are essentiallyadopted in order to reach strategic goals. However, there are several principles of operationmanagement which are mentioned below:Reality:Operation management basically aims to focus on overall problem rather thentechniques. This essentially because no tool can be acquired to provide universal solutionto business problems. Therefore, proper analysis shall be conducted by H&M in order tosignificantly identify the problem which may be faced by expansion.Organisation:This is one of the most important principle of operation management,which aims to significantly organise all business activities in such a way the desiredbusiness objective can be effectively accomplished(Gurin and Persiyanova, 2017). Withregard to H&M all the elements shall be consistent and predictable in nature. Therefore,strategies might be made by H&M management in order to create a positive working
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