Operations and Service Management: Evaluating Operation Management Practice of Sainsbury's

Operations and service
Management

Table of Contents
INTRODUCTION ..........................................................................................................................2
TASKS.............................................................................................................................................2
1.Operation management practise .............................................................................................2
2. How the operation management practise impacts the organisation in regards to efficiency. .3
3.Role of technology in the quality control and quality assurance process ..............................5
4.Supporting functions are linked to the operation management practise and how it can assist
in organisational success.............................................................................................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9
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INTRODUCTION
This report is going to evaluate the operation management practise of Sainsbury's and
how the operation management impacts the organisation in relation to efficiency.
Operation management is the function of business responsible for managing the overall
process of goods and services. It includes organising, planning, coordinating and
controlling all the resources to make company's good or perform services. It further
analyses the role of technology in the process of the management process and how it
has already been achieved. Technology is the use of methods, knowledge ,systems,
various skills, processes in order to the accomplishment of the desired objective. In this
project the chosen company is the Sainsbury's . Sainsbury's is one of the leading global
retailers. It was founded by John James Sainsbury in the year of 1869 with a shop in
Drury Lane, London. This project will help in the demonstration of the understanding of
the supporting functions which are related to the operation management practise and the
role in making the organisation successful. It helps in ascertaining the theories and
concepts and principles of the management with their application in the industry. It
shows the detail information about the application of various operational practises such
as capacity, quality and supply chain management. Moreover, it includes range of
operational techniques to support the operations to aid the success of company.
TASKS
1.Operation management practise
Operation management is the administration of business practise which aim at maximising the e
efficiency of the business to increase the profitability. It involves the different resources such as
materials, staff, equipments and many others to be more productive on the both day to day
operating and strategic levels within an organisation. In any part of business the operation
management plays an essential part in creating the highest level of efficiency for the
organisation. It is related to converting the material into the final goods and services in order to
maximise the profit of an organisation. Other operational issues include the various strategic
issues, management of inventory levels, implementing the structure of projects to ensure
minimum waste occurs (Yaman, 2020).
Another point of operation management involves the delivery of goods to customers in a
n agreed amount of time at the reasonable price. Management also takes the feedback and
distributes accordingly to the needs of customers. Main purpose of Organisation management is
related to the production process and operating business in the most efficient manner possible to
generate the revenue and maximising the net operating profit ( Wang, Li and Zhao, 2018).
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