Operations and Service Management in Sainsbury

This report explores the role of operations and service management in Sainsbury, the impact of supply chain management on efficiency, the integration of technology in supply chain management, and the supporting functions that contribute to organizational success. It discusses the importance of aligning flows, coordinating processes, and managing resources in supply chain management.

Operations and
service management

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Supply chain management in the Sainsbury................................................................................3
The impact of supply chain managements on efficiency of Sainsbury.......................................4
Technology be embedded in the supply chain management.......................................................6
Supporting functions that are linked to the supply chain management and how they help in
ensuring organizational success...................................................................................................7
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................9

INTRODUCTION
Operations and service management plays an integral role in an organisation. Operation
management is an effective administration of business practices to develop the high level of
efficiency possible in the organisation. It includes converting labour and material into final goods
and services as effectively to maximize the profitability in an organisation. Sainsbury’s is a big
supermarket company. it is a second largest supermarkets chain in the United Kingdom. It has a
16.0% share of supermarket sector. Sainsbury Company was founded in 1869 and in 1922 the
company becomes the biggest groceries retailer. This report will include the identification of
operation management practices in the Sainsbury. This report will highlight the impacts of
operation management practice in the organization’s efficiency. This report also include the
technology involvement in the process of supply chain management and what are the supporting
functions that are connected to the operation management practice and how they help in
organizational success.
MAIN BODY
Supply chain management in the Sainsbury
Supply chain management have been considered as the management of activities in order to
have the ensuring the consumers to have get up the maximum optimal value. Due to the
importance of their supply chains, Sainsbury is able to have the in the supply chain in order to
provide the efficient level of solution to the customer (Hugos, 2018). The company is more level
to be focussed more in level of delivering the practical results which is helpful in adding more
level of values and building revenue to cut the significant level of cost.
Supply chains management is one thing which have the need to be adapted due to the
complexity of business process which is helpful in handling all there such as product design,
sourcing the raw material, warehouse space, marketing a product to it being delivered to the
customers house. This have the clear level of addiction of the faster care services as there is nor
level of surprise that’s the firm have the clear level of Asda, Argos and Habitat which counts
down to be evitable success and merging the all companies chain in significant manner.
The firm have already identified their customer supply chain as there unique and be
spoke approach in order to have the proper level of reviewing and recommending the changes in
the effective manner. This have been responding to the factor which have the maximizing the
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efficiency. Sainsbury have considered itself as more adaptable to have the understanding the
need for how to handle supply chains (Christopher, 2016). These factors have the clear level of
evaluation the factor such as economic, legal, technology and of course customer requirements.
This have been the huge process which could have the lead to the challenging aspects
which varied from time to times. There is proper level of implementations of the transition work
flows across the multi layered level of requirements within the supply chain management aspects
by having the international and national business aspects in perfect manner. The firm have
developed the own area of expertise by compositing the own current business operations and
potentials level of opportunity which have the leading the implementation changes by having the
requirement to make complete level of focus and attention to resolve the multi layered
complexity of transition. The challenges which are faced on the internal and external
stakeholders which make the clear level of ownership by creating the significant level of pressure
to the shareholders by expecting the synergies within the supply to having capitalize supply
chain in order to me together for the business
The firm have the proper level of the understanding regarding the customer operational level of
strategies along with facing the challenges as work as well (Mangan and Lalwani, 2016). The
firm tends to have the development in the inclusion of the customer specific competitive
environments to have grounded out the firm customer specific competitive environments in order
to have the focusing of the firm productivity, growth and innovation in perfect manner.
The impact of supply chain managements on efficiency of Sainsbury.
The company have the implementation of the methods which have clearly defined as on
the different level of aspects of the inclusion of the inflating technology, procurement, logistics
as well as storage or warehousing among others. The company have the independence by the
successful implementation the Kraljic procurement model has been very useful in making
activities smooth. As the part of efficiency, the firm have clear succeeded in reducing the cost
along with delivery in all areas to have the ensure proper level of customer satisfaction as per the
standard criteria of the Sainsbury. This is helpful in there providing the securities to supplies
without having any level of compromise with respective cost.
The Kraljic procurement model to have the purchasing the supply risk and profit impact of item
as their successful aspects to make the purchasing power as well as the strategic level positioning
in order to be determine the best level of item mixing for the purchasing the Sainsbury operations
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(Meredith and Shafer, 2019). This have the best move to have the automation in the process of
warehousing which giving the ease to activities creating more level of competitive advantage the
supply chain the with the continuous level of utilization of the supply chain.
In order to have the operating with efficiency along with stamp authority in the supply
chains have the bling to create their proper level of warehouses along with depositing of products
in perfect manner. There is best level of automation moves which provides the ease in respective
activities involved. The respective agents of the supply chain managements have the active level
of ensuring in order to have automation in creating the desired results.
There is the level of supply chain management to have the alleging there significant the
synchronize all the processes as well as business in the supply chain so that they may share
information. This have the striving the proper ensuring over success to the problem of the cash
which is needed to be addressed by masking the significant level of payment and relates the cash
flow of methodologies.
Hence the efficiency which have h important level of information which make the proper
level of conversing the estimates to have the get the right product to the right places along with
right condition and tones. There is the bevelling the customer expectations in order to have the
meeting up strategy very having the 2000 suppliers at the end along with 12 million points in the
stores and other end of chain. In this way the company have succeed to make their products by
quality as IT have the main role in the system to gains the maximum possible leading the edge of
technology improvements and reduction in appropriate cost.
This have the management to have ensuring the management seeks to have services which
have the peers in efficient level of operations with the emphasis on procumbent and supply chain
management with companies to make the continuous improvements by the respective
procurement methods and programmes (Coyle and et.al.,2016). This is the concerning the
information which are striving with the wide ranges of the implemented area such as the trade,
human resource, finance as well as procurement among others. This have the ablating the
censuring the competitors to have the not enrich into their market share with the market share
utilizing the efficient customer relationship which developed the own area of expertise by
compositing the own current business operations and potentials level of opportunity which have
the leading the implementation changes by having the requirement to make complete level of
focus and attention to resolve the multi layered complexity of transition.
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Technology be embedded in the supply chain management
Supply chain technology is optimizing in business processes. Companies to continually innovate
their supply chain (Liu., 2019). Supply chain technology enables to create greater visibility
within your supply chain and more control over reduce operating cost, inventory etc.
Visibility across your supply chain
This cloud based computerized tracking and shipping to simplify supply process. This
technology can simply organize data, monitor and manage tracking information. Supply chain
management technologies make it easy to greatly reduce the time spent, tracking and compiling
order data. Company should save time and money. Company enhanced dat availability makes it
easier to produce company reports. It helps to customers to better understand where opportunities
for improvement. This supply chain technology chain can improve in business process.
Real-time, actionable data
Company real-time inventory data is accurate. Radio frequency identification chips and
scanners are main piece of equipment and that can provide innumerable benefits to your
business. Sainsbury Company with the use of computerized product development are increased
visibility can substantially improve company supply chain efficiency (Kuo, Leung and
Graham., 2018). This technology is easier and more consistent in supply chain. This way are
important for supply chain technology can improve company data and is helpful for greater
achievement for organization
Enhance customer communication
This is important point for supply chain technology and to increase customer satisfaction
in organization. Creating consistency and predictability within supply chain enables business to
communicate more efficiently and faster with all customers. It ply a important role in supply
chain technology. Supply chain technology will access to all the real time and actionable
information needs Sainsbury Company such as location of specific part availability globally,
parts order tracking. Social media accounts to interact many customers and to create automated
update about of organization. Social media can also increase the visibility of Sainsbury Company
and improve demand for services and products.
Simplify supply chain
Investing in supply chain helps company to simplify its supply chain, improve efficiency
and reduce expenditure (Jacobsson., 2017). The supply chain technology can help to improve in
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business. Optimizing the number of links in supply chain also enable to lower the risk associated
with receiving and shipping. The company reputation is improved within the industry. Company
customer turns away from businesses that error less and products that are out of stock etc. it is
essential part of all organization and to improve supply chain in market segments.
Operation management is managing all aspects of an organization. Company carries out
various functions as a part of its operations activities of Sainsbury Company. it also carry out a
sales and marketing function, administrative function and accounting function to mange
employees and company as a whole. Organization develops plans and strategies to deal with
many opportunity in operating environment. Types of Operations techniques to a management of
a business such as supply chain management, lean production, just-in-time, benchmarking,
quality management, material requirement planning, linear programming, forecasting, inventory
management, waiting line analysis (Colla, Oliveira and Santos., 2019).
Just-in-time is an operation management technique that assists the organization by
eliminating wastes and producing only accurate amount of parts at the right time and at the right
place. The objective of just in time is to reduce the presence of non moving inventories and non
value adding operations in the production line. Benchmarking is also one of the effective
operations management techniques and its main goal is to improving organizational procedure by
constantly understanding, adapting and identifying successful processes and practices by others
and also assisting its incorporation into a company.
Supporting functions that are linked to the supply chain management and how they help in
ensuring organizational success
Supply chain management involves many functions such as integrating functions, aligning
flows, managing resources, designing complex systems and coordinating processes.
Coordinating processes
Supply chain management improves profitability by aligning process used to source, plan
and return a company's product (Leyer., 2016).
purchasing
Purchasing is the most important function of supply chain management and procuring raw
material and other resources for organization. They are essential for the company manufacturing
of product. Supply chain management is play a vital role for organization.
Aligning flows
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Supply chain management involves main function is aligning flows and material, money and
information are passed between suppliers and customers. Supply chain management keep them
flowing down and up a supply chain (Pollitt, Birchall and Putman., 2016). These functions are
important role in organization. The main goal of supply chain management involvemanagme3nt
wide range of processes.
operation
The operation is engage in demand forecasting and planning. The organization has to
anticipate the possible market demand of units it needs to produce. This involves management of
day to day operation in the ecommerce Sainsbury Company.
logistics
This function of supply chain management requires immense coordination and it needs
space for storage until it is shipped for deliver product. Logistic ensure that all product reach the
company end point delivery. It pertains to requirements for coordination.
Resource management
Resource management is essential factor for organization and the resource need to be
effective and efficient manner (Bag., 2018). It is decide the allocation of resources and to
provide helpful for all organization in effectively. In company production consumes raw
material, time, labor and technology. It is main functions of supply chain management. It
allocates the resources in the accurate activity at the organization in right time to optimize the
production at decreasing cost.
Information workflow
These functions are important for supply chain management and information distribution
and sharing are the main functions of supply chain management. Information workflow is a
essential functions for all organization to achieve higher flexibilities in business. If the company
information workflow and communication is not good, it could break the whole entire chain.
CONCLUSION
From the above report, it is concluded that the Supply chains management is very essential
in every organization which are required to be adapted due to the difficulty of business process
because that are helpful in handling all elements such as product design, warehouse space,
sourcing the raw material, marketing a product to it being delivered to the customers house.
Customer supply chain is a unique and effective approach in order to have the best level of
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recommending and reviewing the changes in the efficient manner. It includes various factors
which have the maximizing the efficiency of organizations management. As the part of
efficiency, the organization have to take necessary actions to succeeded in decreasing the cost
along with delivery in all sectors to have the make sure great level of customer satisfaction
according to the standard criteria of the Sainsbury. It is also summarized that the supply chain
management helpful in giving the securities to supplies without having any difficulties and level
of compromise with relevant cost.
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REFERENCES
Books and Journals
Online
Hugos, M.H., 2018. Essentials of supply chain management. John Wiley & Sons.
Christopher, M., 2016. Logistics & supply chain management. Pearson UK.
Mangan, J. and Lalwani, C.C., 2016. Global logistics and supply chain management. John Wiley
& Sons.
Meredith, J.R. and Shafer, S.M., 2019. Operations and supply chain management for MBAs.
Wiley.
Coyle, J.J and et.al.,2016. Supply chain management: a logistics perspective. Nelson Education.
Liu., 2019. Data-driven operations management in bike sharing systems (Doctoral
dissertation, Rutgers University-Graduate School-Newark).
Kuo, Leung and Graham., 2018. Simulation Analytics Of Hospital Emergency Department
Operations. In INFORMS International Conference 2018, Taipei, Taiwan. The Institute
for Operations Research and the Management .
Jacobsson., 2017. Access management in intermodal freight terminals: The perspective of
road haulier operations.
Leyer., 2016. A framework for systemising services from an operations management
perspective. International Journal of Services and Operations Management, 23(4),
pp.486-509.
Pollitt, Birchall and Putman., 2016. Decentralising public service management. Macmillan
International Higher Education.
Bag., 2018. Identifying Green Supply Chain Management Enablers in South African Mining
Industry using Ecological Modernization Theory Approach. In Operations and Service
Management: Concepts, Methodologies, Tools, and Applications (pp. 452-476). IGI
Global.
Colla, Oliveira and Santos., 2019. Operations Management in Emergency Medical Services:
Response Time in a Brazilian Mobile Emergency Care Service. Procedia
Manufacturing, 39, pp.932-941.
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