Operations Management Sample Assignment (Doc)
Added on 2021-04-17
9 Pages1965 Words72 Views
OPERATIONS MANAGEMENT By NameCourseInstructorInstitutionLocationDate
Operations Management1.0 History and Background of WITWaterford Institute of Technology (WIT)is a University located South East Ireland and has more than 10,000 students and staff. The campus was established in 1970 and by then it was a Regional Technical College. It was the first to be awarded the status of Institute of Technology in 1998. This enabled the institution to offer its own certificates and diplomas. The institute currently offers certificate courses up to PhD level. It is monitored by the Higher Education and Training Awards Council. Waterford has the highest student numbers in the Institute of Technology industry located outside Dublin (WIT 2018). The institution offers a wide range of academic courses like Health and Nursing, Science, Engineering and Humanities.2.0 Operations Management at WIT2.1 Customers and ClientsThe customers of Waterford Institute of Technology are the students that enroll for various programmes. The institution therefore makes sure that it offers the best in each area so that its customers are satisfied. The other customers are the research and postgraduate community (WIT 2018). The institution offers excellent facilities for research hence receives many researchers who want to use their facilities.The institution has also partnered with other universities for exchange programmers and research partnerships. In this case, these universities are WIT’s customers (WIT 2018). The company also has customers in the form of various entrepreneurial organizations that source for employees from the Waterford Institute of Technology.
2.2 Job Description of Operations ManagerWATERFORD INSTITUTE OF TECHNOLOGYOPERATIONS MANAGER JOB DESCRIPTIONSummary:To enable WIT be effective when it comes to recruitment and enrolment of students.Responsibilities:Overseeing and managing all office operations for WITEnsure all admission applications are processed in a timely mannerManaging University data and reporting the sameTracking and managing of any student scholarships awardedEnsuring team collaboration between admission and other departmentsSkills Required:Bachelors degree in Business AdministrationExperience of 5 years in Operations ManagementProficiency in Microsoft Office and excellent computer skillsAbility to carry out research and analysisExcellent interpersonal skillsStudent-Centred EthicMust have a strong customer-care focusPassionate about operations management (Total Jobs 2018)
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