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Operations Management assignment : CountDown

   

Added on  2021-05-31

10 Pages2185 Words42 Views
Running head: OPERATIONS MANAGEMENTOperations ManagementName of StudentName of UniversityAuthor Note

1OPERATIONS MANAGEMENTTable of ContentsIntroduction......................................................................................................................................2Part A...............................................................................................................................................2Summary of type of industry and level of competition...............................................................2Identification of the sources of competitive advantage and business value it is offering............3Part B...............................................................................................................................................4Identification of the critical success factors in CountDown........................................................4Part C...............................................................................................................................................5C (I)..............................................................................................................................................5C (II).............................................................................................................................................6C (III)...........................................................................................................................................6Part D...............................................................................................................................................7Evaluation of Creation of metrics................................................................................................7Conclusion.......................................................................................................................................7References........................................................................................................................................8

2OPERATIONS MANAGEMENTIntroductionThe study is based on the leading supermarket brand of New Zealand namedCountDown. It should be highlighting the summary of the type of industry it is in and theanalysis of the level of completion it has within the retail industry of New Zealand. It should behighlighting the sources o competitive advantages the brand have it and the business value itshould be offering it to the shareholders and the stakeholders involved in the retail business ofCountDown. The study is describing the critical success factors of CountDown which needs tobe analyzed and evaluated in a proper way. The study is based on the analysis of an area offunctionality in this organization. It should be identifying the information needs for theorganization to prosper within the retail market. It develops the metrics in accordance with theCSFs anticipated for the study. Part ASummary of type of industry and level of competitionThe retail industry of New Zealand is moving very fast and at a brisk rate as well. Theretailers need to keep up with the latest changes in the technology and the market opportunitiescreated in the previous year 2017 (Brown and Bessant, 2013). The future of retail is basicallygoing digital which introduces the pay now buy later system to be developed. This is done inkeeping the customers al time engaged and fro developing a strong and healthy network with thecustomers. There is always a challenge for the retailers in meeting the needs and demands of thecustomers and the customer expectations are quite dynamic in the retail industry(countdown.co.nz, 2018). In the previous year there is positive sales performance to be seen for

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