Operations Management Assignment- Booker ltd

Management and
Operations

Table of Contents
Management and Operations...........................................................................................................1
Introduction......................................................................................................................................1
Task 1...............................................................................................................................................1
P1. Define manager and leader and comparison between their role and characteristics...........1
P 2. Role of leader and function of mangers applicable in different situation............................2
P3. Theories and model of leadership.........................................................................................4
M 1. Role of leaders vs managers...............................................................................................6
M 2. Strengths and weaknesses as per work environment..........................................................6
D 1. Theories related to leadership.............................................................................................6
Task 2...............................................................................................................................................7
P 4. Approaches of operation management and roles that leaders play......................................7
P 5. For achieving business objectives what are the importance and value of operation
management. ..............................................................................................................................9
M 3. Determination of leaders and managers in order to improve efficiency among operation
management. ............................................................................................................................10
P 6. Impact of business environment on operation management and decision making of
leaders and managers................................................................................................................10
M 4. Factors that affects wider communities as well as business environments. ....................12
Conclusion.....................................................................................................................................12
References......................................................................................................................................14

Introduction
Business administration and planning helps organisation to do proper planning and
strategies to make corporation efficient. For the management and operation of business require
specific skill and knowledge to earn productivity. Direction can be made by mangers to their
subordinate and leadership is done by leader. Effective establishment improve the productivity
of business , design quality programs, and apply team approaches principal to solve the problem
of organisation. In this assignment the food industry Booker ltd is adopting leadership and
management techniques to improve the efficiency of organisation. This industry is largest food
wholesale operator of UK and offer branded goods to consumers. This company want to know
about the situational and contingency theories of leadership. To know the difference between
management and leadership and role of them in operation of business is cleared by this report.
Task 1
P1. Define manager and leader and comparison between their role and characteristics.
Manager: A individual who provide certain task to a group and give order and
suggestion to subordinate of company. He is responsible for the activities of organisation which
related to controlling and administration (Fitzsimmons and Callan, , 2016.). This person is in
charge of tactics, action and training of a sports team. Main aim of manager is to motivate their
employees toward work so than progress of employment can be increased. This person do
control on expenditure and resources of company .
Leader: A individual who have dominate and will power in organisation to control the
activity of others or employees. influence group of people to achieve the objective of company
and maximise profit. Leadership is done by leader to give order to employees and improve the
skill and provide training to them. A person who leads, guiding, directing it team and head for
increase the efficiency of worker.
Basis of difference
(role and
characteristics)
Manager Leader
Objective Goal is establish by
manager which is
Motivate employees toward goal and give
suggestion how to achieve and create vision for
1

necessary for
employees to
accomplished.
them.
risk Risk is control by
managers or minimize
the risk
Leader take risk by applying n innovative
ideas.
Focus Manager focus on
structure and process
which is necessary to
achieve the goal
Leader focus on maintaining and building
relationships with employees to motivate them
toward goal.
Thinking Manager think and
work on short term
goal.
Intention of leader to achieve long term
objective.
Gap and cognitive
conflict
Manager use this help
people to take specific
action on particular
path.
Leader use cognitive conflict to help
employees about their vision or its reality.
Development Managers are
responsible for own
development
Leaders develop their team and skill of
employees.
Honesty Managers have to
honest toward their
organisation because
decision are taken by
him.
Leader is honest toward their team because
work of leader is to maintain relationship with
their unit.
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