Operations Management Analysis Assignment

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Question 1
a. Define the term 'Operations Management' and list at least five
changes in the business environment that are shaping a new
operations agenda.
According to Medushevsky (2014), operations management refers to the administration of
practices of business for creating efficiency of the highest level within an organization.
However, it relates to the conversion of labor as well as materials into services/goods with the
maximum possible efficiency to maximize the organizational profit.
As far as changes in the environment of business are concerned, the five major indirect
drivers are influencing the services of ecosystems as well as the ecosystem are:
 Change in Population: It includes migration as well as growth in the population. In the last
four decades, it has been witnessed that the population of the world increased twice in 2000,
making it 6 billion, along with growth taking place in countries that are developing.
 Economic Activity Changes: In the last five decades, the activity of the global economy has
accelerated. As there is growth in the economy, the demand for ecosystem
services accelerates and also the consumption structure also changes. The income share
which has been devoted to food reduces in favor of industrial services as well as goods.
 Socio-Political Factors: Such factors include processes of decision-making as well as the
extent of participation of the public in them. The fashion toward institutions of democracy
over the five decades has helped in the empowerment of communities locally. Also, there has
been an acceleration in agreements of a multilateral environment.
 Religious & Cultural Factors: Culture is defined as the notion, values, and norms shared by
a group. It conditions the perceptions of the individuals in the world and suggests various
courses of action having an important influence on various drivers, such as the behavior of
consumers.

 Technology & Science: An extreme advancement was witnessed in the 20th century in the
process of understanding the working of the world and in the applications of the knowledge
technically. In the output of agriculture, over the last four decades, much of the increase
emerged from an acceleration in yields per hectare instead of an expansion of the area.
b. Define the term 'Operations performance' and describe 5
Operations Performance Objectives using a real-life example to
justify your answer
According to de Leeuw and van den Berg (2011), operation performance refers to the
measurement of results relating to the assets used for achieving the results. For this
presentation, this efficiently could be deemed incorrect as the output ratio performed by
activity or process related to the required total energy spent.
In addition to this, the objectives of operational performance refer to the areas of operational
performance that a company tries improving in a bid for meeting its strategy of the
corporation. Here are the five operations performance objectives-
 The Objective of Speed
This objective measures the speed at which the company can deliver the products, therefore,
generates quotes on sales. The particular objective is concerned with these issues as the time
taken by it to manufacture as well as a process one or more company’s products or the time.
 Product’s Quality
The quality of a product is considered for measuring how well a product conforms
corresponding to certain specifications.
 Costs Variation
The cost variation objective considers the degree of variation present in the cost unit of a
product by changes as measured in various factors, which includes a variety of products as
well as the volume.
 Operational Flexibility

As stated by Kulchania and Thomas (2014), flexible operation refers to the operations that
can configure the lines of the product to deal with requirements together with adjusting these
lines of product quickly to fresh requirements. The second is related closely to the objective
of speed.
 Operational Performance Dependability
The objective of operational performance measures the dependability of the company in
terms of timely delivery of the products to its respective customers, about planned costs as
well as prices. The ability of the product to function in a pre-determined way consistently
over a while is also a measure of dependability.
Question 2
a. Describe and illustrate the 'Top-Down Model of Strategy' and explain the term 'Core
Competency' in relation to the illustration.
According to Perry and Tucker (2018), the Top-Down Model of Strategy involves fetching
material in bulk and further fragmenting it. Making it crush and grinding now is treated as
operations of low-technology.