PDO's Operational Performance Analysis

OPERATIONS
MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................1
Q1 Three decision areas of operation management.........................................................................1
Q2 Evaluating strength and weakness of PDO................................................................................3
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................6

INTRODUCTION
Operation management is the process of administration of business practices to establish
apex level of proficiencies within an organisation (Heizer, 2016). It is the process of
transforming raw materials and labour into goods and services in order to maximise the profits
and sales of the organisation. In the case study the three important operation management
decision areas will be discussed in concerned with Petroleum Development Oman. The present
activities of the firm will be identified and recommendations will be provided for improvement
of performance. Eventually, strengths and weakness of the company will be analysed to show
how both can be synergistically exploited to improve the performance of organisation.
Q1 Three decision areas of operation management
Operation management is the area of management which focuses on designing and
monitoring the process of production and redeveloping organisational operations in order to
enhance the effectiveness in the quality of goods and services. Petroleum development Oman is
leading oil exploration and production company operating in Sultanate of Oman (About PDO,
2018). Majority of crude and natural gas production and supply has been done by the
organisation and motive of company is to deliver excellence, growth and sustainable value
creation within and well beyond industry. The three operating management decision area that
concerned by the organisation is described below: Quality: Quality is the major decision area in operation management. It refers to the
quality of products and services which is delivered by the organisation to their clients and
customers. Petroleum Development Oman is leading organisation which specialised in oil
and natural gas exploration (Gnana, 2016). The management has made critical efforts in
the past, in order to enhance the quality of products and services. In quality area, the
operation managers focuses on the needs and expectations of the demands of clients and
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