Operations Management (The Coca-Cola Company)

Running head: OPERATIONS MANAGEMENT
Operations management
(The Coca-Cola Company)
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Author Note

1OPERATIONS MANAGEMENT
Executive summary
The sector of operation management controls and designs production processes and redesigns the
operations of a business. This is done by creating goods and services. It also includes the liabilities
for assuring that business operations turn out to be useful for meeting customer requirements. It also
helps in indicating that the business activities are effective regarding the required resources. Here,
Coca-Cola is taken as the case study. Here, the critical operation management decision sectors for
Coca-Cola are considered. Further, the strengths and weaknesses are analyzed for Coca-Cola. Next,
the report shows these strengths and weaknesses are exploited synergistically for developing the
performances.

2OPERATIONS MANAGEMENT
Table of Contents
Introduction:..........................................................................................................................................3
1. Different Operation Management (OM) decision areas:...................................................................3
1.1. Quality:.......................................................................................................................................4
1.2. Inventory management:..............................................................................................................5
1.3. Layout and process design:.........................................................................................................7
1.4. Discussion of additional decision areas of operation management:...........................................9
2. Evaluating strengths and weaknesses of Coca-Cola:.......................................................................12
2.1. Strengths:..................................................................................................................................12
2.2. Weakness:.................................................................................................................................12
2.3. Ways in the above characteristics can be exploited synergistically for improving
performances:..................................................................................................................................13
Conclusion:..........................................................................................................................................14
References:..........................................................................................................................................15

3OPERATIONS MANAGEMENT
Introduction:
The operation management deals with controlling and designing the process of production.
This also involves redesigning business operations. This is done while producing services and goods.
This includes different responsibilities to assure that the business operations are sufficient to meet
customer requirements. Besides, this also indicates that the business activities are efficient as far as
few resources are needed.
To understand the operation management better, “The Coca-Cola Company” is considered.
This is an American marketer, retailer, manufacturer and cooperation of various non-alcoholic
beverages syrups and concentrates.
The following study identifies three vital operation management decision areas for Coca-
Cola. Then the strengths and weaknesses are evaluated for the company.
1. Different Operation Management (OM) decision areas:
The operation management is primarily concerned with supervising, organizing and
planning. These are done under the contexts of manufacturing, production and provision of services.
Here, operation management is delivery-focused, assuring that Coca-Cola has successfully changed
the inputs to various outputs effectively. Here, the contributions themselves can represent any
elements from technology, equipment and materials for a human resource like workers and staffs.
There are a couple of relevant terms that help in answering the questions of what operation
management has been more precisely. These are logistics and supply chain management (Heizer,
Render and Munson 2017).