Value Chain Analysis and Applications

Running head: OPERATIONS MANAGEMENT
Operations Management
Name of Student:
Name of University:
Author’s Note:

1OPERATIONS MANAGEMENT
List of Illustrations
Figure 1: Value Chain overview of Airbus......................................................................................6
Figure 2: Airbus Supply Chain Process...........................................................................................7
Figure 3: Value Chain analysis of Qantas Airways.........................................................................8

2OPERATIONS MANAGEMENT
Table of Contents
Introduction:....................................................................................................................................5
Findings:..........................................................................................................................................5
Analysis:........................................................................................................................................10
Recommendations:........................................................................................................................11
Conclusion:....................................................................................................................................12
References......................................................................................................................................14

3OPERATIONS MANAGEMENT
Introduction:
The study has been able to consider report based on two organisations namely Airbus and
Qantas Airways. The Airbus is identified for being the pioneer in the aerospace industry. It is
recognised for its relevant contribution in the manufacturing and designing of aero space
products. It has been further seen to be the leader for being the largest space and aeronautics
organization in Europe and globally (Airbusgroup. 2017).
Qantas Airways is identified as the flagship carrier of the international destinations and
international flight. The company has been further seen to be operational from 1920. Some of the
various types of the brands seen to be operating under Qantas has been identified with Jetconnect
and Jetstar. The main aspects of the study have been able to discuss on the various types of the
studies which are related to analyse the customer benefit package and value chain of both the
companies (Qantas.com. 2017).
Findings:
The full analysis of the companies has been able to show the different consideration
which are related to the customer benefits for the individual organisation. In addition to this the
study further aims to design the various other aspects of the advantages and disadvantages of the
value chain analysis.
Customer Benefits Package:
The main considerations under the customer benefit package have been able to state
about the Tangible and intangible services of the company. This is further seen to be considered
as sub section under operations management(Chagomoka, Afari-Sefab and Pitoroc 2014).