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Leadership and Operations TABLE OF CONTENTS INTRODUCTION 3 Task 13: Definition and comparison of different roles and characteristics of leader and function of manager

   

Added on  2020-01-28

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Management andOperations1

TABLE OF CONTENTSINTRODUCTION ...............................................................................................................................3Task 1....................................................................................................................................................3a) Definition and comparison of different roles and characteristics of leader and manager...........3b) Application of role of leader and function of manager in different situations in Ben's cookies 5c) Theories and models of leadership approach ..............................................................................5d) Difference between role of leader and function of manager by applying theories and concepts6e) Strengths and weaknesses of different approaches to situations.................................................7f) Critical analysis of different theories and approaches to leadership............................................8Task 2 ...................................................................................................................................................8a) Key approaches to operation management and role that leaders and managers play..................8b) Importance and value of operation management in achieving business objectives....................9c) Factors within business environment which impacts operational management and decision-making by leaders and managers...................................................................................................10d) How leaders and managers can improve efficiencies of operational management...................11e) Different factors affecting business environment and wider community..................................11f) Critical evaluation of operational management and factors impacting wider business environment ................................................................................................................................12CONCLUSION .................................................................................................................................13REFERENCES...................................................................................................................................142

INTRODUCTION Operations management(OM) is an area which can not be understood because of itsmultifaceted attributes. Operations authority is mainly concerned with devising, organizing andhandling in formulation, producing or furnishing of utility. It involves utilising resources from staffsubstantial, equipment or technology. It acquires, develops and deliver better to consumers need anddemands. There are two big terms in operations management: supply chain management andlogistics. Operation management figure out domestics and international movements, demands ofcustomers and the available resources of creation. It access the recovery of materials and use ofworker on time in cost reasonable manner for meeting expectations of customers (Rademeyer,Fairweather and et.al., 2010). Level of inventory are monitored to assure more quantities are inhand. Another important side of operation management is delivering goods to customers. It consistsof making sure that the product are delivered on at time limitations. Operations management alsoassure that product is provide to that consumer ,having better quality and functionality. leadershipand development programmes are developed by this present report and for this desire Ben's cookiescompany has been taken into account in order to assess the roles of leader and managers.Moreover, it will shed light upon the importance and value of OM in achieving business targets.TASK 1a) Definition and comparison of different roles and characteristics of leader and managerA guide is a person who influences a bunch of people for accomplishing target. He holds aruling or superior position in his field and is capable to exercise a high degree of control or impactover others. A manager is an individual who is in charge for particular tasks, or certain subset of acompany. A manager has a staff of employees who report to him.Basis of comparisonRoles and Characteristics ofleaderRoles and characteristics ofmanagerDefinitionLeadership means having thequality to influence, motivate, andenable others to put their efforts inachieving their targets and successof the organisation in which theywill work.Management is simply meanthat directing and controllingone or more than one people orentities for the motive ofcoordinating and harmonisingthat group for achieving thattarget(Loorbach, 2010).3

Personality styleAccording to leaders personalitythey are sincere and having selfmotivation. They are mostly seen asmore lonely and private. They liketaking risks and possess high levelof imagination.Managers having problemsolving capability. They layemphasis on goals, structures.Their personality lean towardspersistence, strong will, analysisand intelligence.Approach to tasksRuler simply look at problems andtry for new and out of boxsolutions. They excite, motivateand focus other to resolve issues byusing their charisma andcommitment (World HealthOrganization, 2011).They forms theirs own thought ,policies and having differentidea to build a perfect team andwork smoothly.Orientation Rulers are people runted.Managers are task orientedFocusRulers are mainly focused onleading people.while these people are basicallyfocused on managing people .Approach to riskRulers like to taking risks.Managers resist to take risks Power throughCharismatic characteristics andmaking influenceFormal authority and positionAffects onHeart of followersHead and mind of employeesStyles adoptedTransformational, consultative andparticipativeDictatorial, authoritarian,transactional, autocratic,consultative and democraticRole in decision-makingFacilitative. They do not involvethemselves much in the process.Complete engagement b) Application of role of leader and function of manager in different situations in Ben's cookies The different situations in which leaders can play an effective role and managers willfunction effectively are described below:Decision making: When there is need to make tough decision in Ben's cookies company, leaderswill take active participation in the whole process. Leader will not take part just because it his duty,he will take part in the decision-making process with his own interest. On the other hand, managerwill involve himself only because it his duty (Rippel, Suchánková, and Teplý, 2012). He willcontribute less in decision-making process as compared to leader. He will take part only because it4

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