Operations Management Quizzes - Indiana University Winter 2019

This document presents the solutions to six quizzes from an Operations Management course at Indiana University during the Winter 2019 semester. The quizzes cover a wide range of topics within operations management, including process analysis, service operations, strategic sourcing, supply chain management, quality management, and the balanced scorecard. The questions assess understanding of concepts such as division of labor, process choice, inventory management (EOQ), project management, supply chain challenges, quality control, and sustainability. Each quiz contains multiple-choice questions, testing knowledge of key terminology, principles, and applications within the field. The solutions provide the correct answers to each question within the six quizzes. The quizzes cover the following topics: Designing, Managing and Improving Operations, Managing Inventory, Strategic Sourcing, Supply Chain Management, Quality Management, and the Balanced Scorecard. The document serves as a valuable resource for students seeking to review and understand the material covered in the course and prepare for exams.

Running head: OPERATIONS MANAGEMENT
Operations Management
Name of Student
Name of University
Author Note

1OPERATIONS MANAGEMENT
Quiz One:
Q.1 It decreases with growing division of labor.
Q.2 Less; medium
Q.3 False
Q.4 Machine-paced line
Q.5 Continuous flow process
Q.6 12 minutes
Q.7 40%
Q.8 83%
Q.9 87%
Q.10 $3.00
Q.11 Assembly line
Q.12 Batch
Q.13 Project
Q.14 Continuous flow process
Q.15 Job shop
Q.16 Sewing aprons
Q.17 True
Q.18 The operation immediately before the bottleneck operation
Q.19 World Tailors uses a profit sharing model

2OPERATIONS MANAGEMENT
Q.20 The sewing task is much more difficult than it is for the Master Cook aprons,
because they are smaller
Quiz Two:
Q.1 The characteristic of services can be described by Search qualities.
Q.2 Credence qualities
Q.3 Legal services
Q.4 A bank's check processing operation
Q.5 Insurance services
Q.6 True
Q.7 Pricing orders at the individual customer level
Q.8 False
Q.9 False
Q.10 True
Q.11 True
Q.12 False
Q.13 True
Q.14 True
Q.15 False
Q.16 True

3OPERATIONS MANAGEMENT
Q.17 True
Q.18 True
Q.19 False
Q.20 True
Quiz Three:
Q.1 Optimal economic order quantity for tuna steaks during the summer is 4651.
Q.2 The manager orders stock replenishment, as soon as the current inventory is
at or below 150 chairs.
Q.3 31 boats.
Q.4 26
Q.5 All of these responses are correct
Q.6 Variability in sales may make it harder to fulfill demand, causing stockouts and
uncertainty in the supply chain.
Q.7 Hub-and-spoke
Q.8 A vertically integrated supply chain is necessary to optimize value for all
stakeholders
Q.9 A Gantt chart doesn't show tradeoffs between activities
Q.10 True
Q.11 True
Q.12 False

4OPERATIONS MANAGEMENT
Q.13 1.64
Q.14 948
Q.15 True
Q.16 True
Q.17 Tasks that are on the critical path
Q.18 True
Q.19 False
Q.20 Derivative
Quiz Four:
Q.1 All of the answers (Currency exchange rates, Implementation of trade tariffs or nontariff
barriers and Changes to corporate tax requirements) are correct
Q.2 Deal more effectively with variance in customer demand
Q.3 B and C
Q.4 True
Q.5 False
Q.6 True
Q.7 True
Q.8 Alignment
Q.9 True

5OPERATIONS MANAGEMENT
Q.10 True
Q.11 Reducing demand uncertainty
Q.12 Efficient
Q.13 True
Q.14 Functional
Q.15 True
Q.16 True
Q.17 Retailer
Q.18 True
Q.19 False
Q.20 True
Quiz Five:
Q.1 Small deviations from a target value that are considered acceptable in the design are
called Tolerances.
Q.2 True
Q.3 False
Q.4 True
Q.5 The process is not capable
Q.6 The process is incapable, but in control
Q.7 Any point that falls below the lower control limit

6OPERATIONS MANAGEMENT
Q.8 Gradual wear on a machine part
Q.9 True
Q.10 True
Q.11 Identify where environmental and social responsibility problems or
opportunities lie
Q.12 Sustainability
Q.13 True
Q.14 True
Quiz Six:
Q.1 True.
Q.2 Supportive
Q.3 A make-to-stock strategy
Q.4 Leading
Q.5 Less than 5%
Q.6 False
Q.7 True
Q.8 True