Operations Management - PDF

Added on - 21 Feb 2021

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OPERATIONS ANDPROJECTMANAGEMENT
INTRODUCTIONOperations management is basically the management of people and processes which areresponsible for the creation of goods and services. The operational department tackles severalstrategic issues which include management of inventory levels, quality control, maintenancehandling etc. in order to maximise the outputs for the organisation(Heizer, Render and Munson,2017). The company undertaken is Bakkavor which is a manufacturing company of freshprepared foods having their head unit in UK. The products made by Bakkavor are reheat orcooked food which are manufactured by using good quality ingredients. Company taken forsecond scenario is Portakabin which deals in the modular building since 1961 and recentlylaunched it new product named “Yorkon Building System”. This report will cover theimplementation of operational management principles, lean principles and continuousimprovement plans for Bakkavor based on operations management principles. It consistspreparation of continuous improvement plan of PLC for Portakabin and review and critique ofeffectiveness of PLC using various different techniques and theories.TASK 1P1Introduction of an OrganisationBakkavor is a manufacturer of fresh prepared food, headquarter in UK and also has itsoperations in US and China as well. The safety of food and expertise in planning of food is mostessential in production of fresh prepared food. The aim of Bakkavor is to bring the best freshprepared food around the world. The main issue for Bakkavor can be the strange taste in theirvariety of products which may leads to bad quality in future. The unusual taste in the foodproducts can create quality issues.Operations vs Operations ManagementOperations refers to those activities which is related to businesses in conversion of rawmaterials to the finished products in order to sell them in market to earn profits(Kerzner, 2017).Whereas Operations Management refers to that functional area which ensures that all the inputsincluding labour, raw materials etc. are utilising effectively and efficiently within an organizationwhich works towards maximising the outputs.It is a function of managing the inputs such asmanpower, resources and energy and convert them into finished goods.1
Taylor's scientific management theoryThis fundamental is a scientific approach which is used to analyse the workflow. Its mainpurpose is to increase the economic efficiency and productivity of labour. It has majorfundamental principles:Science, not the rule of thumb: It states that the scientific approach is necessary in orderto take managerial decisions.Harmony, not discord: Harmony states the strength and union of action meanwhilediscord represents the different approaches.Cooperation, not individualism: Cooperation states the working style of people in whichthey attain their objectives for which their individual goal is sacrificed.Maximum production: It states that producing more and more in order to maximise theproduction and improve productivity. They does not consider any restriction in their part.Principles of Operations ManagementSuccess:Success is attained only when the companies realises the requirements and tasteof customers. This states that every principle required to alter occasionally to keep the customershappy and satisfied because the production and interest of the customers will take the companyon the path of success(Harrison and Lock, 2017). Bakkavor's success depends on their food'staste, safety and quality of fresh prepared food.Here, company can use maximise production inorder to get success and deliver more which increase its productivity.Change:This principle states that alteration in any of the manufacturing operationswhich is important for the organisation to maintain the stability for long run because change isgood to survive in the dynamic environment. There is always a need of something new whichcan bring results to the business organisation. The continuous changes in recipe is the changethat Bakkavor is using in its production and to be unique in the market.Here, company can usecooperation principle which develops the cooperation among employees but while implementingchange individual goal is sacrificed.Reality:In this principle the aim of business organisations is to focus on the overallissues rather than tools and techniques(Binder, 2016). Bakkavor focuses on innovation byrevising the recipes to drive the customers demand but this would not solve the problem of betterproductivity. Therefore, Bakkavor should emphasis on improving the quality of products.Here,2
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