Management and Operations in a Supermarket - Desklib

This report discusses the relationship between leadership and management, key approaches to operations management, and the importance of operations management in achieving business objectives. It also explores ways leaders and managers can improve efficiencies of operational management and factors within the business environment that impact upon operations management and decision-making. The report concludes with a discussion of operations management in Tesco, the largest grocery retailer in the UK.

Operations in a supermarket

Table of Contents
INTRODUCTION...........................................................................................................................3
RELATIONSHIP BETWEEN LEADERSHIP AND MANAGEMENT........................................3
KEY APPROACHES TO OPERATIONS MANAGEMENT AND THE ROLE THAT
LEADERS AND MANAGERS......................................................................................................4
IMPORTANCE AND VALUE OF OPERATIONS MANAGEMENT IN ACHIEVING
BUSINESS OBJECTIVES..............................................................................................................4
WAYS LEADERS AND MANAGERS CAN IMPROVE EFFICIENCIES OF OPERATIONAL
MANAGEMENT............................................................................................................................5
FACTORS WITHIN THE BUSINESS ENVIRONMENT THAT IMPACT UPON
OPERATIONS MANAGEMENT AND DECISION-MAKING...................................................5
OPERATIONS MANAGEMENT IN CHOSEN SUPERMARKET..............................................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................1

INTRODUCTION
Operations management is regarded to be one of the finest criteria in every company that will
deal with the entire work functioning of the company. It is one of the essential features and that
will highlight various components of work structure as well as employees (Choi and et.al, 2018).
The report will bring forth operations management as well as various factors that are associated
with it. The company that is chosen in this regard as the Tesco. Tesco company is known to be
the largest grocery retailer in United Kingdom. The operations management of Tesco is put forth
with prior explanation in this report.
RELATIONSHIP BETWEEN LEADERSHIP AND MANAGEMENT
Leadership and management are regarded to be one of the finest components of every
organisation. It is necessary to understand the effectiveness of management as well as leadership
in order to deal with the internal aspects of the organisation. Tesco is known to be one of the
largest retailing chain and is defined by the concept of leadership and management in an
atmosphere priority that will bring about a managerial position of an organisation. A manager
can be a leader but a leader can or cannot be a manager. There are certain strategies that are built
by managers in order to move ahead with the competitive advantage (Mišić and Perakis, 2020).
The managers in the organisation will bring about the structure as well as the components with a
perfect responsibility where as the leaders will provide the direction and development prospects
of the organisation. They maintain proper communication in the organisation along with the
employee identity and the functionalities that are oriented with employees. The authority that a
leader process in the organisation will help people to co-ordinate with work because the policies
as well as the procedures are known to a leader and also a manager. Manager in this regard is
brought about by all the technical dimensions that are associated with management. Management
in the organisation is as important as having a potential employees because the management will
have to be quiet hard in order to deal with the perspective of leadership as well as manager. The
management evaluate some measures that are in regard to employees because in order to manage
the resources of the financial aspects of the organisation and to deal with performance the
managers will play a major role.

KEY APPROACHES TO OPERATIONS MANAGEMENT AND THE
ROLE THAT LEADERS AND MANAGERS
In every organisation the key importance to operations management will deal with certain
approaches that are based on improving the quality of management. In this regard the top ki
approaches that will fall in regard to dealing with the operational entity will include six sigma,
lean production theory and queuing theory (Glock and et.al, 2019).
Six sigma: it is one of the tool in order to move ahead with process improvement that is in regard
to the organisation Tesco. Tesco is known to be one of the largest retailer and there are certain
factors of improvement like that of manufacturing quality as well as the business processes. In
order to minimise the variability that will fall in regard to defects it is important to highlight the
prospects of statistical quality management methods.
Lean production theory: the lean production theory will focus upon the improvement that is built
upon by the mass production processes. This is brought about by management as well as the
leadership in dealing with the production aspects where the leaders are to guide the employees in
dealing with the ideologies that are to be incorporated. The perspectives of employees in this
regard matters because it is not just a single worker that can move ahead with the speculation as
well as atrocities that are in regard to the organisation.
Queuing theory: this is not to be one of the important criteria of operations management where it
is regarded to be the branch of operations management (Grover and et.al, 2020). There are
certain operations that are to be performed by the organisation in order to decide whether the
resources have to be evaluated or to be used according to that are needed for making decisions.
IMPORTANCE AND VALUE OF OPERATIONS MANAGEMENT IN
ACHIEVING BUSINESS OBJECTIVES
Operations management is necessary and is also playing a key role in determining the standards
of Organisation. In company Tesco the types of formulations that are mostly benefited from
operations management are as follows:
Production efficiency: operations management will increase the product of efficiency of the
organisation that is governed by various external forces as well as internal operations of the
organisation Tesco. The management is more towards dealing with the kind of strategies that are
necessary for the organisation to move ahead in terms of production efficiency.

Profit maximization: everything that company does eventually focuses upon profits. Therefore
the operations management in the organisation will help the financial management of the
organisation to deal with the kind of properties that are necessary to be evaluated (Anand and
Gray, 2017). The operation strategies that are derived from managers as well as the leaders are to
such an extent that will increase the market for the organisation and therefore it will bring about
good amount of sales.
WAYS LEADERS AND MANAGERS CAN IMPROVE EFFICIENCIES OF
OPERATIONAL MANAGEMENT
The leaders as well as a managers in the organisation can move ahead in terms of improving the
efficiency through operations Management by the following methods:
Motivating employees: in the organisation Tesco motivation of employees as essential as dealing
with other components of the operations. The leaders and managers are into motivating
Employees with respect to the river what kind of motivation or the intrinsic motivation that is
necessary for their evaluation. This can increase the kind of enthusiasm in the midst of for people
and that is brought about by the formulations as well as results.
Training: the training that is offered by the management at initial levels of engaging in to work
prospects is as helpful as a dealing with other factors of the organisation full step in the training
process of the management deals with the kind of strategies as well as formulation and
incorporation of ethics and culture that are necessary for people to follow while dealing with the
functionality of organisation (Agrawal and et.al, 2019). This can also improve the internal
efficiency of the organisation which is required to deal with external factors.
FACTORS WITHIN THE BUSINESS ENVIRONMENT THAT IMPACT
UPON OPERATIONS MANAGEMENT AND DECISION-MAKING
The operational entity is composed of various factors that will act as barrier as well as a
stimulant of growth. Some of the factors will affect the operations management in a certain way
that will also help the organisation to elevate the prospects that are in regard to its. Few factors
that will fall as the internal factors which are affecting organisational efficiency are as follows:
Culture: culture is one of the prominent criteria where it deals with all the employees in the
organisation. There are many people that are there in the organisation which are of various
perspectives as well as cultures. The organisation is bound to be following one culture and the

ethical consideration in this regard are said to be many. By not following the culture there will be
differences between people and that will fall in terms of work that is being allotted. The work
might get delayed and which will also fall in regard to the barrier of efficiency of the
organisation (Agrawal and et.al, 2019).
Technological advancement: technology is one of the prominent aspect that will fall in regard to
the organisation. Technological implementation have to be covered at all levels because it is not
until when the technology is word of and that contributes for the upliftment of the organisation.
In a company like test for the technological implementation is one of the factor that is acting as
an effect towards the improvement of the organisation. This will have to be worked in order to
minimise the effect that are following as operational barriers.
OPERATIONS MANAGEMENT IN CHOSEN SUPERMARKET
Tesco is known to be one of the largest retailer that is functioning in terms of increasing its
standard to the very next level that made it to stand as one of the largest grocery retailer in
United Kingdom. The operations as well as a functionality management of Tesco is brought
about by various objectives that are falling under the performance criteria. The components that
are in regard to it include speed quality cost dependability and flexibility (Magon and et.al,
2018). The organisation usually deal with the speed of its transactions that are in regard to
maintain its productivity full stops the quality of the products are desirable and are also preferred
by many people all around. The cost of the products that are presented by Tesco are affordable
and is preferred by every customer therefore the sales of the organisation are. The function of
different dependability in regard to the organisation Tesco is relying upon customers as well as
their perspectives. Depending upon their thoughts as well as the ideologies the organisation
presents ideas. Flexibility in its operations is one of the important criteria with respect to the
organisation because the perception of people are being scattered and therefore flexible decisions
are made such that Change management is fostered.
CONCLUSION
The entire report conclusion upon highlighting the aspects of operations management. Through
this report one can easily understand the various formulations that are falling and referred to
managers as well as leader. The various functionalities as well as the factors that will govern
leadership as well as the rules and regulations that are to be followed by both leaders and

managers are being put forth in this report. Various speculations as well as operational
framework of the organisation are explained that will bring about an entity of work culture.

REFERENCES
Books and journals
Agrawal and et.al, 2019. OM Forum—New opportunities for operations management research in
sustainability. Manufacturing & Service Operations Management. 21(1). pp.1-12.
Anand and Gray, 2017. Strategy and organization research in operations management. Journal of
Operations Management. 53. pp.1-8.
Choi and et.al, 2018. Big data analytics in operations management. Production and Operations
Management. 27(10). pp.1868-1883.
Glock and et.al, 2019. Applications of learning curves in production and operations
management: A systematic literature review. Computers & Industrial Engineering. 131.
pp.422-441.
Grover and et.al, 2020. Understanding artificial intelligence adoption in operations management:
insights from the review of academic literature and social media discussions. Annals of
Operations Research, pp.1-37.
Magon and et.al, 2018. Sustainability and performance in operations management research.
Journal of Cleaner Production. 190. pp.104-117.
Mišić and Perakis, 2020. Data analytics in operations management: A review. Manufacturing &
Service Operations Management. 22(1). pp.158-169.
Online
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