Operations Management I Assignment

Running head: OPERATIONS MANAGEMENT
MGT603: System Thinking
Name of the Student
Name of the University
Author’s Note

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OPERATIONS MANAGEMENT
Table of Contents
Introduction................................................................................................................................2
Description of organization........................................................................................................2
Operational issue........................................................................................................................2
Reflection of stakeholders..........................................................................................................3
Recommendations......................................................................................................................3
Conclusion..................................................................................................................................4
References..................................................................................................................................5

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OPERATIONS MANAGEMENT
Introduction
In the modern world, the technology brings a huge revolution in various industries.
Due to technological growth, it supports the productivity increment within various businesses
(Biener, Eling & Wirfs, 2015). Instead of this, most of the businesses face a lot of operational
issues like managing overheads as well as monitoring performances, cyber risks and also
other risks. In this report, it follows the analysis of operational issues of an organization and
also recommendations by applying the system thinking approach and related tools.
Description of organization
According to this context, here the selective organization is Westpac Banking group
which is mainly an Australian second largest banking sector. This organization offers a
variety of banking services to the individuals, institutions as well as businesses etc. As per the
organization analysis, the number of customers are almost 14 million and the number of
employees exist approximately 40,000 people (Lukonga, 2018). In the year of 2002, Westpac
organization released a social related impact involving banking plan to meet the international
standards in the field of corporate social responsibility. This organization delivers the
products related with the finance, insurance, investment banking as well as mortgages and
also credit cards.
Operational issue
Based on the analysis of the performance of this banking sectors, it has been noted
that this sector faces lots of issues regarding cyber risks. If the cyber risks are properly not
managed therefore it may increase the number of threats which lead to happen data theft as
well as hacks and also other attacks.